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Patong Bay Hill Resort

5.0 star property

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Photo gallery for Patong Bay Hill Resort

Front of property
Cottages Suite Seaview | Terrace/patio
Cottages Suite Seaview | Minibar, in-room safe, individually decorated, individually furnished
Premier Suite Jacuzzi Seaview | View from room
Cottages Suite Seaview | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Spa
  • Laundry

Explore the area

Map
79 Hasib Pee Road, Patong, Phuket, 83150
  • Patong Beach
    ‪18 min walk‬
  • Jungceylon Shopping Center
    ‪20 min walk‬
  • Bangla Road
    ‪4 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪61 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, individually furnished

Suite, 2 Bedrooms

  • 1292 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Suite Seaview

Premier Suite Seaview | View from room

Premier Suite Seaview

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cottages Suite Seaview

Cottages Suite Seaview | Minibar, in-room safe, individually decorated, individually furnished

Cottages Suite Seaview

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite with Jacuzzi

Premier Suite with Jacuzzi | Terrace/patio

Premier Suite with Jacuzzi

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite Pool Access

Premier Suite Pool Access | View from room

Premier Suite Pool Access

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Suite Pool Access

One Bedroom Suite Pool Access | Terrace/patio

One Bedroom Suite Pool Access

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Duplex, 2 Bedrooms, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Duplex, 2 Bedrooms, Sea View

  • 1292.0 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for One Bedroom Suite Seaview

View from room

One Bedroom Suite Seaview

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite | View from room

Premier Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Pool Access Seaview

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Pool Access Seaview

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Suite Jacuzzi Seaview

Premier Suite Jacuzzi Seaview | Jetted tub

Premier Suite Jacuzzi Seaview

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Patong Bay Hill Resort

5-star Patong hotel close to Patong Beach
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free beach shuttle. Additionally, a poolside bar, a complimentary children's club, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Patong Bay Hill Resort offers 389 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Patong Bay Hill Resort features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a terrace, and a complimentary children's club. An area shuttle within 2.5 kilometers and a beach shuttle are complimentary for guests. Complimentary self parking and valet parking are available on site.

Patong Bay Hill Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Patong Bay Hill Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Indonesian, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2.5 km
  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 400 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 16 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: THB 1000

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 175 for children
  • Airport shuttle fee: THB 1250 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: THB 1000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: THB 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 0835548012121

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is required for transportation to and from this property

Property is also known as

Patong Bay Hill Resort
Patong Bay Hill
Patong Bay Hill Resort & Spa Phuket
Patong Bay Hill Resort Spa

Patong Bay Hill Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 257 reviews
Rating 8 - Good. 81 out of 257 reviews
Rating 6 - Okay. 27 out of 257 reviews
Rating 4 - Poor. 23 out of 257 reviews
Rating 2 - Terrible. 21 out of 257 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Wafa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
Stayed 5 nights in Jan 2025

2/10 Terrible

Mandy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far is one of the worst hotels I have stayed in. The jacuzzi was dirty from when I arrived and looked like it had not been cleaned for years which is why I didn’t dare get in it. Requesting an iron they would take a picture of you with the iron as if you are going to steal it. They would then take it out the room and you would need to call almost everyday to request one. Would it not make more sense to make a note on their system rather than make guests feel horrible as if I was planning on stealing it. The room smelt and I assume it was from the air con vents but when hI called them all the maintenance man did was spray air freshener in the vent which obviously did not help. I was literally counting down until I could leave. The staff are rude and I understand there may be a language barrier but I have been places where another language is the main language used and staff were always very helpful. This resort I felt like they just didn’t care or try to care and understand. Even on the day we were checking out I got a call just after 9am (mind you it’s a 12pm checkout) telling me I can’t be late and I have to be out by 12. Seriously I was so disappointed with this. I was fully aware on the checkout time and didn’t need a rude call saying Don’t be late. Honestly I would not recommend this place. I think maybe the resort is too big for the staff they have so the place is going downhill. I loved Phuket but would never stay or recommend this hotel.
Stayed 5 nights in Jan 2025

6/10 Okay

Ashley, Dronten

Traveled with partner
The property was normal i had higher expectations
Stayed 4 nights in Jan 2025

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I just spent one amazing week here in a cottage and honestly we can not fault it one bit. We were greeted and made feel welcome as soon as we walked through the foyer doors. Ice and a few of the ladies made check in seamless and fast which we were grateful for after a long day of travel. Our cottage was 10/10 so clean and tidy, the bed was so big and comfortable, best sleep we have had in ages. The bathroom was perfect and having a large fridge was so convenient for us too keep stocked with snacks and drinks. The outside bath was amazing too, sitting in that in the afternoon after a long day of riding around and site seeing was the cherry on the cake. We are so impressed by Patong bay hill that we are already planning on returning for a week or two in July. Cannot wait to see you all again in July. Thank you for making our holiday perfect.
Stayed 6 nights in Jan 2025

8/10 Good

kayvan, morgan hill

Liked: Cleanliness, staff & service, amenities
I had the pool access room, and the pool was really nice. Room view was great. Room in general needs remodeling. Bathroom door paint is falling off.
Stayed 3 nights in Dec 2024

2/10 Terrible

Cecilie

Stayed 4 nights in Dec 2024

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot begin to express how beautiful this resort is. I stayed in a room that has its own private jaccuzi in the balcony. View was amazing. The spa had heaps of services at affordable prices. They offer free shuttle to patong beach at scheduled hours but if you miss the time, theres motorbikes taxis outside the resort thatll take you to the beach. A max 5 min ride. I'd only stay here the next time i visit phuket
Stayed 4 nights in Dec 2024

8/10 Good

Duygu

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
3/5
Stayed 10 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing very spacious room and super clean. Loved it
Stayed 4 nights in Nov 2024

10/10 Excellent

Tristan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, staff are super friendly, food and drinks were also delicious. No complaints. Stayed for 14 days.
Stayed 14 nights in Nov 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this resort for the quietness and the views of the sea were beautiful also not to far from the beach. Rooms were also cleaned to and excellent standard Access to pool I loved. Walk to beach and shops restaurants convenient
Stayed 8 nights in Nov 2024

4/10 Poor

erika

Stayed 2 nights in Oct 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Nice property. Pools in the pool access suites are a little outdated. Tiles are falling off and ended up scratching my foot on one. Still would not hesitate staying here again.
Stayed 6 nights in Nov 2024

6/10 Okay

Ankit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was limited and it was same all three days.
Stayed 3 nights in Nov 2024

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff
Stayed 7 nights in Oct 2024

6/10 Okay

Edward

Stayed 3 nights in Oct 2024

2/10 Terrible

Ritika

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paraveen M

Stayed 2 nights in Jul 2024

10/10 Excellent

Yirixey

Liked: Amenities
very good
Stayed 9 nights in Jun 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Experience and Highly Recommended

This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered. Some guests didn’t make an effort to replace the covers which was frustrating but staff kept going around to do it which was good and prevented flies touching anything. We had an external company collect our laundry one day and the reception staff were very happy to help us with the pick up and drop off which was much appreciated. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!
Stayed 4 nights in Jun 2024

10/10 Excellent

Zhi Yu Mindy

Stayed 4 nights in Jun 2024

10/10 Excellent

Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to travel as a group or a couple….the place is just amazing!!!
Stayed 6 nights in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was lovely , hot tub was great
Stayed 7 nights in Mar 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too hilly
Stayed 9 nights in Feb 2024