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The Clarendon Hotel and Spa

4.0 star property

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Photo gallery for The Clarendon Hotel and Spa

Exterior
View from property
Outdoor pool, cabanas (surcharge), sun loungers
Front of property - evening/night
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Breakfast included
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Saint Joseph's Hospital and Medical Center
    ‪11 min walk‬
  • Barrow Neurological Institute
    ‪17 min walk‬
  • Heard Museum
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room w/roll in shower

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room w/ Poolside View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Suite

2 Queen Suite | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

2 Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe 2 Queen Room w/ Poolside View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Balcony

FOUNDRE Phoenix

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1592)
The price is $322
per night
$385 total
includes taxes & fees
Mar 12 - Mar 13
FOUNDRE Phoenix

About this property

The Clarendon Hotel and Spa

4-star hotel in Encanto
An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to an outdoor pool, The Clarendon Hotel and Spa provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. This Phoenix hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

The Clarendon Hotel and Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Destination fee: USD 35.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 411 out of 1005 reviews
Rating 8 - Good. 190 out of 1005 reviews
Rating 6 - Okay. 162 out of 1005 reviews
Rating 4 - Poor. 112 out of 1005 reviews
Rating 2 - Terrible. 130 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Rethink Your Stay
Nice place but unfortunately: Hot water not working. Front desk shared that when too many people use the water, the hot water won’t work. She added that maintenance would we’d a few hours to fix the issue. I was then moved to a new room, unfortunately: The WiFi went down and so did the TV. The front desk comes up to fix the box behind the tv. Then, the key card doesn’t work to get back in the room. Had to go back and get another card to get into the new room. The new room also had issues with the hot water, at this point I stopped sharing concerns. Just not worth it.
Stayed 3 nights in Nov 2024

4/10 Poor

Jonathan

Disliked: Room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Ana, albuquerque

Traveled with partner
Liked: Staff & service, amenities
Music loud at 7am
Stayed 2 nights in Nov 2024

10/10 Excellent

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its out 3rd time staying here. Love the atmosphere, and super kind staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great customer service , staff was friendly and helpful. The hostess from the restaurant was a very sweet and friendly young girl.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service
The staff were fantastic. There was no microwave available to heat food. The restaurant was not always accessible at various times. The microwave is very important to those who have certain diets. We had small issues with our room but it was corrected as soon as possible. We will definitely return again each year.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, room was a bit stuffy but overall nice. The washrooms were a little frightening, stained and cracked bathtub and very small. Bed was super comfortable.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were extremely courteous, helpful and pleasant. Restaurant was absolutely delicious. Was a bit disappointed with the room: cute decor but felt empty and dingy, bedframe low to the floor. Upgraded to a smoking room. The decor was a little better, but the cleanliness and general condition of the room was mediocre at best.
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was perhaps the worst hotel I've had in my life. My first room was dark and uncomfortable. The air conditioning was loud from a ceiling-mounted unit for which the remote did not work. I found a power-off switch. It was still cold and there was no heat available at all. The TV did not work. Might have been unplugged, but I could not figure out how to do that. There was no refrigerator. I got a new room the second night, and it was only a little better. The AC made it very cold, could not be adjusted by the remote, so I turned it off with the power switch on the ceiling. No heater there either. The bathrooms in both rooms were dark; no lights on sink or mirror. First room the tub was filthy and old; second room had better tub and fixtures. Neither room had a dresser with clothing drawers. Fridge in second room had broken switched and kept nothing cool. Staff was nice in getting me the second room. I did not complain about the second room. The advert on dining was not clear, but I was expecting a breakfast, whether included or at cost. No breakfast at all. There is a restaurant attached to the main lobby, but the hotel staff said they were not part of the hotel. Not opened in the morning. I got one take-out dinner at that restaurant that was acceptable. The neighborhood was terrible and perhaps scary to some people. There were people pushing shopping carts filled with living materials. No retail shops or food in the area. Public transit far off.
Stayed 4 nights in Nov 2024

8/10 Good

Willie

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Great bed - snafu the final morning
Great stay! Comfortable, plenty of room and no neighbor noise. Last morning however there was no hot water. Only option we were given was to shower in another room. With an hour before checkout and being half packed we would have appreciated more time not another inconvenience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Amenities
Fabulous place to stay and eat and just hang out by the pool!
Stayed 3 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Kim

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing and the atmosphere and vibe was right, but the room needs some cosmetic and maintenance up keep. For a king suite I expect a more unkept room.
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Phoenix

Stayed 1 night in Oct 2024

6/10 Okay

Raymond

Stayed 3 nights in Oct 2024

2/10 Terrible

Amber

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Close this hotel!!!
We were moved to one room to the next we were in a Dump! Homeless down the street!
Stayed 1 night in Nov 2024

4/10 Poor

Victoria

Business traveler
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room had a lot of little details that made the price not worth the stay.
Stayed 1 night in Nov 2024