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Zenseana Resort & Spa

4.5 star property

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Photo gallery for Zenseana Resort & Spa

Indoor pool, outdoor pool, open 7 AM to 9:00 PM, sun loungers
Lobby sitting area
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
147 Prabaramee Road, Patong Beach, Kathu, Patong, Phuket, 83150
  • Patong Beach
    ‪5 min walk‬
  • Jungceylon Shopping Center
    ‪18 min walk‬
  • Bangla Road
    ‪20 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Panorama Room

Panorama Room | Minibar, in-room safe, desk, laptop workspace

Panorama Room

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Premier Family Unit

Minibar, in-room safe, desk, laptop workspace

Two Bedroom Premier Family Unit

  • 645 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe no balcony

Deluxe no balcony | Minibar, in-room safe, desk, laptop workspace

Deluxe no balcony

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Deluxe Family Unit

Minibar, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Family Unit

  • 645 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Executive Suite

Two Bedroom Executive Suite | Minibar, in-room safe, desk, laptop workspace

Two Bedroom Executive Suite

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Room

Premier Room | Room amenity

Premier Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Zenseana Resort & Spa

4.5-star Patong hotel walkable to Patong Beach
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Zenseana Resort & Spa offers 164 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. The spa is open daily.
In addition to a full-service spa, Zenseana Resort & Spa features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Zenseana Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
All Day Dining - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping center shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 550 for adults and THB 275 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • All Day Dining

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Baby toys
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 21 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1200 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 10)
  • Rollaway bed fee: THB 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Zenseana Resort Patong
Zenseana Resort
Zenseana Patong
Zenseana
Zenseana Resort Spa

Zenseana Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 167 out of 328 reviews
Rating 8 - Good. 90 out of 328 reviews
Rating 6 - Okay. 33 out of 328 reviews
Rating 4 - Poor. 27 out of 328 reviews
Rating 2 - Terrible. 11 out of 328 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Allen

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall was enjoyable stay, however, the TV didn't work for half the stay and asked multiple times for it to be fixed but never happened.
Stayed 6 nights in Jan 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and service was great, just be mindful if your room is adjacent to the main road it does get very noisy from the street traffic.
Stayed 11 nights in Jan 2025

8/10 Good

Juana Orfilia

Traveled with group
Liked: Staff & service, room comfort
It’s a nice hotel in a very busy and hectic street. If you are looking to relax maybe not a good idea.
Stayed 6 nights in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Nov 2024

4/10 Poor

Elena Cristina

Liked: Staff & service

Overpriced for what has to offer

Not my vibe, it says is a 4* hotel which for me doesn't seem right, old furniture and communication with hotel is barely existing, I be tried numerous times to contact them And no one replied on this app.is very chaotic and doesn't look like a 4* hotel at all.
Stayed 3 nights in Jan 2025

6/10 Okay

B

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Little dirty and facilities are old, had to kill a roach
Stayed 3 nights in Jan 2025

4/10 Poor

Brett

Traveled with family
Disliked: Staff & service, amenities
Great location in Patong. We had a two room deluxe suite. Unfortunately the toilets are not suitably private for families with glass doors. The front desk lady was exceptionally rude on checking out which has soured our experience.
Stayed 7 nights in Jan 2025

4/10 Poor

vasko

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air con in foyer or lifts
Stayed 4 nights in Dec 2024

2/10 Terrible

Yehonal

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Marina

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was perfect for my time at Patong Beach. The staff were wonderful, the location was great, and it was very clean and modern. I would stay here again!
Stayed 3 nights in Dec 2024

2/10 Terrible

Ogonna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ill-advertised. We stayed there for only 1 night of the 5 booked and had to lose money, unfortunately as we got no refund or help from Expedia or the hotel. First, the hotel is very near a mosque that starts praying at 5am. That woke me up! Second, My room was on the 6th floor. Very loud Music was playing from morning till night from the pool area on the 7th floor. Impossible to relax. Third, the room was advertised and sold as a deluxe room but there were two mattresses joined together uncomfortably instead of one big mattress. I complained about it and nothing was done. I would never recommend anyone who wants a relaxing holiday in Phuket to stay at this hotel. The staff wasn’t helpful. Neither was Expedia! I will never book with Expedia every again!
Stayed 5 nights in Dec 2024

8/10 Good

Thuan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel

It was a nice hotel. Things are a lot more expensive in Phuket because it is a beach town and they know they can charge tourists a lot more than in Bangkok or Chiang Mai. It’s about a 10-minute walk to Patong Beach. I also paid for the breakfast buffet, which was worth it.
Stayed 4 nights in Dec 2024

8/10 Good

David

Was told i could not take coffee to my room from breakfast. The manager had zero idea about VIP or the platinum service .. no upgrade but was allowed a late check out
Stayed 3 nights in Dec 2024

10/10 Excellent

Taijuanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a Blast! Great atmosphere!
Stayed 7 nights in Dec 2024

8/10 Good

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room, we had the 2 bedroom family unit which had an adjoining hallway with lockable outside door. It really suited our family to be together but have own privacy. Really nice shower and comfy bed. We found food options a bit limited and didn’t particularly enjoy the room service food but we eat out mostly. The highlight was the really nice room. Shame the spa is still closed. Friendly and helpful staff.
Stayed 5 nights in Dec 2024

6/10 Okay

david

Traveled with group, Business traveler
Liked: Staff & service
Staff great but m room shower leaked and loud noise from other room could be heard all night My tv didn’t work and bathroom smelled
Stayed 4 nights in Dec 2024

4/10 Poor

jonathan

Disliked: Cleanliness
Mosquitoes throughout ground floor, first breakfast all around my legs, bitten twice. Thereafter wore long trousers, drenched in insect repellent. Breakfast dreadful - coffee machine effectively not working and the small amounts of coffee that were very slowly produced were disgusting - so in practice no coffee offered at breakfast - just not good enough. The hotel does look good - but in practice - for so many reasons that I can’t be bothered to list - it was just terrible.
Stayed 9 nights in Nov 2024

8/10 Good

Chantel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa wasn’t open when we came which was the only downside. Other than that very close to the strip (10 min walk) but not too close so you can actually sleep at night. The lady who can book you excursions is very good (bear in mind that the companies are sometimes late due to traffic). All staff are accommodating and friendly. Special shoutout to security he always has a smile on his face and helped us cross very busy roads. An amazing man !
Stayed 8 nights in Nov 2024

10/10 Excellent

Md Shahinur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an exceptional stay at Zenseana Hotel! The staff are truly amazing — always friendly, professional, and willing to go the extra mile to ensure guests feel welcome and cared for. Their hospitality exceeded my expectations. The location is another highlight. It’s conveniently close to the beach, making it perfect for relaxing seaside strolls. Additionally, there are plenty of halal local restaurants nearby, which made dining out a breeze and added to the overall convenience. I highly recommend Zenseana Hotel to anyone looking for a memorable and hassle-free stay. I can’t wait to visit again!
Stayed 7 nights in Nov 2024

6/10 Okay

Jennifer

Traveled with family
Disliked: Amenities, property conditions & facilities
We arrived to check in around 1:30…under estimating how long it would take with traffic so we expected to wait around for about 30 mins (check in was 2pm). At 2pm they told us it would be another 10-15 mins so we stuck around ( not wanting to rifle through our luggage for swim suits etc to go to the pool or beach) We weren’t able to check in until 3:30. Rooms were clean and modern but the ac makes the room smell really musty. It’s very noticeable when you leave and then come back. Rooms faced the street so there was traffic noise constantly. Lots of loud bikes and music from the tuk tuk’s. The roof top pool was in need of updating. Coldest pool in all of the places we stayed in Phuket. Lounge chairs were in disrepair and very uncomfortable. If there were no pool towels you had to go all the way down to the lobby to get one. Breakfast buffet was sub par compared to the other places we stayed.
Stayed 2 nights in Nov 2024

6/10 Okay

Samuel

Stayed 3 nights in Nov 2024

10/10 Excellent

Manilai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is further than expected. It is walkable but your walking in traffic to get there. Hotel staff is nice and friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Edgardo, Hoschton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great people. Jinky the restaurant hostess was so kind and funny. She always brightened up our day.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Oct 2024