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Crowne Plaza Phu Quoc Starbay by IHG

5.0 star property

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Photo gallery for Crowne Plaza Phu Quoc Starbay by IHG

Room, 2 Bedrooms (Seafront) | Premium bedding, memory foam beds, minibar, individually decorated
Children's play area - outdoor
Room, 1 Bedroom (Seafront) | View from room
Grand Suite, 1 Bedroom, Ocean View, Oceanfront | Premium bedding, memory foam beds, minibar, individually decorated
Food and drink

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Breakfast included
  • Gym
  • Room service

Explore the area

Map
KHU DU LICH BAI DAI, GANH DAU COMMUNE, Phu Quoc
  • Corona Casino
    ‪8 min drive‬
  • Shophouse Grand World
    ‪8 min drive‬
  • VinWonders Phu Quoc
    ‪8 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪59 min drive‬

Room options

View all photos for 1 Bedroom Villa

1 Bedroom Villa | Premium bedding, memory foam beds, minibar, individually decorated

1 Bedroom Villa

  • 1905 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, memory foam beds, minibar, individually decorated

Suite

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Seafront)

Room, 1 Bedroom (Seafront) | Premium bedding, memory foam beds, minibar, individually decorated

Room, 1 Bedroom (Seafront)

  • 2077 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Ocean View

Premium bedding, memory foam beds, minibar, individually decorated

1 King Standard Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Oceanfront

Premium bedding, memory foam beds, minibar, individually decorated

1 King Premium Oceanfront

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite

Premium bedding, memory foam beds, minibar, individually decorated

2 Bedroom Suite

  • 2153 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Premium Room

Premium bedding, memory foam beds, minibar, individually decorated

Premium Room

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Bedrooms (Seafront)

Premium bedding, memory foam beds, minibar, individually decorated

Room, 2 Bedrooms (Seafront)

  • 4424 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View, Oceanfront

Grand Suite, 1 Bedroom, Ocean View, Oceanfront | Premium bedding, memory foam beds, minibar, individually decorated

Grand Suite, 1 Bedroom, Ocean View, Oceanfront

  • 1464 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Ocean View

Premium bedding, memory foam beds, minibar, individually decorated

1 King Premium Ocean View

  • 549 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Bedroom, Oceanfront

Premium bedding, memory foam beds, minibar, individually decorated

Double Room, 1 Bedroom, Oceanfront

  • 1023 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

View from room

Standard Room, 1 King Bed, Accessible Bathtub

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium

Premium bedding, memory foam beds, minibar, individually decorated

2 Double Premium

  • 549 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard Ocean View

Premium bedding, memory foam beds, minibar, individually decorated

2 Double Standard Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Premium Ocean View

Premium bedding, memory foam beds, minibar, individually decorated

2 Double Premium Ocean View

  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, memory foam beds, minibar, individually decorated

Standard Room

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 King Premium

Premium bedding, memory foam beds, minibar, individually decorated

1 King Premium

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View, Oceanfront

Junior Suite, 1 King Bed, Ocean View, Oceanfront | Premium bedding, memory foam beds, minibar, individually decorated

Junior Suite, 1 King Bed, Ocean View, Oceanfront

  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Junior Suite

Premium bedding, memory foam beds, minibar, individually decorated

1 King Junior Suite

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium Oceanfront

2 Double Premium Oceanfront | Premium bedding, memory foam beds, minibar, individually decorated

2 Double Premium Oceanfront

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

InterContinental Phu Quoc Long Beach Resort by IHG

  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, (341)
The price is $242
per night
$274 total
includes taxes & fees
Mar 17 - Mar 18
InterContinental Phu Quoc Long Beach Resort by IHG

About this property

Crowne Plaza Phu Quoc Starbay by IHG

5-star Phu Quoc hotel close to Shophouse Grand World
Catch some rays on Crowne Plaza Phu Quoc Starbay by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Crowne Plaza Phu Quoc Starbay by IHG offers 308 air-conditioned accommodations with indoor private hot tubs and fireplaces. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Memory foam beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At Crowne Plaza Phu Quoc Starbay by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Complimentary uncovered self parking is available on site.

Crowne Plaza Phu Quoc Starbay by IHG is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast each morning.
Horizons - Onsite lobby lounge.
Amber Sands - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Amber Sands
  • Horizons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,478 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 66.48 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 66.48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay by IHG Hotel
Crowne Plaza Phu Quoc Starbay an IHG Hotel
Crowne Plaza Phu Quoc Starbay by IHG Phu Quoc
Crowne Plaza Phu Quoc Starbay by IHG Hotel Phu Quoc

Crowne Plaza Phu Quoc Starbay by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 147 reviews
Rating 8 - Good. 26 out of 147 reviews
Rating 6 - Okay. 13 out of 147 reviews
Rating 4 - Poor. 1 out of 147 reviews
Rating 2 - Terrible. 4 out of 147 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Quang

Stayed 2 nights in Sep 2024

10/10 Excellent

Shiv Subramanian, Petaling Jaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property combined with Fantastic Service. We thoroughly enjoyed our stay there. Facilities were good and only surpassed by the excellent service we received from their staff. Gladly return to this Hotel for another vacation, soon! !
Stayed 4 nights in Jul 2024

10/10 Excellent

Lee, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room and also the pool side.
Stayed 2 nights in Apr 2024

10/10 Excellent

Le

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel - but not 5 star quality
Wonderful hotel with amazing views. However the overall service is lacking that of an actually 5 star hotel. On our first night we went to have some dinner at 8:10 in the beach club as the sign said dinner was until 9:30 , we were then told food stopped at 8pm. We then went to the other restaurant- both have the exact same food menu with no variety between them. All ordering is done via QR code on the table - a lot of information is missing in terms of details on it. There are 2 drinks packages you can buy when you scan the QR code but it doesn’t provide any info to what is actually included. On our second night we had dinner at the beach club. My food came down 15 minutes before my parters & our drinks didn’t come until half way through the meal. The waiter also spilled water all over our table when pouring our glasses and didn’t bother to clean it up. The hotel has a shop onsite which the price is reasonable, however I don’t feel a mandatory service charge being added in the shop when buying water & snacks is needed ? €7 for 750ml of water when sitting out by the pool is also a complete rip off. The room was great but due to the poor service I don’t think I would return.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mavis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 3 nights in Dec 2023

10/10 Excellent

Alireza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and the hotel
Stayed 2 nights in Oct 2023

8/10 Good

mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

mie

Liked: Cleanliness, staff & service, property conditions & facilities
clean, safe, good service
Stayed 2 nights in Aug 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience from the start
Simply amazing real 5 star service. Wonder rooms and ambience throughout the hotel. Breakfast was also super special and everything just so fresh.
Stayed 4 nights in Jul 2023

10/10 Excellent

SI YONG

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are really kind and all brand new facilities.
Stayed 3 nights in Jul 2023

10/10 Excellent

Thanh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good. Excellent staffs. Beautiful ocean view and pool. However, the food was way over price and not even good.
Stayed 3 nights in Jun 2023

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good option if you like peace!
The hotel is sat on really nice grounds, right on a really nice, clean beach, the pool is fantastic. We stayed in the two-bed villa which was incredible and really spacious with two private pools, right on the beach. The staff were generally friendly and the chef had created a special vegetarian menu for us, which was really appreciated. The hotel only had one restaurant operational at any given time, this was a shame, given the size of the hotel and no other restaurants within walking distance. They should definitely have three or four restaurants with different themes/cuisines. Service was also quite slow if the food was not pre-booked. We were also charged USD 80/night for a camp bed which was too high. All in all a fantastic hotel, in the north of Phu Quoc (so near Vinwonders) but far from everything else so great for a quiet break with family.
Stayed 5 nights in Apr 2023

10/10 Excellent

Paul John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like new hotels, Crowne Plaza Phu Quoc is an excellent choice. All facilities and the beach are very clean. Enjoyed true hospitality from the Staff. Dining options are great and the breakfasts were fantastic. Enjoyed the lapping pool all to myself. Stayed for 3 nights. Nicely designed building and interiors.
Stayed 2 nights in Mar 2023

10/10 Excellent

byunghwa

Stayed 3 nights in Jan 2023

10/10 Excellent

agnes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new property with spacious rooms. Bathroom is super fantastic. Food was the best as we tried many places in the 2 weeks spent in Phu Quoc. Beach Front Restaurant has great atmosphere and the staff, specially Ms. LAN was very helpful and kind. Thank you!

10/10 Excellent

DUNG ANH

Stayed 3 nights in Jan 2023

10/10 Excellent

Steven

Stayed 4 nights in Dec 2022

4/10 Poor

Andy

Stayed 2 nights in Dec 2022

10/10 Excellent

hang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean. Will come back again in march

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2022

10/10 Excellent

SEON JUNG

Stayed 1 night in Oct 2022

8/10 Good

Tan Trung

Stayed 2 nights in Oct 2022