6/10 Okay
Anwar
May 8, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was nice, however the service wasn't up to par at all. The bathroom bidet sprayer was broken and was leaking the whole time. When i wanted to ask for a converter they wanted to charge me for it until i mentioned i won't be buying it and only want to use it while in hotel. I asked for an arrangement for a birthday celebration and reminded them twice at check-in. However, we only came to find out that there was a cake tucked in the fridge on our last few hours before checkout that no one told us about, and we found it coincidentally when trying to get water. Therefore, we weren't able to enjoy the birthday properly and left the cake untouched. Upon checkout, the associate that came to help us with the bags asked for both our room cards, we had to go look for them which is something we have never done before. All in all, the view was the nicest part of this stay.
Anwar
Stayed 1 night in May 2025