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Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Exterior
1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Gym
  • Pool
  • Pet friendly

Explore the area

Map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • Saracen Casino Resort
    ‪3 min walk‬
  • Lake Pine Bluff
    ‪5 min drive‬
  • Pine Bluff Convention Center
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Pine Bluff hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Pine Bluff Pines Mall
Holiday Inn Express Pine Bluff Pines Mall
Holiday Inn Express Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall by IHG

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 306 out of 637 reviews
Rating 8 - Good. 193 out of 637 reviews
Rating 6 - Okay. 73 out of 637 reviews
Rating 4 - Poor. 32 out of 637 reviews
Rating 2 - Terrible. 33 out of 637 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nichelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Feb 2025

2/10 Terrible

Melanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would never stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable, clean and accommodating. In an older area of town with closed businesses and some construction. But, amenities were plentiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, nice and friendly, and the rooms are very clean and the beds are so comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Staff & service
Not the best Holiday Inn Express I’ve stayed in. Room smelled like urine. Killed a roach in the bathroom. I would not return to this hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Stayed 1 night in Mar 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Shelly

Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service
Everything was great but it was just too hot in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Amenities
Clean rooms extremely courteous staff. Would highly recommend
Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERT, Raymore

Liked: Staff & service, property conditions & facilities
Old property but convenient,
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Room was nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Traveled with partner
Liked: Cleanliness
We reserved a stay specifically to watch the Super Bowl in secluded comfort, only to discover that the hotel's television package incredibly did NOT include the major network on which the game was being broadcast. Got stuck having to go to a sports bar (noisy and expensive) in order to see the game.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is clean, room was clean. However, I was not comfortable with the location in the back of a deserted mall. I could smell strong cigarette odors all night which made it unpleasant. The sweet woman helping with breakfast almost made up for it but very unlikely I would ever stay again.
Stayed 1 night in Feb 2025

2/10 Terrible

Obie

Disliked: Cleanliness, property conditions & facilities, room comfort

ROACHES

Once we got to the room and my fiancee started to sanitize the room, as she always do, she found a roach. We didn't think much of it because it was just one, but when she tried making tea in the teapot a whole bunch of them came out. Once I reported it to the front desk I found out the custodians had already reported the roach problem for that particular room and management said it was supposed to be offline. Then I tried getting a refund, but was told I couldn't because it was booked through a 3rd party. IN MY OPINION ACTIONS LIKE THIS IS UNACCEPTABLE FOR A HIGH END HOTEL CHAIN LIKE HILTON!
Stayed 1 night in Jan 2025

6/10 Okay

Scott

Traveled with partner
Very mediocre experience for a Holiday Inn Express. Older style and decor which isn’t a big problem. Curtains had stains, the air conditioner vent was filthy with crumbs. The bed was fairly comfortable and nice bedding. Good hot water with decent pressure. The cabinet the frig was in needed repair.
Stayed 1 night in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Otis

Stayed 3 nights in Jan 2025