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Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Laundry
Exterior
Vending machine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
$84
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • The Van Buren
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪12 min walk‬
  • Chase Field
    ‪17 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for One King Bed, Non-Smoking Accessible, Walking Shower

Desk, laptop workspace, iron/ironing board, free WiFi

One King Bed, Non-Smoking Accessible, Walking Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed Non-Smoking

Shower, hair dryer, towels, soap

1 Queen Bed Non-Smoking

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Bed Non-Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

One King Bed Non-Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Non-Smoking Accessible Walk-In Shower

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Non-Smoking Accessible Walk-In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Downtown Phoenix Hotel

Hotel in Downtown Phoenix
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and hair dryers. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Downtown Phoenix Hotel features a vending machine, a garden, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers express check-out and a front-desk safe. Onsite self parking is complimentary.

Downtown Phoenix Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Reviews

Downtown Phoenix Hotel Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 369 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

Reviews

10/10 Excellent

Shanayd

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with group

Great stay in downtown

Great location in downtown, easy parking and good sized rooms . Really warm welcome. Thanks .
Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Faith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior was awesome, the area wasnt too bad but the Van Buren and Crescent Ballroom nearby + the weekend of Fan Fusion had people running around all night.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the one common concern and stressful is the lack of miss calulated parking for 20 cars with 40 rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

alicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good for the price
Stayed 2 nights in Jun 2025

2/10 Terrible

Thomas

Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So pleasantly surprised for this price and location. Clean, comfy, and kitch. Other hotels spend and charge big bucks to create the the fun retro vibe this “hole-in-the-wall” gem comes by naturally. Will definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Stayed 1 night in Jun 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bathroom door does not close. Much noise in the neighborhood. No screen when you open the bathroom window. Otherwise very convenient to the music venues.
Stayed 1 night in Jun 2025

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff upgraded our reservation because we had stayed once before. Very nice people who run this place.
Stayed 1 night in May 2025

10/10 Excellent

Josias

Stayed 1 night in Feb 2025

10/10 Excellent

Cee, Virginia Beach

Liked: Cleanliness, amenities, property conditions & facilities
Location is good. Near McDo and light rail stops. Front desk staff is accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience here! Check in was super easy and everyone was SO nice! My housekeeper was super quick, as she would stop in when I was in the room. She made sure everything was stocked and even found some decaf coffee for me, when I mentioned I couldn’t do caffeine. The parking lot is small, yet I found a perfect spot near my room each night without issue. There is a little construction noise from across the street right now, but it was not a huge deal and never went on too early or too late. I found everything I needed was very close by and even walked to a restaurant about two blocks away. It is a bit outdated, but the cleanliness and friendliness of everyone matters more to me. The bathroom/shower was completely new and all my linens smelled freshly laundered. Honestly one of the cleanest places I’ve stayed at in recent years. My room also came with a brand new fridge and microwave, they still had the sterile tape on parts. They were super cute and retro looking. I would come here again, without a doubt. Oh, and the parking is FREE.
Stayed 3 nights in May 2025

8/10 Good

Eldon

Liked: Staff & service
Good room to walk from a venue and spend the night.
Stayed 1 night in May 2025

8/10 Good

Edith

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
More of a motel than a hotel, but clean, recently renovated and painted with a comfy bed.
Stayed 3 nights in May 2025

8/10 Good

Camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vic was outstanding, great customer service. I would stay here again! :)
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed older motel. Well kept, friendly and helpful staff. A real effort made and achieved on the property and service. Great option for a stay in Phoenix.
Stayed 1 night in May 2025

8/10 Good

Kory

Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a cute and nice place to stay. Very convenient. Across the street from the Van Buren. Also, staff was very nice.
Stayed 1 night in May 2025

4/10 Poor

Mhaily

Liked: Staff & service
Disliked: Cleanliness
The hotel is conveniently located and the employees were friendly. Unfortunately, cleanliness wasn't to standard.
Stayed 1 night in May 2025

10/10 Excellent

monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025