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Grand Smokies Resort Lodge

3.0 star property

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Lobby sitting area
Exterior
Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Pet friendly

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪11 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • LeConte Center at Pigeon Forge
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

  • Sleeps 3
  • 1 King Bed

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About this property

Grand Smokies Resort Lodge

3-star Pigeon Forge hotel connected to the convention center, close to Island at Pigeon Forge
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a children's pool, and a 24-hour front desk. Change of towels is available on request.
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Grand Smokies Resort Lodge provides a waterslide and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Pigeon Forge hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Grand Smokies Resort Lodge has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.
Wood Grill Buffet - Onsite buffet restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 319 out of 656 reviews
Rating 8 - Good. 153 out of 656 reviews
Rating 6 - Okay. 102 out of 656 reviews
Rating 4 - Poor. 50 out of 656 reviews
Rating 2 - Terrible. 32 out of 656 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
Overall the property was not bad, but not excellent. Note that this property is currently under construction, but does not seem to affect the rooms. However the carpet needs cleaned in the room, the bathroom floor may not have been swept/mopped. The lamp also had a short in it, which we let the front desk know about. The one major downfall was not having hot water for a shower, as well as terrible water pressure with the shower head. The water was lukewarm at best, with no cold water turned on, which didn’t make sense since we could get hot water from the sinks. We had a room with a mini kitchen and fireplace, which was nice, and would be nice for an extended stay, (we stayed one night for an event) but the shower thing is an issue. We did not get a chance to use the pool area.
Stayed 1 night in Feb 2025

10/10 Excellent

Shelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free meal at the Restaurant was very nice, carpet could have been cleaner, but overall would recommend a future stay again with this resort.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend getaway

Great stay overall, only downside is the fireplace was not functional in our room.
Stayed 2 nights in Feb 2025

8/10 Good

John

Stayed 2 nights in Feb 2025

6/10 Okay

Shoshana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The beds were really uncomfortable and they were extremely loud. The rooms were clean but there isnt any kind of decor in the rooms at all. The doors to the balcony were extremely hard to shut.
Stayed 2 nights in Feb 2025

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Could use some updating but we loved the indoor pool and slide.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Staff & service

A value meal not a five course menu.

Look I paid under $90 a night for a family of four in a hotel with a water slide. I knew what I was getting and getting what you expect is not a negative. If you told me they are running specials to keep booking numbers up and cutting costs while waiting for a buyer to come in I would not be surprised. It felt like there were corners cut here and there. That said it was still a good value for what it offered.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelby

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice I would stay again.
Stayed 2 nights in Oct 2024

8/10 Good

hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was as to be expected given the price. No frills, clean, confortable place to stay. We opted for the queen room with a fire place. We could see the island's ferris wheel and snow topped Mountains from our room which was quite lovely. Not sure what i expected in terms of fire place but it wasnt that. The fire place puts off no heat and I compare it to the Yuletide fireplace on Netflix (visual, no sound)
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast checkin nice clean property and warm pool area
Stayed 1 night in Feb 2025

6/10 Okay

Shellie

Traveled with partner
Good location. Needs to be updated.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Balcony was nice. Pool water was warm and kids loved the slide. The pool room itself could have been warmer. All the staff were super nice. Rooms were large.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay For The Weekend

We had lots of fun with our two grandchildren. The pool and waterslide was warm and the kids loved it. Breakfast was next door but a great value. The room was spacious and had a nice view of King Kong. Great location and a good value. All the employees were friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The kids loved the pool and the employees was wonderful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Miranda

Stayed 1 night in Jan 2025

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

telbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and service was great everyone was nice
Stayed 3 nights in Jan 2025

8/10 Good

Naomi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from a distinct smell when walking in (not pleasant but you get over it) I actually really liked this place. It was close to everything, staff was nice, and the room was clean (which is most important). I would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a little get away, only thing was the jacuzzi tub was not working
Stayed 2 nights in Dec 2024

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025