Muong Thanh Luxury Phu Quoc

3.0 star property

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December 2024
January 2025

Photo gallery for Muong Thanh Luxury Phu Quoc

Front of property - evening/night
Front of property
Breakfast, lunch, dinner served; local and international cuisine
Karaoke room
Deluxe Double Room, 1 King Bed, Non Smoking, Sea View | Minibar, in-room safe, desk, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service

Explore the area

Map
Unit CH1, Bai Truong Complex, Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang
  • Sonasea Beach
    3 min walk
  • Sonasea Phu Quoc Night Market
    4 min walk
  • Suoi Tranh Waterfall
    11 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    9 min drive

Room options

Deluxe Double Room, 1 King Bed, Non Smoking, Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Executive Room, Non Smoking, Sea View

  • 829 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Bed

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room

  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Muong Thanh Luxury Phu Quoc

3-star Phu Quoc hotel with rooftop terrace
At Muong Thanh Luxury Phu Quoc, hit the private sand beach, dine onsite at An Thoi, or enjoy a drink at one of the hotel's 3 bars/lounges.
Muong Thanh Luxury Phu Quoc offers 276 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Unwind on the private sand beach, located just 150 meters away. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Muong Thanh Luxury Phu Quoc like an outdoor pool and a children's pool.

A complimentary breakfast is offered. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers outdoor tennis courts, a 24-hour health club, and a steam room. Complimentary self parking and valet parking are available on site.

Guests are offered a complimentary buffet breakfast.
An Thoi - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • A poolside bar
  • A restaurant

Restaurants on site

  • An Thoi

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Muong Thanh Luxury Phu Quoc Hotel
Muong Thanh Luxury Phu Quoc Hotel Phu Quoc Island
Muong Thanh Phu Quoc Hotel
Muong Thanh Phu Quoc Phu Quoc
Muong Thanh Luxury Phu Quoc Hotel
Muong Thanh Luxury Phu Quoc Phu Quoc
Muong Thanh Luxury Phu Quoc Hotel Phu Quoc

Muong Thanh Luxury Phu Quoc Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 73 reviews" "
Rating 8 - Good. 24 out of 73 reviews" "
Rating 6 - Okay. 17 out of 73 reviews" "
Rating 4 - Poor. 5 out of 73 reviews" "
Rating 2 - Terrible. 4 out of 73 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

lan phuong

Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Stayed 3 nights in Mar 2024

6/10 Okay

Randall

Traveled with partner
Disliked: Staff & service
Location was okay and they had cart to take you to beach or market but the trouble was if you spoke english they ignored you. There was No customer service at all at the hotel. Nobody asked us if we wanted a drink while at the pool and we had lunch once at the hotel and we where the only one in there eating.. too bad for a hotel to have zero customer service
Stayed 4 nights in Feb 2024

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2024

6/10 Okay

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Muong Thanh for 2 nights, they didn't clean my room after the 1st night. Breakfast on the 2nd day was VERY poor quality. They were cleaning table clothes and re-arranging chairs while serving breakfast at 7:45. A huge table cloth was placed in the middle of the restaurant while guests were having breakfast. Most of the food was empty around 8AM and didn't get refill even though breakfast time is 6:30-9AM. It's definitely NOT a 5-star hotel and service like they advertised.
Stayed 1 night in Oct 2022

6/10 Okay

An, Granville

Disliked: Staff & service
Property was ok, quite run down and does not fit its 4-star rating. The foot massage palour operating within the hotel is dodgy. My 1-hour foot massage was "normal". However, during my husband's foot massage, the masseuse kept pushing his toes into her breasts, as if making an offer for other services. Needless to say, my husband was very annoyed and thought it a totally waste of money and that he should have been paid to service her, not the other way around. I would not come back, and neither would the other 5 couples who came with us during this stay. Had me wondering if this would have turned into a sex exchange had it been a different male patron?
Stayed 3 nights in Sep 2022

2/10 Terrible

Max, Vancouver

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel experience! Terrible uneducated staff who were super money driven and wanted to charge for everything. The bed sheets had stains in them, the hotel management was terrible and the checkin took 45 minutes even though we were the only ones in the lobby yet they messed it up.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
We were traveling as a family and the hotel had everything we needed. Beach is short walk away and grocery stores and various restaurants are close by. Has a free shuttle to town center.
Stayed 13 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in and check out is a bit slow Good location for the beaches but too far from central
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
hotel is run down. Room is very basic, not so clean, old. Worst, there is a gap at the balcony which a young kid can squeeze through and fall down. Very unsafe!!
Stayed 4 nights in Nov 2019

4/10 Poor

Christopher, LA

Disliked: Staff & service
Reasonable but not good
hotel was reasonable I guess but the food is terrible and comunicatoin with the staff is frustrating the standard of English leads a lot to be desired. The hotel is also in the middle of a building site/ghost town with virtually no ammeneties close by and One ATM that never works also is quite far from town overall not a very good location or hotel
Stayed 12 nights in Dec 2018

8/10 Good

daniel, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Phu Quoc
We had the suite with the view of the sea. Rooms were good especially with the jacuzzi with water jets in the toilet. Room was huge with sitting area and king size bed. Felt the air conditioning was not too well positioned as the vents only cooled the living room area and the bedroom needs more time to be cooled. Did not go to the beach directly from the hotel due to some construction going on. Strongly recommend to rent a bike from the hotel to get around but have to exercise cautious riding especially at night the street lights do not turn on. Good and quiet hotel overall.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Too many power outrage
The hotel room is very clean and spacious. However, during our 2 nights stay, there was at least 5 power outrage where there is no electricity and aircon was down during the period. There was once it stopped at around 7-8am when we were still sleeping. The power outrage was pretty bad and if you are planning to stay in during the day, it might be worst. The hotel staff have limited English knowledge and it could be frustrating at times. However, they are all willing to try and help whenever needed.

8/10 Good

Thinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The hotel is big and the room spacious with all essential amenities. The buffer breakfast has a lot of varieties but the food seem not as fresh and authentic. The major plus is their staffs dedication to the job and helping guests at their capable best. Because the staffs are so lovely, the hotel condition does work for us, despite the hotel is situated in the middle of an estate in mid-construction and not close to the beach. The hotel has a shuttle bus service to Duong Dong at 7 pm each night, an effective airport shuttle bus, renting out motobike at a very reasonable price (12 AUD a day), and transport to a very small beach (this is Phu Quoc, no immense beach, be ware) even though we had to pay 3AUD each for the beach chair (bring tower with you because none will be provided), apparently this is a beach shared by many hotels in this area. The only one thing that bothered me is I found the stained toilet seat in our room when we first arrived. The pool area has the look of a cheap motel set up and actually spoiled the look of "Luxury" Muong Thanh. In conclusion, we are happy and have high praise for the staff at Muong Thanh Phu Quoc.

8/10 Good

nhn, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but area construction is bad.
It is a nice, spacious hotel room. The hotel lobby is grand but the decoration is real bad. Too many black, grey chairs filled up the lobby for no reasons. The staff who arranges our tour is very helpful, free shuttle bus is a plus otherwise this hotel is far from central. The swimming pool is nice even sitting right in front of the hotel, staff can be more helpful by asking guests if they like to order drink...just sitting or standing there chatting or do nothing is a waste of hotel money. Breakfast is not as good as other hotel in term of quality. The contruction make the surrounding look bad but since we went with the tour at Sao beach much better condition or go to next door hotel beach to play.
Stayed 3 nights in Jan 2018

4/10 Poor

sze

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dusty construction site hotel
Nice looking hotel ..surrounded by views and noise of construction. Used by tour companys for chinese tourists....so noise!!! Outside and inside the hotel. Will not return to this hotel
Stayed 1 night in Feb 2018

10/10 Excellent

Renee Iselin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very good breakfast, big rooms, all in all very satisfied with the resort. A bit outside of the the rest (ie Duong Dong). Very quiet area. Hotel fixed shuttle from airport, one thing to mention is we waited for while before the shuttle showed up. Other than that, nothing to complain about. Gym is larger than what you normally get at hotels (at least in Europe).
Stayed 2 nights in Jan 2018

4/10 Poor

Olivia

Disliked: Cleanliness
3 Star Hotel.
Upon arrival we drove through a construction site, to realise the hotel was in the middle of it. We got to our room and there was an ant infestation on the carpet and the sheets weren’t washed to a hotel standard (stained). I went to the lobby and they switched our rooms immediately. However, I still didn’t not feel the new room was as clean as it could be. The hotel itself was nice, but don’t look too close, in parts it looks very unfinished or poorly finished. The rooftop bar was closed as well as the tennis court. The pool bar was understaffed and did not have half the drinks on the menu as the Ingriedients were not in stock. The service staff had very poor to nill English skills. They themselves were very nice people and were trying, however it is difficult when upper management has neglected both the training of staff and the upkeep or general care in creating a “4 Star” Hotel. This hotel company needs to seriously train and provide appropriate facilities if they want to claim that star status. All in all we stayed and spent most of our time out and exploring the island: which is beautiful!
Stayed 5 nights in Jan 2018

6/10 Okay

david, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accommodation is ok.
This hotel is located in the middle of a construction zone, everything around it is under construction. Hotel is far from everywhere,only a couple of small restaurants nearby. A free shuttle bus to night market is available but they only have one bus per day. This hotel is listed to have 'private beach'. This is not true. Staffs need some smiles. They only do whatever they are asked. Breakfast is average.
Stayed 3 nights in Jan 2018

6/10 Okay

Alline L

Liked: Cleanliness, property conditions & facilities, room comfort
A lot of construction around
Our room had a nice view to the sea but we could see the construction site in between, which is not very nice specially when all you want is to be far of civilisation, resting in a paradisiac place. Not much to see in the area. WiFi was dropping off. Gym was better than average though.
Stayed 7 nights in Dec 2017

2/10 Terrible

jenny , uk

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice hotel, Nice rooms
Even though I called expedia before I went on holiday to check if there was noisy construction work going on around the hotel (due to trip advisor reviews) i was promised there was none by the manager of the hotel and Expedia, this was a complete lie, there was construction underway all around mostly at ridiculous hours during the night, loud machines, bright lights, shouting over all pretty disgusting !!!!!
Stayed 13 nights in Dec 2017

8/10 Good

Nikhil

Liked: Cleanliness, property conditions & facilities, room comfort
Good (affordable), but plenty to be improved
The hotel is pretty new, which is good in terms of rooms being in pretty good condition but it also has the typical new hotel problems. Staff (except reception) don't speak much English, which can get frustrating. The food menu at the restaurant is 'plain-jane' and food takes forever to arrive. My friend waited 25mins for a simple grilled chicken with rice and my mixed fried rice took 45mins (strange!). The location of the pool is a little strange as well, right next to the driveway of the hotel in full view of arriving/departing guests/visitors/taxis. Phu Quoc is experiencing a boom at the moment, which is seen in the amount of construction on the island. The hotel is surrounded by construction activity on all sides so you're outta luck if you were looking forward to a little peace and quiet.
Stayed 2 nights in Jan 2018

10/10 Excellent

Joe, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
all staff there are nice & pro, especially FO team, buffer is very diverse with a lot of fresh food . From hotel to the center about 10km but that was not a problem for us because the hotel has free shuttle bus and they also have buggy to the beach. In addition, a lot of forms services like restaurant , gym center , swimming pool, spa ,tennis , karaoke.
Stayed 2 nights in Dec 2017

10/10 Excellent

Long, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice pool
Pool was really good. Room with sunset view was amazing. Staff were always nice and very helpful. Great that they have a shuttle bus to the main town close by at night so we can attend the night market for free. This is definitely a bonus.
Stayed 2 nights in Dec 2017