4/10 Poor
Jack
Traveled with family
Dec 7, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The Good and the Bad
The Good:
The property was very well cared for. There is a lot of vegetation around so if you like greenery this is the place for you. Everything was clean and tidy. Staff was also very nice, polite and helpful when you needed help with something.
Rooms were very clean and well cared for. Overall maintenance was good.
Breakfast selection was quite good. All the food tasted fresh and was delicious.
The Bad.
* Our room was composted of two rooms, a bedroom and what seemed to be a living room. The bedroom did not have any TV which sucked. The living room had a tv, but no practical way to sit and watch. I had to watch tv using a chair. It would have been better if the TV were mounted in the bedroom.
* Bathroom was terrible. You can see in the picture attached. No isolation between the shower and the rest of the bathroom except for the toilet via a shower curtain. When you take a shower, the entire bathroom floor is wet and good luck walking in without getting your feet wet. It was so impractical and one of the dumbest setups I've ever come across. In addition, the soap, body wash and shampoo bottoms were in such tiny bottles, it was a joke. We didn't ask to get our room cleaned each day so we had to request for toilet paper and refills which was annoying.
* AC repair men showed up 2ft from our bedroom window inspecting the AC without letting us know. If anyone were not fully dressed, we would have given them a show. Not professional.

Jack
Stayed 6 nights in Nov 2024