10/10 Excellent
Kerry
Traveled with family and small children
Apr 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Angsana. Joe at Front office offered impeccable service and helped elevate our stay by ensuring we were able to be located close to our family so the young kids could spend even more time together during the holiday. We didn't spend much time outside of the resort and the surrounding facilities (which are accessible by boat shuttle around the lagoon), mainly because the resort offers access to everything. During our stay we got to participate in the hotel's Songkran festivities which were education, and festive. THANK YOU to the whole team for involving the guests as you did! We really enjoyed the morning!
Service at the pool bar was fantastic and lively in the afternoons, and the kids loved the inflatable waterslide available in the main pool area. The kids club felt a little limited- it was extremely warm and humid during our stay and the indoor room at kids club has only a ball pit- but plenty of space to activate other options. our kids did quite a few of the paid activities like the pizza making/ painting etc. and loved them all. Thank you to the kids club team.
Kerry
Stayed 4 nights in Apr 2025