Sheraton Phu Quoc Long Beach Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Phu Quoc Long Beach Resort

Lobby
Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Private beach, white sand, beach umbrellas
In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • On private beach
    On private beach
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Bai Dai, Ganh Dau, Phu Quoc, Kien Giang
  • VinWonders Phu Quoc
    6 min walk
  • Corona Casino
    13 min walk
  • Shophouse Grand World
    17 min walk
  • Phu Quoc (PQC-Phu Quoc Intl.)
    53 min drive

Room options

Villa, 2 Bedrooms, Non Smoking (Private Pool)

  • 2028 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Villa, 3 Bedrooms, Non Smoking, Garden View

  • 3131 sq ft
  • Sleeps 7
  • 3 Double Beds

Villa, 4 Bedrooms, Non Smoking, Garden View

  • 3879 sq ft
  • Sleeps 9
  • 4 Double Beds

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Villa, 4 Bedrooms, Non Smoking, Ocean View

  • 3879 sq ft
  • Ocean view
  • Sleeps 9
  • 4 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Double Bed, Non Smoking, Ocean View (Balcony)

  • 854 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony)

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Senior Suite, 1 Bedroom, Non Smoking, Garden View

  • 854 sq ft
  • Sleeps 3
  • 1 King Bed

Senior Suite, 1 Bedroom, Non Smoking, Ocean View

  • 854 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sheraton Phu Quoc Long Beach Resort

5-star Phu Quoc resort walkable to VinWonders Phu Quoc
Catch some rays on Sheraton Phu Quoc Long Beach Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Sheraton Phu Quoc Long Beach Resort offers 459 accommodations with safes and complimentary bottled water. Rooms open to balconies. 45-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Phu Quoc resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A private beach and a water park (surcharge) are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Sheraton Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Phu Quoc Long Beach Resort like a water park (surcharge) and a complimentary children's club.

Dining is available at one of the resort's 2 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers an outdoor pool, a children's pool, and a steam room. Complimentary self parking is available on site.

Sheraton Phu Quoc Long Beach Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Wok & Curry - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Daily Social - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.
&More by Sheraton - Onsite bar. Happy hour is offered. Open daily.
Pool Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: VND 508,200 for adults and VND 254,100 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • &More by Sheraton
  • Daily Social
  • Pool Bar
  • Wok & Curry

Things to do

  • 27-hole adjacent golf course
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Water park
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.
The property provides airport shuttle pick-up service. Guests must contact the hotel with their flight details at least 5 days prior to arrival to arrange pick-up. Fees may apply for any changes to arrangements within 72 hours of arrival.
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Renovations and closures

The following facilities or services will be unavailable from September 12 2024 to December 31 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 577500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 508200 for adults and VND 254100 for children
  • Rollaway bed fee: VND 577500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Phu Quoc Resort
Sheraton Phu Quoc Long Beach
Sheraton Phu Quoc Long Beach Resort Resort
Sheraton Phu Quoc Long Beach Resort Phu Quoc
Sheraton Phu Quoc Long Beach Resort Resort Phu Quoc

Sheraton Phu Quoc Long Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 280 reviews" "
Rating 8 - Good. 73 out of 280 reviews" "
Rating 6 - Okay. 30 out of 280 reviews" "
Rating 4 - Poor. 10 out of 280 reviews" "
Rating 2 - Terrible. 15 out of 280 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and room was great. Staff reasonably helpful, no one speaks very fluent english which makes certain things difficult. Lots of rubbish on the island and in the water. Empty theme park town and far to access food or things for babies like nappies etc.
Stayed 6 nights in Jul 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok, wasn't what i expected.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anh

Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and found the hotel is very well in most areas , staffs are all polite and professional , foods and drink are top quality , we definitely will come back again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Baigalmaa

Stayed 5 nights in Mar 2024

8/10 Good

Mickey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy and comfortable, love it
Stayed 5 nights in Mar 2024

10/10 Excellent

Willa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extraordinarily polite and professional. No major issues were experienced and all minor concerns were quickly and efficiently addressed.
Stayed 4 nights in Feb 2024

10/10 Excellent

Boldsukh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good hotel
Stayed 1 night in Jan 2024

8/10 Good

Ngoc Thuy

Stayed 4 nights in Dec 2023

8/10 Good

Cuong, Covina

Stayed 4 nights in Dec 2023

8/10 Good

Alfredo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come again
Amazing experience. For a resort, too short in activities offered to be done at the resort.
Stayed 6 nights in Dec 2023

10/10 Excellent

April

Stayed 2 nights in Dec 2023

10/10 Excellent

Yew Mun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 2rooms villa facing the beach. Very spacious, new and clean, service is top-notch. Breakfast is delectable. Pool and beach access is great. Will be better if the hotel offers sea sports activities.
Stayed 5 nights in Nov 2023

10/10 Excellent

Alvin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean, quiet helpful and very welcoming staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great beach the stafff was very nice and helpful will definetly be coming back
Stayed 3 nights in Oct 2023

10/10 Excellent

Phuong Huynh

Stayed 3 nights in Oct 2023

10/10 Excellent

Nath

Liked: Cleanliness, staff & service, property conditions & facilities
EverythJung was good
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

THANH, Placentia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but food and things to do are limited. Poor weather conditions in June
Stayed 3 nights in Jun 2023

10/10 Excellent

Kim Phu

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a couple isues but I called the reception desk and they resolved right away. I am very please and happy. The staff are so nice and pleasant. Definitely be back in the future.
Stayed 3 nights in Mar 2023

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend.
Overall the resort was nice. The beach was very nice and not crowded. What makes this review a 2, maybe a 3 star is the food. The food was terrible unless you ordered room service or are at the garden restaurant. But it was very expensive in my opinion. Maybe that’s the price you pay for the quiet beach and quiet resort experience, who knows. But, I would think that if you’re going to pay premium prices then you should get premium options. Felt like a Cuban vacation if I’m being honest. Not what I was expecting from a Sheraton. The staff were very friendly and very helpful.
Stayed 7 nights in Mar 2023

10/10 Excellent

Dung Quoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great food, beautiful property well kept. Excellent
Stayed 3 nights in Feb 2023

10/10 Excellent

JENNY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Shahla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rest
Everything was great just check out was disaster , hotel didn’t prepare invoice in advance and personal was confused
Stayed 4 nights in Feb 2023

10/10 Excellent

Anh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have bbq service at villa. It’s great for friends and family time. Food is really fresh and full for all members.
Stayed 2 nights in Feb 2023