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Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Exterior
Desk, laptop workspace, blackout drapes, soundproofing
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub) | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Gym
  • Pool
  • Breakfast included
  • Pet friendly

Explore the area

Map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • The Pines
    ‪9 min walk‬
  • Saracen Casino Resort
    ‪20 min walk‬
  • Arkansas Railroad Museum
    ‪5 min drive‬
  • Pine Bluff, AR (PBF-Grider Field)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (655)
The price is $79
per night
$90 total
includes taxes & fees
Feb 26 - Feb 27
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About this property

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Pine Bluff hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 797 square feet (74 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 797 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Pine Bluff Pines Mall
Holiday Inn Express Pine Bluff Pines Mall
Holiday Inn Express Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 284 out of 600 reviews
Rating 8 - Good. 187 out of 600 reviews
Rating 6 - Okay. 67 out of 600 reviews
Rating 4 - Poor. 31 out of 600 reviews
Rating 2 - Terrible. 31 out of 600 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean room. Friendly staff. Was difficult to find as it is on the back side of a abandoned mall.
Stayed 1 night in Nov 2024

2/10 Terrible

YaVonda

Disliked: Staff & service
Stayed 4 nights in Oct 2024

4/10 Poor

Emmitt

Liked: Staff & service, amenities
They didn’t have any handicapped disability rooms clean
Stayed 1 night in Oct 2024

10/10 Excellent

LaKiya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of staff members sung happy birthday to me. that was so nice.
Stayed 2 nights in Oct 2024

6/10 Okay

Jeffrey

Traveled with family and small children
Disliked: Cleanliness, amenities
Not well kept inside and out
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful in assisting my family specifically my daughter Elle... Thank you so much
Stayed 1 night in Oct 2024

8/10 Good

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, however it's not in an optimal location.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ronnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
On my first visit to Pine Bluff, I didn't expect to be so far out of town and for the Pines Mall to be shut down.
Stayed 1 night in Sep 2024

8/10 Good

Phonesamay

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Emmitt

Phones in the room didn’t work and furniture was old, faded and outdated.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just not what the picture of the property looks like. It’s behind a mall that is closed and poorly maintained.
Stayed 1 night in Sep 2024

4/10 Poor

warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I cannot fault this particular hotel which was in good order but the general area surrounding it was a bit grim like a ghost town but felt safe still.
Stayed 1 night in Sep 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Great scenery
Stayed 3 nights in Sep 2024

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Christi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came to visit my son who attends seark college. Each time we go we end up staying here. Its clean and close by to all things. And i have to give a huge shout out to chef cc, who was absolutely amazing. She was so nice and really took care of the guests. I was up early and breakfast wasn't open yet but i needed coffee and she made sure the pot was fresh and ready for me to get some and just the nicest person. Front desk was also extremely helpful! Will definitely stay when we go to pine bluff.
Stayed 2 nights in Sep 2024

8/10 Good

Anita

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice room was clean and smelled nice which trust me was a big plus.
Stayed 1 night in Sep 2024

2/10 Terrible

Sierra, Mize

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is Zero signage to find this place. It’s behind an abandoned mall. The first room was molded and the guy was annoyed we ask for a change.
Stayed 1 night in Sep 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott, Yukon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and professional. They kept the place immaculate. Don’t let the old abandoned mall that it sits by scare you. The front desk lady showed me that they have video surveillance all the way around the hotel including the parking lot.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024