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Phuket Merlin Hotel

4.0 star property

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Photo gallery for Phuket Merlin Hotel

Outdoor pool
Lobby sitting area
Spa
Massage
Superior Room | In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

Map
158/1 Jawaraj Rd, Muang District, Phuket, Phuket, 8300
  • Phuket Weekend Market
    ‪9 min walk‬
  • Thai Hua Museum
    ‪10 min walk‬
  • Vachira Phuket Hospital
    ‪10 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪47 min drive‬

Room options

View all photos for Family Suite

Family Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Executive Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Pearl Hotel Phuket

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (98)
The price is $51
per night
$60 total
includes taxes & fees
Mar 9 - Mar 10
Pearl Hotel Phuket

About this property

Phuket Merlin Hotel

4-star hotel in Talat Yai
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and spa services.
Phuket Merlin Hotel offers 183 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Phuket hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Phuket Merlin Hotel features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

3 meeting rooms are available. This Phuket hotel also offers spa services, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Phuket Merlin Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Merlin Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Captains Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: THB 199 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Captains Bar
  • Merlin Kitchen

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 941.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately THB 199 for adults and THB 150 for children
  • Rollaway bed fee: THB 941.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 12086898

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Merlin Phuket
Hotel Phuket Merlin
Phuket Merlin Hotel Phuket Town
Merlin Hotel Phuket
Merlin Phuket
Merlin Phuket Hotel
Phuket Hotel Merlin
Phuket Merlin
Phuket Merlin Hotel
Phuket Merlin Hotel Phuket Town
Phuket Town Merlin Hotel

Phuket Merlin Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 44 reviews
Rating 8 - Good. 16 out of 44 reviews
Rating 6 - Okay. 9 out of 44 reviews
Rating 4 - Poor. 9 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Shah

Stayed 1 night in Feb 2024

8/10 Good

Mehmet

Stayed 9 nights in Feb 2023

6/10 Okay

Jhayne, altamonte springs

Traveled with group
Disliked: Property conditions & facilities
I double booked and did not stay at this hotel because the other hotel is cleaner and newer but I checked the room and it's okay. What I remember is entering the hotel lobby, there's unpleasant smell. They have a spa and restaurant inside the hotel.

4/10 Poor

Robert

Disliked: Property conditions & facilities, room comfort
Disappointing for star hotel in Phuket town
For a four star hotel very disappointing. Intermittent internet, no hot water for shower in the morning, room was very tired looking, the only plus point was we only booked for one night.
Stayed 1 night in Jun 2021

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to stay.
The hotel is old but very well kept. The room was large and comfortable. It had a tub and in room safe and fridge. The pool is big and quiet. There is not much to do near the hotel. There are a couple of museums close by and dining places and a few massage places. The breakfast was great and dinner was good. As in most restaurants in Thailand, don't expect your meals to come to the table at the same time. The staff was very friendly and helpful.
Party room
Stayed 2 nights in Feb 2020

8/10 Good

Yana

Liked: Cleanliness, staff & service, room comfort
OK for a budget
A decent hotel but very dated (very 90s look and feel). Located very conveniently next to the airport bus stop.
Stayed 3 nights in Dec 2019

10/10 Excellent

Nilanshu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

ATSUSHI

Liked: Cleanliness, staff & service
Disliked: Room comfort
Chinese too noisy voice at the floor
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 3 nights in Nov 2019

10/10 Excellent

Colin

Liked: Staff & service
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Our superior room was very big and staff friendly.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Stayed 9 nights in Jun 2019

8/10 Good

Reaksmey m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy, small mix up in reservations, we booked a king size bed, but got two doubles. Otherwise very good
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was good terrific shower, clean but the place needs updating, maybe a change in management style, its very old world. Bring it into the 21st century. I can't knock my room at all
Stayed 3 nights in Oct 2017

4/10 Poor

LocSin

Disliked: Staff & service, property conditions & facilities, room comfort
In need of renovations
The hotel is old and it shows. Pretty much everything is in really bad condition and dirty. The staff can't a lick of English and therefore they ignore you as far as they can. The one good thing is the restaurant Ratta, which had very good service and good food.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
stay,Else where
If you need to stay where the front line staff, speak English. Stay some where else. if you need true in what there web site reads, don't believe this hotel web site, While the words may have been true at one time, i stayed their for ten days in early Jan 2017,the words used in the hotel web site. Do not ring true if you need hotel speaking English staff, Require food area for breakfast to meet Mid - High standard, so if your standard is Low, then they may meet that. if you want your fry egg to be 55% cooked only then you are on a winner. The hotel in general needs a good Reno, the main guest that stayed at the hotel while i was their, were Thai. The sister hotel on the other side of the Island, is the hotel to stay at. I when there to arrange tours and other stuff. So if i travel to Phuket again, I would arrange to stay at Merlin in Patong.

2/10 Terrible

matt, aus

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
English
If you come here do not expect staff to under stand English, as a 2nd or 3rd lang. As to advice about what to do, forget it. I had to go to the sister hotel in Patong for this advice. So if you do not speak Thai, go to Paying hotel. There web site has lots of miss info, so be aware this.

4/10 Poor

Alasdair

Liked: Cleanliness
Disliked: Staff & service
No kettles in the rooms!!!
No kettle or coffee in the room. Seriously?

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

James, Sydney

Disliked: Property conditions & facilities
A great place to save
The hotel represents value for what you pay for, comparatively to other hotel prices within a 15 km radius, during peak season. However, any awards that the hotel may have one most likely finished in 1984 when the decor, renovations and styling were fixed in time. If you want to pay off peak prices during peak season this is the hotel for you, however, if you are coming to Phuket during off peak, I would advise to pick a less retro hotel. About the same standard as a rural motel

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Ok considering other hostels in the area
Not so great english language but that is my fault, not theirs. Should not be expected in a foreign hotel in my opinion. Clean hotel but no wireless and not a great location but one of the cleanest hotels i found in thailand, but should be so considering the price. Really comfy bed. Water not very hot.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very service minded hotel staff! Excellent breakfast! But rooms did not feel clean and were not cosy in any way.