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ASHLEE Heights Hotel Patong

4.0 star property

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Photo gallery for ASHLEE Heights Hotel Patong

Outdoor pool
Deluxe King Bed | Minibar, in-room safe, desk, blackout drapes
Two Bedrooms Family Suites | Private kitchenette | Coffee/tea maker, electric kettle
Business center
Cafe

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
160/36, Phang Mueng Sai Kor Road, Soi, Nanai Ruamjai (Nanai Soi 8), Patong, Phuket, 83150
  • Patong Beach
    ‪11 min walk‬
  • Jungceylon Shopping Center
    ‪12 min walk‬
  • Bangla Road
    ‪15 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior King Bed

View from room

Superior King Bed

  • City view
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Triple Room

Premier Triple Room | Minibar, in-room safe, desk, blackout drapes

Premier Triple Room

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Family Suites

Two Bedrooms Family Suites | In-room dining

Two Bedrooms Family Suites

  • Mountain view
  • 1012 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Bed

Deluxe King Bed | View from room

Deluxe King Bed

  • Mountain view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

ASHLEE Heights Hotel Patong

4-star Patong hotel close to Patong Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
ASHLEE Heights Hotel Patong offers 77 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.
ASHLEE Heights Hotel Patong features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 4-star property. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

ASHLEE Heights Hotel Patong is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Citrus Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Citrus Cafe

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Beach towels
  • Terrace

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 4400
  • New Year's Eve (December 31) Gala Dinner per child: THB 2200 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Citrus Heights Hotel Patong
Citrus Heights Patong
Citrus Patong
Citrus Heights Patong Hotel By Compass Hospitality Phuket
ASHLEE Heights Patong Hotel
ASHLEE Heights Hotel
ASHLEE Heights Patong
ASHLEE Heights
The ASHLEE Heights Patong, Phuket
The ASHLEE Heights Patong Hotel & Suites Phuket
The ASHLEE Heights Patong Hotel Suites

ASHLEE Heights Hotel Patong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 109 out of 465 reviews
Rating 8 - Good. 198 out of 465 reviews
Rating 6 - Okay. 101 out of 465 reviews
Rating 4 - Poor. 31 out of 465 reviews
Rating 2 - Terrible. 26 out of 465 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

michael

Stayed 2 nights in Nov 2024

6/10 Okay

Cesar

Liked: Cleanliness, staff & service
To many foreigners party goers yelling and talking loud , when they leave and come back from party
Stayed 4 nights in Aug 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was good but not great the bedsheets had a distinct smell to it like wet clothes.
Stayed 5 nights in Jul 2024

6/10 Okay

Katie

Just ok

No happy hour at the pool like advertised. Halls and elevator a bit dingy. Room was made up each day but bar not restocked. Water was free. Lobby and coffee shop were nice but if I had to do it over again I would skip Patong and Phuket all together
Stayed 5 nights in Feb 2024

2/10 Terrible

Clare

Stayed 4 nights in Sep 2023

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well presented, the staff was friendly, and a short stroll over the bridge into the markets and Hard Rock Cafe (3 mins) and down to the beach (10 / 12 mins).
Stayed 11 nights in Apr 2023

8/10 Good

nattiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and helpful friendly staff
Stayed 6 nights in Jan 2022

6/10 Okay

Mariaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect to get to everything and anything. Buffet breakfast didn’t have much of a variety, neither did the room service menu. Some staff were very very friendly, while others didn’t care much for guests.
Stayed 4 nights in Feb 2020

4/10 Poor

MAMAS

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2020

8/10 Good

Newbie, California

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with some conveniences in room like an washer/dryer combo in room. Like most places the mattresses are hard and a bit low to the ground.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and in good repair. Staff are very helpful and friendly (despite the language barrier). Breakfast is not exactly to western tastes in many cases, but egg station is good. Pool is small and not many sun beds, there was also many "reserved" with towels for much of the day, which could do with addressing. Overall a good hotel in decent location
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Really need to improve the breakfast buffet with more choices.
Stayed 14 nights in Dec 2019

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No Frills, but Clean and Affordable.

Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere. Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.
Stayed 2 nights in Dec 2019

10/10 Excellent

Camilla, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, the room was big, good location within walking distance of everything.
Stayed 8 nights in Dec 2019

6/10 Okay

SHAFIR

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is quite ok and easy to reach for Indian food
Stayed 4 nights in Dec 2019

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing in overall and staff are also very rude. Especially this lady staff made our stay at this hotel terrible. Asking extra money without checking the system and behaved like we staying at her hotel for free. There are many other better options you can go for.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back to this hotel and i recommend to all.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean the staff were very helpful and pleasant
Stayed 17 nights in Sep 2019

6/10 Okay

Su

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good breakfast, friendly staff. Huge room. The only bad is have cockroach all over the room. The staff offer to change room but we worry need to start the killing again so decided not to change.
Stayed 3 nights in Oct 2019