M Hotel Phu Quoc

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Hotel Phu Quoc

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Aerial view
Ocean Eyes Suite | View from room
Rooftop Partial Seaview Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Rooftop Ocean View Suite | Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
46 Tran Hung Dao, Phu Quoc, Kien Giang, 920000
  • Phu Quoc Night Market
    5 min walk
  • Dinh Ba Thuy-Long Thanh-Mau
    6 min walk
  • Dinh Cau Beach
    7 min walk
  • Phu Quoc (PQC-Phu Quoc Intl.)
    17 min drive

Room options

Rooftop Partial Seaview Suite

  • 495 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

La Petite

  • 161 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Rooftop Ocean View Suite

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

City View Deluxe Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Ocean Eyes Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

La Petite

  • Sleeps 2
  • 1 Queen Bed

City View Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Bed

Rooftop Partial Seaview Suite

  • Sleeps 2
  • 1 Queen Bed

Ocean Eyes Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Double Suite

  • Sleeps 2
  • 1 King Bed

Rooftop Ocean View Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

M Hotel Phu Quoc

4-star Phu Quoc hotel walkable to Phu Quoc Night Market
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
M Hotel Phu Quoc offers 21 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
M Hotel Phu Quoc features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

M Hotel Phu Quoc has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
M Hotel Phu Quoc has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator (70 inch wide door)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 635000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: VND 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 635000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

M Hotel Phu Quoc Hotel
M Hotel Phu Quoc Phu Quoc
M Hotel Phu Quoc Hotel Phu Quoc

M Hotel Phu Quoc Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 74 reviews" "
Rating 8 - Good. 15 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tsui Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near Phu Quoc Night Market
Stayed 1 night in Aug 2024

6/10 Okay

TU THANH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
ÁC wasn't working well. No clock, warm in room, small room, no desk, food was good, no buffet on Sunday, the 11th.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the overall minimal design of the hotel and room. The staff were kind, attentive, and helpful all throughout my stay. The pool area was very beautiful and I appreciated that there was access to the beach as well.
Stayed 3 nights in Apr 2024

8/10 Good

YIM PO

Stayed 4 nights in Mar 2024

10/10 Excellent

James

Stayed 4 nights in Mar 2024

8/10 Good

thoai

Stayed 1 night in Feb 2024

10/10 Excellent

TRACY DANG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2 nights, room was clean and staff was nice and helpful, definitely love the beach view from my window, convenient location with walking distance to the local stores/restaurants, love their breakfast pho, it was one of the best I have ever had, definitely will stay again if I visit Phu Quoc in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Troy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret location and excellent staff assistance.
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 3 nights in Dec 2023

10/10 Excellent

Wing

Stayed 2 nights in Dec 2023

6/10 Okay

Judy, va beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked 2 deluxe double suites and I have to say the room was was spacious and had a beautiful view. After that things were disappointing. My husband choked on a piece of plastic in a smoothie the size of a coconut shred. We found 2 more and a foil seal probably from juice box. Told the staff they need to be careful. We got an apology and moved on. We order lunch which was pretty bad. Ordered a smoothie again this time they spilled it on me. During our whole stay they were working on the stairs to beach, which we maneuver around to get to water. However, the worst part is when we were relaxing at the pool 3 workers decided to pound on metal after an hour we begged them to please stop.Then they decided to work on vacant room across from us until 10:30pm. When we were checking out they said that a small plastic container of bath salt was missing. I told her that the first night I had requested a replacement since the one in the room was stuck from the humidity and was unable to open so I threw it away that is why there was one left in room. Since they hold on to your passport they said I needed to pay for it (15K VND). I was in shock, so I told the young lady no problem you can pay me back for the 2 smoothies (160K VND) that I was charged for. Thats when she back pedaled. At this point our whole family was so ready to leave and so looking forward to our next destination.
Stayed 3 nights in Nov 2023

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Yves

Stayed 6 nights in Nov 2023

10/10 Excellent

young hee

Stayed 3 nights in Nov 2023

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Lester

Liked: Cleanliness, property conditions & facilities, room comfort
Needs improving
On arrival we were forced to hand over one of our passports or give 500,000 vnd cash as security even though our room was paid. The staff were pleasant but not very professional & communication difficult. Room was very compact, little room for luggage. Shower low pressure & kept surging. Breakfast on some days was buffet, others were choices from set menu. The hotel was clean but surrounding area and looking down to beach area was filthy with rubbish and was very disappointing to see so much going into the ocean. Pool & deck areas nice in the heat
Stayed 4 nights in Oct 2023

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from the room
View was great, room and staff were good n friendly, let down by the lift breaking down frequently and food nothing to shout about. Good location to night market, hotel amenities were basic.
Stayed 3 nights in Sep 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Julie, Chicago

Traveled with partner
Disliked: Staff & service
My husband and I booked the Rooftop Oceanview Suite for 4 nights. We were excited for the room, thinking we'd have a "suite" experience. While the floor to ceiling windows gave a beautiful view, the rest of the room wasn't so great. It's small. The bathroom sink in the bedroom, there's no countertop by the sink, and the toilet and shower are together. We had 4 hangers and no dresser/shelves for our clothes. The room was fairly clean, though we found tiny ants on our bed or on other surfaces. The main door is also transparent so bring a sleep mask! The staff was pretty absent. We were there in June and the hotel was mostly empty. The staff were often sitting around playing on their phones. They didn't look up to greet us when we came and left and there was frequently a girl sitting on the floor behind the bar playing on her phone. The pool was a good size, but not one if you're looking for sunshine while swimming. The beach had large pieces of garbage each day (tires, half a suitcase, styrofoam coolers) and the neighboring yard is like a junkyard from the back. Not once on our pool day did anyone ask if we wanted a drink or anything. They also wanted to keep a passport or pay (no way we were leaving them with a stranger). We CHARGED the 2 million per day for keeping them in our possession and received a refund when we left. We stayed at hotels in Ha noi and Hoi an before coming here and experienced nothing but kindness so this place was a surprising bummer.

10/10 Excellent

Mayumi

Stayed 2 nights in Jun 2023

10/10 Excellent

Hyung Taek

Stayed 2 nights in Jun 2023

10/10 Excellent

Thien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and highly recommended
Very clean and large room.. staffs is very helpful, highly recommended.. the room is very spacest, their breakfast as good with various foods.. i would definetely come back and stay at the M hotel again.. thank you M staffs
Stayed 2 nights in Apr 2023

6/10 Okay

Hieu

Traveled with family
Na
Stayed 2 nights in Jan 2023

10/10 Excellent

Jeffrey, Petawawa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and beautiful rooms and beautiful grounds. The only downside is both a small pool area and very small beach but it's just the nature of this being a small hotel. Overall very nice hotel