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Ngoc Chau Hotel

3.0 star property

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Photo gallery for Ngoc Chau Hotel

View from property
Lobby sitting area
Property amenity
Studio (with Jacuzzi) | View from room
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
66D Tran Hung Dao St., Block 9, Ward 7, Phu Quoc, Kien Giang , 920000
  • Phu Quoc Night Market
    ‪6 min walk‬
  • Dinh Cau
    ‪9 min walk‬
  • San Van Dong Duong Dong Stadium
    ‪3 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪15 min drive‬

Room options

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

  • Ocean view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Deluxe

View from room

Ocean View Deluxe

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (with Jacuzzi)

Studio (with Jacuzzi) | Minibar, desk, blackout drapes, soundproofing

Studio (with Jacuzzi)

  • Ocean view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, soundproofing

Standard Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Deluxe

Mountain View Deluxe | Minibar, desk, blackout drapes, soundproofing

Mountain View Deluxe

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ngoc Chau Hotel

3-star Phu Quoc hotel walkable to Phu Quoc Night Market
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. All 48 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include room service and rainfall showerheads. Change of towels is available on request.
Ngoc Chau Hotel offers 48 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Tuscan-style hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Ngoc Chau Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:00 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 250000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 150000 for adults and VND 100000 for children
  • Rollaway bed fee: VND 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Ngoc Chau Hotel Phu Quoc
Ngoc Chau Phu Quoc
Ngoc Chau Hotel Phu Quoc Island
Ngoc Chau Hotel Hotel
Ngoc Chau Hotel Phu Quoc
Ngoc Chau Hotel Hotel Phu Quoc

Ngoc Chau Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 32 reviews
Rating 8 - Good. 11 out of 32 reviews
Rating 6 - Okay. 6 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sang

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is nice and hotel location is convenient, but it gets noisy around 8 AM with constructions outside the hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

That

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff,grat breakfast A real bargain at a reasonable price
Stayed 6 nights in Jan 2020

8/10 Good

Thuy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Many varieties of breakfast and staff are nice too
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly and helpful. We exchange money right there at the front desk. The staff even booked us our boat trip to Rach Gia. Very friendly and helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lee Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

LY, Petaling Jaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, nearby restaurant, night market and convenient shop. Staff are friendly.
Stayed 3 nights in Apr 2019

8/10 Good

Shawn

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Tai Heung

Liked: Cleanliness, room comfort

Need some improvement

No safety deposit box. Door latch broken. Receptionists are friendly and helpful
Stayed 3 nights in Feb 2019

10/10 Excellent

Duane, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful. Facility is clean and quiet. Price is reasonable for a Ocean front property. Overall is a pleasantly surprise deal that we had. I'd recommend for travelers on budget.
Stayed 3 nights in Mar 2018

6/10 Okay

ken, san francisco

Nice view of ocean but no access to water or beach. Hotel room was basic and excellent AC. Breakfast was basic but location to NightMarer was good, 5 min walk.
Stayed 2 nights in Feb 2018

10/10 Excellent

DUy

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel, Greater staffs

My friends and I stayed here for a couple days in Jan 2018. They located a few minutes walk to Phu Quoc night market. The room was clean and had really nice view of the beach. The only complaint we had was that the bed was hard, other than that everything was great. They have free, delicious breakfast everyday on their rooftop restaurant. They also rent out scooters for you to ride around the island for 150000 vnd ( which i highly recommended, it was super fun and easy to ride). The staffs were friendly, they provided many tours and restaurants recommendation if you asked them. We asked them for places to go around the island and they were nice enough to ride with us and show us around, free of charge. I would definitely stay here again!
Stayed 3 nights in Jan 2018

10/10 Excellent

Steven, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly staff

Cheap price for 3 stars hotel, very nice and friendly staff. We will come back again..
Stayed 2 nights in Dec 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; no beach access.
Stayed 1 night in Dec 2017

4/10 Poor

Mick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phu Cap - Better terms were deleted

Hotel managers need to go and read their WEB page - at every corner they have tripped up. Starting with issues at check-in, a room with the hardest beds possible, room doors that all need adjustment such that they have to be slammed to be closed (think about that at 2am). Breakfast was a joke with a very limited range of food and, when it ran out it was not replenished. We were checked into room #507 beneath the 6th floor restaurant. A large patch had been cut out of our bathroom ceiling and, frequently, a commercial exhaust fan somewhere in the building roared. When we complained, they turned it off - for that day. We returned from an excursion and they had turned off our airconditioner - to save money said the management when we complained. But, our room faced the afternoon sun and they saw fit to open the curtains which we had closed - the room was like an oven. And the airconditioner just coped so it took forever to cool the room back down again. The hotel is setback from the ocean with a "shanty town" between the hotel and the water. A beach exists several hundred metres to the south. As to its star rating, we think the judges were bribed. We loved the area, but look up and down the street - there are accommodation alternatives everywhere. We strongly suggest you explore these.
Stayed 7 nights in Dec 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An honest review!

It's a nicely positioned hotel, being about 15 minutes walk from the centre of town, and close to all the convienences. There is no beach in front of the hotel and it's not right on the waterfront, there's a couple of small buildings/ shacks between it and the water. The bed was firm as seems to be the norm in Vietnam. Beautiful pillow though! Nicely set out bathroom, but the shower cubicle need to be sealed at the base, some water escaped while showering.
Stayed 5 nights in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Björn

Liked: Staff & service
Friendly staff and close to the beach.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Friendly staff and close to both the beach and the town. The rooms were a bit worn but otherwise fine.
Stayed 3 nights in Mar 2020

8/10 Good

Felicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bra!

Alla i personalen kunde inte Engelska men de var väldigt hjälpsamma och speciellt en tjej. De fixade mackor åt oss när vi skulle till flygplatsen. Det var ca 7 min promenad till stranden. Hotellet hjälpte oss att boka taxi, vi fick låna handdukar till stranden. Ac funkade inte första natten men de fixade den sedan. Frukosten var helt ok. Rekommenderar.
Stayed 3 nights in Feb 2020

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory

We had an good stay at this hotel for 3 nights during christmas. The location is central, but not too loud, so that's good. Just a 10 minute walk or so to the night market. Drawback is that you have to go a houndred meters down the street to get to a beach access, but they will lend you beach towels and the beach is nice. This hotel is not at all fancy, but it's satisfactory. A highlight is the restaurant at the top floor - really beautiful view. The breakfast was no more than ok, but it worked. One final drawback is the english of the staff, but then again, it's poor all over Vietnam..
Sunset from the hotel room.
Stayed 3 nights in Dec 2019

10/10 Excellent

jinkyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019