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Pickering Casino Resort Hotel

4.0 star property

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Photo gallery for Pickering Casino Resort Hotel

Front of property - evening/night
Aerial view
Lobby
Executive Suite | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Corner King Suite | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Hot Tub
  • Parking included
  • Bar
  • Room service

Explore the area

Map
888 Durham Live Ave, Pickering, ON, L1W 0A5
  • Pickering Casino Resort
    ‪5 min walk‬
  • Annandale Golf and Country Club
    ‪13 min walk‬
  • Ajax Convention Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard King Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard King Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Corner King Suite

Corner King Suite | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Corner King Suite

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard 2 Queen Room

Standard 2 Queen Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard 2 Queen Room

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Accessible King Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Accessible King Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Suite

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Super 8 by Wyndham Ajax/Toronto On

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.3 out of 5, (1001)
The price is $175
per night
$206 total
includes taxes & fees
Feb 26 - Feb 27
Super 8 by Wyndham Ajax/Toronto On

About this property

Pickering Casino Resort Hotel

4-star Pickering hotel with casino
Along with 6 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a sauna. Weekly housekeeping is available.
Pickering Casino Resort Hotel offers 275 accommodations with safes and bathrobes. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool, Pickering Casino Resort Hotel provides a hot tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a casino, a vending machine, and multilingual staff. Complimentary covered self parking is available on site.

Pickering Casino Resort Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pickering Casino Resort Hotel has 6 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Things to do

  • 2,200 slot machines
  • 24-hour gym
  • 94 gaming tables
  • Casino
  • Indoor pool
  • Sauna
  • Spa tub
  • Sportsbook
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 49 per accommodation (varies based on length of stay), plus a one-time cleaning fee of CAD 49
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300 per accommodation, per stay
  • Resort fee: CAD 11.29 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 49 per accommodation (varies based on length of stay) plus CAD 49 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 9:30 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Pickering Casino Resort
Pickering Casino Resort Hotel Hotel
Pickering Casino Resort Hotel Pickering
Pickering Casino Resort Hotel Hotel Pickering

Pickering Casino Resort Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1417 out of 2157 reviews
Rating 8 - Good. 433 out of 2157 reviews
Rating 6 - Okay. 181 out of 2157 reviews
Rating 4 - Poor. 60 out of 2157 reviews
Rating 2 - Terrible. 66 out of 2157 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anatoly

Stayed 1 night in Nov 2024

8/10 Good

Paula

Traveled with family
Liked: Staff & service, property conditions & facilities
There was a security issue that required attending and was dealt with quickly and efficiently.
Stayed 1 night in Nov 2024

6/10 Okay

Mathew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine m

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel however I would not call it a resort. Staff was very nice the room was very clean. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Jiawei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Eryn

Liked: Cleanliness, staff & service, amenities
Property was generally good, as I was there for an event in the arena. The noise in the hallways that filters into the rooms though, is a lot. You can hear the doors open and close, people speaking clearly etc.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Staff & service
Good place to stay, surrounding area is under construction and parking for the hotel is hidden and signage is limited to nonexistent.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tahirah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property. Really enjoy the ample amount of parking provided even though the Casino is quite busy and events or shows happening at "The Arena" you'll still be able to find space to park. The rooms are very spacious, one of tbe reasons why i continue to book here. Also, the convenience of the Casino is great if you and your friends would like to hang out for a bit. Recommendations would be to vacuum the main area carpet as there is a lot of foot traffic and if you want to keep things up to standards this shpuld be done at least twice a day to keep the new look feeling. Also, some dusting in the rooms has to happen. It doesn't have to be a daily thing but at least once a week or once every two week.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Stayed 1 night in Nov 2024

10/10 Excellent

Sheril

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with nice rooms and a great casino
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It’s a nice building, but I was really disturbed when I dropped something in the bathroom and saw underneath the vanity. It looks like it hasn’t been cleaned under there since the place was built. Lots of dust, someone’s sock, a hair tie, and an earring were under the vanity! Gross! There was also a booger on the wall in the bathroom, and an onion peel on the floor behind the door. When I notified the front desk they didn’t seem to empathize with me that I thought the bathroom was pretty gross, and they just said they’d leave a note on my reservation. I didn’t feel like they cared to clean it or make up for it whatsoever.
Stayed 3 nights in Nov 2024

10/10 Excellent

agya

Liked: Cleanliness, staff & service
Clean and good vibes
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hvac was difficult to set at a comfortable temp. It was either too hot or too cold
Stayed 1 night in Nov 2024

10/10 Excellent

Hailey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping hope they deliver more soap like shampoo and conditioner for my long, frizzy and voluminous hair but nevertheless good place, clean and orderly and look brand new. Hope get discount when staying there to maximize if we having hard time to request stuff not to overbearing.
Stayed 1 night in Nov 2024

4/10 Poor

Lindsay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was incredibly disappointed with the level of customer service. I had been here three times before and the management and staff were wonderful. This experience was incredibly different. We had called down to the front to request a late checkout. The staff member was rude but had given us a checkout until 1. At 1130, I received a call “um checkout was at 11, we are doing maintenance and you need to leave.” I had advised her of the request for late checkout and she said there was no record of that and asked when we would be leaving. I told her ten minutes. I requested a late checkout to spend more time with my daughter who was leaving for Australia that day for 6 months. I then was down at the front desk less that ten minutes, mentioned how disappointed I was in the service and I got a “ I’m so sorry! You’re all checked out and good to go. Have a great day.” What has happened to customer service? The women behind the counter were on their phones, no consideration for their guests and certainly no care that they were potentially losing a repeat customer. This hotel and casino had the lowest rates I’ve seen and was empty. Perhaps the customer service and guest appreciation needs to be a huge focus.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn, Nepean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was especially helpful. It was our anniversary and he made it a very special one. Hotel itself is nice and the gaming floor had enough slot machines and gaming tables to keep us going during our stay. Would have been nice to see some 10 dollar blackjack, 25 isn't so fun... Only thing missing is a dance floor/band area to liven up the floor and it would be nice fun place. Oh, and the lacking milk at the coffee stations was frequent, but what the heck, not that big a deal.
Stayed 2 nights in Oct 2024

6/10 Okay

bruno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino and dining was below expectations
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Nov 2024

6/10 Okay

Mithles

Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed Nisthar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024