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Palm Bay Resort Phu Quoc

3.0 star property

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Photo gallery for Palm Bay Resort Phu Quoc

Outdoor pool
Creator video
Exterior
Reception
Free daily local cuisine breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Ap Duong To, Phu Quoc, Kien Giang, 920000
  • Phu Quoc Beach
    ‪12 min walk‬
  • Phu Quoc Night Market
    ‪6 min drive‬
  • Dinh Cau
    ‪11 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Panoramic Studio, 1 Queen Bed, Non Smoking, Pool View

Panoramic Studio, 1 Queen Bed, Non Smoking, Pool View | 1 bedroom, minibar, desk, laptop workspace

Panoramic Studio, 1 Queen Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Balcony, Pool View

Family Room, Balcony, Pool View | 1 bedroom, minibar, desk, laptop workspace

Family Room, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 Queen Bed, Balcony, Pool View

Deluxe Double Room, 1 Queen Bed, Balcony, Pool View | 1 bedroom, minibar, desk, laptop workspace

Deluxe Double Room, 1 Queen Bed, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View | 1 bedroom, minibar, desk, laptop workspace

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

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Outdoor pool

The Up Hotel Phu Quoc Island - The Poolside Escape

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (3)
$36 nightly
The price was $76
The price is $36 total
includes taxes & fees
The Up Hotel Phu Quoc Island - The Poolside Escape

About this property

Palm Bay Resort Phu Quoc

3-star resort in Cua Lap
Along with an outdoor pool, this smoke-free resort has a restaurant and a 24-hour front desk. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Change of towels is available on request.
Palm Bay Resort Phu Quoc offers 32 air-conditioned accommodations with minibars and complimentary bottled water. 30-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the resort include an outdoor pool.
The resort offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Phu Quoc resort also offers an outdoor pool and a terrace. Complimentary secured self parking is available on site.

Palm Bay Resort Phu Quoc is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 9:30 AM.
Palm Bay Resort Phu Quoc has a restaurant on site.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Palm Bay Phu Quoc Phu Quoc

Palm Bay Resort Phu Quoc Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 89 reviews
Rating 8 - Good. 14 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 0 out of 89 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well maintained property!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

At the beginning we only booked one night since we wanted to go with scooters and find other locations on the island. But when we checked in we loved the place, the location was perfect so we decided to extend our stay! The staff was so friendly and helpful, the hotelroom was nice and the pool area was awesome! Also the breakfast was very good! Loved our stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

anne-marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and helpful staff. They offer a private driver service and car.
Stayed 3 nights in Feb 2025

8/10 Good

Jiwon

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nhan

Ok
Stayed 1 night in Feb 2025

10/10 Excellent

DooHwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Gary

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel, bad location with narrow street access

The hotel is nice but the location is not convenient. It is a 10 minute walk to the Main street for restaurants and shops. At night it is very dark and has stray dogs; it doesn't feel safe to walk at night. The street is also very narrow barely enough space for one car.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hiroyuki

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, so comfortable and clean. Staff were really accommodating. Really close to public transport and loads of restaurants. Only thing would be limited options at breakfast, but had everything that you needed. Would definitely stay again!
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place to stay. However, it was off the beaten path, so one had to walk away to get to the property. The morning breakfast was generally good though they ran out of food most of the time and servicing was substandard at times.
Stayed 4 nights in Jan 2025

10/10 Excellent

YUNJIN

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place superb staff

Lovely large clean rooms with outside space too. Reception were so very helpful. I would recommend this place - taxis to the centre are cheap and plentiful. Think they would be better offering yoghurt and fruit and reducing choices. Breakfast was adequate. May be good for the business to seek crisps nuts etc for snacks
Stayed 3 nights in Jan 2025

10/10 Excellent

Matias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jin Sun

Stayed 1 night in Dec 2024

8/10 Good

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location if you like some peace and quiet but can be a little inconvenient if you want to walk to the main road at night, else still ok in the day.
Stayed 6 nights in Nov 2024

10/10 Excellent

fernandez

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, very attentive, nice quite location. Provided motorbike rentals as well
Stayed 3 nights in Nov 2024

8/10 Good

Maryamelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell of chemical disinfection was so strong in the room that it gave me a headache.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new facilities in well kept condition. Very friendly service.
Stayed 3 nights in Jun 2024

10/10 Excellent

JUNYEONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cool room condition! But aircondition was drop the water when operating...
Stayed 1 night in May 2024

10/10 Excellent

CHONG KEUN

Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four nights at the resort and we loved it. The resort arranged an airport pickup for us so no stress getting to the resort. Pink at reception welcomed us and was brilliant,friendly and happy to chat and help.Our room overlooked the pool area and was clean spacious and relaxing. The bed was very comfy and we slept well every night. Air conditioning was quiet and effective so room stayed cool. Bathroom was spotlessly clean andcroom service was offered daily. You can rent mopeds and Pink gave advice on things to do or visit. The garden area aroubd pool was lovely and the breakfast buffet was great. Overall a tranquil setting that allows you to relax and feel at home. A great example of a well tun family business that has the guests wellbeing at heart. Highly recommend 👌 👍 👏
Stayed 4 nights in Apr 2024

10/10 Excellent

Taehee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024