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SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Welcome to Springhill Suites, featuring a modern architectural design with an arched entrance and beautifully landscaped surroundings.
Two queen-sized beds with white bedding, nightstands, and a flat-screen TV.
Experience the modern design of Springhill Suites, featuring a spacious pool area with comfortable seating and a flat roof.
Welcome to our reception area, featuring a sleek reception desk with a large mirror above, surrounded by a vibrant teal wall with abstract patterns.
Welcome to our lobby, where guests can relax and unwind in a functional and welcoming space.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly

Explore the area

Map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min walk‬
  • Grand Canyon University
    ‪8 min drive‬
  • Biltmore Fashion Park
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

7.2 out of 10
Good
(5 reviews)
  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(45 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(42 reviews)
  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites Phoenix North

Hotel in North Mountain
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, SpringHill Suites Phoenix North provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

SpringHill Suites Phoenix North is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (31 inches high)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Suzannah

Stayed 1 night in Apr 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room (wish it was closer to the elevator) that was nice and clean. The biggest issue was that the overhead light and fan was operated by remote and people in other rooms could control ours, resulting in our light being turned on repeatedly in the middle of the night. We could turn it off but it was super annoying. Other than that, it was a good stay. Being right next to the highway, it was very loud out by the pool but nothing to be done about that.
Stayed 1 night in Apr 2025

10/10 Excellent

Myron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Always excellent.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
UPGRADE YOUR KEY SYSTEM!!
Stayed 1 night in Mar 2025

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Anna may

Stayed 2 nights in Mar 2025

10/10 Excellent

Nixie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give that man a raise

Trey was absolutely amazing. He was so kind abs helped us in anyway he could. He walked us up to our room to make sure it was clean for us and was genuinely so kind to talk to.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Krystine

Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
To be honest, we just got here so I can’t really answer these questions. We arrived after dark and cannot see the outside very well. Everything inside seems fine.
Stayed 1 night in Mar 2025

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here. Rug in room was filthy. No toilet paper, despite numerous requests for more. Keys to rooms didn’t work for any guests. The treadmills in the fitness center didn’t work, it smelled like smoke. Milk had gone bad for free breakfast; one day there was no food. Also no cable on the TV. Requests for any housekeeping, including toilet paper, also were ignored.
Stayed 3 nights in Mar 2025

8/10 Good

Dessence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If possible, more complimentary breakfast options; very slim pickings. However, nice peaceful stay, close by many locations.
Stayed 4 nights in Mar 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served my purpose well!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, but we did notice the amenities were under maintenance. The morning staff were very friendly, but the location wasn’t the greatest. Lots of homeless people around. For the price, I wish I would have something a little better.
Stayed 1 night in Mar 2025

4/10 Poor

Alison

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Common areas were really dirty and there was random construction and doors with “do not enter” around the hotel. Seemed sketchy. The room was average but not as clean as I would have liked.
Stayed 1 night in Mar 2025

8/10 Good

Deborah, Edgewood

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just in town for the weekend. Conveniently located midway between the venues we were attending. Staff friendly, exercise room clean and machines working. Breakfast usual.
Stayed 4 nights in Feb 2025

10/10 Excellent

Luz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, lots of parking.
Stayed 3 nights in Feb 2025

8/10 Good

Illia

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Good property. Front desk staff excellent. Kitchen staff slow to replenish breakfast items. Adjacent to very busy freeway so noisy.
Stayed 14 nights in Feb 2025

8/10 Good

Nancy, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is clean, adequately maintained. Staff very friendly and helpful with booking issues. Breakfast had no juice but there was enough food. Handicapped shower with tub was fitted well with grab bars and bench. We were surprised at the cost of the room but learned that it is high season for sports finals for soccor, baseball and others.
Stayed 4 nights in Feb 2025

2/10 Terrible

Tracy

Stayed 4 nights in Feb 2025

10/10 Excellent

LeNiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanna

Liked: Cleanliness
Stayed 1 night in Feb 2025