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New Square Patong Hotel

4.0 star property

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Photo gallery for New Square Patong Hotel

Outdoor pool, sun loungers
Exterior
1 bedroom, in-room safe, desk, blackout drapes
Lobby sitting area
Daily buffet breakfast (THB 300 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Breakfast available
  • Room service

Explore the area

Map
99/11, Phang-Muang Sai Kor Road, Patong, Kathu, Patong, 83150
  • Jungceylon Shopping Center
    ‪3 min walk‬
  • Bangla Road
    ‪9 min walk‬
  • Patong Beach
    ‪12 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room, 2 Twin Beds

  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Bed Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe King Bed Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, blackout drapes

Family Room

  • 559 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About this property

New Square Patong Hotel

4-star Patong hotel walkable to Jungceylon Shopping Center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a meeting room, and laundry facilities.
New Square Patong Hotel offers 141 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
New Square Patong Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Patong hotel also offers a library, a terrace, and a garden. Onsite self parking is complimentary.

New Square Patong Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 300 for adults and THB 150 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 300 for adults and THB 150 for children
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

New Square Hotel
New Square Patong
New Square Patong Hotel Phuket
New Square Patong Hotel Hotel
New Square Patong Hotel Patong
New Square Patong Hotel SHA Plus
New Square Patong Hotel Hotel Patong

New Square Patong Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 141 reviews
Rating 8 - Good. 54 out of 141 reviews
Rating 6 - Okay. 24 out of 141 reviews
Rating 4 - Poor. 8 out of 141 reviews
Rating 2 - Terrible. 10 out of 141 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

location was good, but everything else was bad

We checked in just passed midnight and booked 2 rooms. When we got the rooms we found blood and other stains on bed linens. Called reception but so one was there and had to go down to find him. Only one person was there to serviced the entire hotel. It took him 1 hrs to run around to find suitable linen and he didn't know how to put them on. We had to help. On top of the corridor wall were paper thin. The worker had to also deal with 2 group of guest shouting and fighting on our floor. We booked this hotel because of positive reviews., but it looks like since start of 2025. This hotel has gone downhill and undergoing major cost cutting. Definitely not 4 stars. Room condition dirty and rundown. The location was ok.
Stayed 3 nights in Feb 2025

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Clemency

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value no frills, would rebook

Great value for the money, checkout can be a bit slow. No frills but satisfied given the price point. As for the hard beds in the reviews, I quite liked the firmer mattress, not uncomfortable by any stretch unless you like a plush mattress.
Stayed 4 nights in Feb 2025

4/10 Poor

Fhatama

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
I had problem's with the hotel, they messed up my reservation and even though they knew I had young kid they gave a unsafe balcony. They asked us to check out & check into a new room due to balcony issue 2 days later but when we did they gave the safe balcony room to someone else and told us to go back to the room we stayed in. Their communication and service was rubbish and unhelpful. We did what they asked us to do and we could've just stayed in the same room without packing our bags again and dragging it all out and returning it back to the same room. It was difficult with children.
Stayed 4 nights in Feb 2025

8/10 Good

Theya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Good! Value for money. Good location. Junceylon shopping mall and Big C is just 1 road across. Many eateries along the hotel street. Bangla street is just few minutes walk away. Beach is also nearby. Very good location. There's gym and pool too.
Stayed 2 nights in Nov 2024

10/10 Excellent

charlie

Stayed 9 nights in Jan 2025

6/10 Okay

Troy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 11 nights in Dec 2024

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Canan

Stayed 1 night in Sep 2024

10/10 Excellent

Md Raihan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is everything you need!! It was in the perfect spot, it is near everything! The staff is great & the hotel has some amazing views! I really enjoyed my stay that I extended! I highly recommend it!!
Stayed 3 nights in Aug 2024

8/10 Good

Keilan

Stayed 3 nights in Jun 2024

6/10 Okay

Wonha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
unfortunetly there is a lack of facilities here it would be lovely to see this hotel back to its former glory pre covid it had a full time resturant room service pool service pool towels and sun bed cushions nothing was to much trouble nowadays it is just a basic hotel its clean and has lovely staff but for the money there is better about
Stayed 22 nights in Mar 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Would not say its sound proof from the traffic. But overall very good.
Stayed 13 nights in Jan 2024

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible value and comfort.

Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is very clean with very helpful staff its nice and quiet but within easy reach of everything i would have no hesitation in recommending this hotel
Stayed 10 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Staff very helpful and very clean nice to see the hotel back to its best after covid well done
Stayed 4 nights in Sep 2023

8/10 Good

praburam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at reception is kind and helpful . No negative points. Worth the visit
Stayed 1 night in Mar 2023

2/10 Terrible

Mitchell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience here, this is a 2-3 star hotel at best. Don’t waste your money coming here
Stayed 3 nights in Feb 2023

4/10 Poor

Warren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly our stay was disappointing. They didn’t clean our room once during our stay. Not even towels! Each day I had to ask for towels and water (coffee/tea). The pool area is in rough shape as well. We definitely will not be back
Stayed 3 nights in Feb 2023

8/10 Good

humphrey

Stayed 2 nights in Jan 2023

2/10 Terrible

Rahul

Stayed 2 nights in Jan 2023