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Grand Smokies Resort Lodge

2.5 star property

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby sitting area
Family Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Hollywood Wax Museum
    ‪3 min walk‬
  • Titanic Museum
    ‪11 min walk‬
  • Island at Pigeon Forge
    ‪16 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

View all photos for Double Queen Suite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Queen Suite

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.4 out of 10
Very good
(58 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, (2261)
$133 nightly
The price is $133 total
includes taxes & fees
Econo Lodge Pigeon Forge Riverside

About this property

Grand Smokies Resort Lodge

Pigeon Forge hotel with 1 restaurants, connected to the convention center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a children's pool, and a 24-hour front desk. Change of towels is available on request.
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Grand Smokies Resort Lodge provides a waterslide and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Pigeon Forge hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Grand Smokies Resort Lodge has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.
Wood Grill Buffet - Onsite buffet restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 370 out of 755 reviews
Rating 8 - Good. 177 out of 755 reviews
Rating 6 - Okay. 118 out of 755 reviews
Rating 4 - Poor. 56 out of 755 reviews
Rating 2 - Terrible. 34 out of 755 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Sherry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Miserable on vacation

We stayed the weekend with my grandchildren. They put us in a room by the ice machine, which people used all night. We had no hot water to shower with and even though I had to walk to the desk multiple times to report the problem they kept saying that maintenance said nothing was wrong when they checked so they didn’t know why we wasn’t getting any hot water!! However that didn’t change the fact that we couldn’t shower and had to wash our face in cold water. Never offered to change our room. The TV was horrible and couldn’t find anything much to watch. All in all a horrible experience!! The only positive was the indoor pool. Definitely was not worth the money I paid to stay there.
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Deborah

Liked: Cleanliness
The woman at the check in desk was not friendly. She seemed very grumpy
Stayed 1 night in Mar 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
They were under construction. $79.99 a night with free buffet bar.
Stayed 5 nights in Mar 2025

8/10 Good

Phil

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction on property. Room was clean staff was very helpful with all questions. Easy to get to and for price was good. I normally take my fifth wheel but coming from Ohio where it snows then is sunny didn’t want to risk damaging my camper if had to stay would stay again
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, room comfort

Spring break

It was a great stay..we have stayed many times before.. we reserved 2 rooms and 1 seemed cleaner with no carpet and the other room with carpet had a large stain that seems like a little carpet cleaning would have got it up.. but other than that we love staying here..my kids like the pool there as much as a large waterpark
Stayed 3 nights in Mar 2025

6/10 Okay

Krysta

Traveled with family and small children
Liked: Staff & service
Could use a fair amount of updating. Room had very squeaky beds, minimal sitting space just one random chair in the corner. No where to sit and eat food. Shower rod was hung incorrectly so the shower curtain wouldn’t close and the bathroom flooded when we showered. Didn’t love that entrance was behind some random restaurant. Has potential to be great just needs some TLC. Pool was warm, water was cloudy and patio furniture in pool area rusty. Overall give 5/10 wouldn’t come back.
Stayed 2 nights in Mar 2025

6/10 Okay

DeAnna

Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the middle of town within walking distance of everything.
Stayed 4 nights in Mar 2025

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Morgan

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
1. So, I have a support animal that I brought with me. She’s a certified emotional support animal. I was told she would be free thrice by the staff. When I got there, they tried to charge me 200 dollars off of their bad communication. 2. The room was supposed to be a queen size bed, it was a full size bed, and they wouldn’t let us upgrade. We had to pay for a roll out bed. 3. The carpet had stains and the curtain holes. My family was not happy at all. We are never coming back! 4. The staff was at least friendly enough to call us when we left our juice boxes. 5. We went past the other rooms which were way nicer because they had received an upgrade. We were not happy with the room!
Stayed 1 night in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Kandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Curt

Traveled with family
Best part about this place is the pool very warm. Very nice. The kitchen part in the room is very nice. The breakfast is not good.
Stayed 5 nights in Mar 2025

8/10 Good

Kimberly

Stayed 2 nights in Mar 2025

4/10 Poor

Greg

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked a room for 3 and it had 1 bed very inconvenient
Stayed 2 nights in Mar 2025

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff, super helpful. The rooms were very clean and had big fridges in them which was nice. Unfortunately you could hear everything from your neighbors which made it hard to sleep. The breakfast was cold, the pancakes were hard and not very moist. Plus you have to wait until 8 to eat and buy your drinks. 2/5 stars will not return
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time enjoyed the pool everything was amazing other than somebody demon child pulling the fire alarm our first night there at 2:30am everything was great
Stayed 3 nights in Feb 2025