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Avista Hideaway Phuket Patong - MGallery

5.0 star property

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3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Beach nearby, white sand, free beach shuttle, sun loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪4 min drive‬
  • Bangla Road
    ‪5 min drive‬
  • Jungceylon Shopping Center
    ‪7 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪62 min drive‬

Room options

View all photos for Deluxe Family Room, 1 King Bed & 1 Queen Bed

Deluxe Family Room, 1 King Bed & 1 Queen Bed | View from room

Deluxe Family Room, 1 King Bed & 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Premier Room, Ocean View, 1 King Bed

Premier Room, Ocean View, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premier Room, Ocean View, 1 King Bed

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed

Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

Premier Room, Pool Access & Whirlpool Bath, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Hideaway Suite, Private Pool, 1 King Bed

Hideaway Suite, Private Pool, 1 King Bed | View from room

Hideaway Suite, Private Pool, 1 King Bed

  • 1561 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Whirlpool Bath, 1 King Bed

Premier Room, Whirlpool Bath, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premier Room, Whirlpool Bath, 1 King Bed

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool Access, 1 King Bed

Deluxe Room, Pool Access, 1 King Bed | View from room

Deluxe Room, Pool Access, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed

Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed | Balcony view

Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed

8.8 out of 10
Excellent
(3 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Avista Hideaway Phuket Patong - MGallery

5-star Patong resort close to Freedom Beach
Along with 3 restaurants, this resort has 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Additionally, 3 poolside bars, 5 bars/lounges, and 3 swim-up bars are onsite. Housekeeping is available on request.
Avista Hideaway Phuket Patong - MGallery offers 150 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Avista Hideaway Phuket Patong - MGallery features a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 2 meeting rooms. This Art Deco resort also offers a children's pool, a rooftop terrace, and spa services. An area shuttle within 1 kilometers and a beach shuttle are complimentary for guests. Complimentary covered self parking is available on site, along with a car charging station.

Avista Hideaway Phuket Patong - MGallery has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Sizzle Rooftop Restaurant - Overlooking the ocean, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Vista Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Tambu Indian Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Hindi, Italian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free beach shuttle
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 530 for adults and THB 265 for children
  • 3 poolside bars
  • 3 restaurants
  • 3 swim-up bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sizzle Rooftop Restaurant
  • Tambu Indian Restaurant
  • Vista Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dining table
  • Free area shuttle
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 100% renewable energy
  • 15 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 2000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Avista Hideaway Phuket Patong - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1070 reviews
Rating 8 - Good. 254 out of 1070 reviews
Rating 6 - Okay. 70 out of 1070 reviews
Rating 4 - Poor. 31 out of 1070 reviews
Rating 2 - Terrible. 24 out of 1070 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good,as well as spa service. All employees were very helpful for acquiring transportation and all other needs.
Stayed 4 nights in Dec 2024

2/10 Terrible

samuel, Medfrod

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Stayed 2 nights in Nov 2024

6/10 Okay

Gaspare

Stayed 3 nights in Dec 2024

4/10 Poor

Edward

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I’m posting a longer review on another well know platform, but this resort really needs a makeover more than I do. We got one of the more expensive plunge pool villas and the retrofitted walking by the pool made it feel like a rather luxurious prison cell, held together primarily with silicone sealant. I get that hotels by the tropical sea are difficult to maintain, but I kind of hoped for the price we paid it would have looked a bit prettier than this.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool villa room and overall hotel experience made for a great honeymoon.
Stayed 8 nights in Dec 2024

4/10 Poor

Man Ching

Disliked: Cleanliness, property conditions & facilities, room comfort
Room facilities are old, not good at location
The location is not good, and the frequency of shuttle bus to Patong beach is not good enough. Although nearby have 7-11 and restaurant, but it’s not convenient. The room is okay and air-condition is cool enough, but the bath is draining not fast as usual, sink also clogged. Pools are good and clean, breakfast is so so, not good as expected.
Stayed 3 nights in Dec 2024

10/10 Excellent

Niki

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Sandy Man San

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kawanda Lasha

Stayed 4 nights in Nov 2024

10/10 Excellent

MARTYN YASUTAKA QING FEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all kind and polite and always serve with a smile. Experience at the spa was exceptional. Property located on a hilltop and limited one way shuttle to Patong area
Stayed 3 nights in Dec 2024

10/10 Excellent

E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing,helpful and respect
Stayed 7 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, it was quiet and relaxing and just what we needed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Magruilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Avista Hideaway. The resort staff were very friendly and attentive; our room was in excellent condition and well maintained daily. Would definitely stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Marcelo Crespo

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property worth it
Stayed 8 nights in Nov 2024

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff are very helpful. Rooms are clean. Stunning views. Breakfast Buffet has a huge spread. Cannot fault my experience here! Great location, 10 mins from the Patong strip
Stayed 3 nights in Nov 2024

10/10 Excellent

Demario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff culture
Stayed 4 nights in Nov 2024

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
We stayed here for our first time in Phuket and it was absolutely amazing. We loved it! They upgraded us to their private pool room and we couldn’t fault it at all, it was magical. Eve was very nice and welcoming when we checked in and all the staff were very accommodating and always making sure we were ok. One of the best hotels definitely recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The resort was exceptional (especially the pools and dining options), with friendly and attentive staff who went out of their way to make us feel welcome. The facilities were well-equipped, with plenty to do and enjoy around the property, making it a truly enjoyable experience. The only slight letdowns were the inconsistent quality of room service and that the jacuzzi in our room didn’t work, which was disappointing. However, overall, we had a fantastic time and would definitely recommend Avista Hideaway for a relaxing and memorable stay.
Stayed 10 nights in Nov 2024

10/10 Excellent

Nick

Stayed 8 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply impressive
We used some travel YouTubers for info to choose your resort. They undersold it, the room was amazing and the restaurants are impressive. We didn’t know service and people could be so great. We will be back when traveling to Phuket
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay everything was great
Stayed 6 nights in Nov 2024

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 8 nights in Oct 2024