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Comfort Inn & Suites Surprise Near Sun City West

3.5 star property

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Photo gallery for Comfort Inn & Suites Surprise Near Sun City West

Exterior
Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
BBQ/picnic area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
16741 N Greasewood St, Surprise, AZ, 85374
  • Surprise Stadium
    ‪6 min drive‬
  • Peoria Sports Complex
    ‪10 min drive‬
  • Luke Air Force Base
    ‪14 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Accessible, Non-Smoking

Standard Room, 1 King Bed, Roll-in Shower, Accessible, Non-Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower, Accessible, Non-Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Roll-in Shower, Accessible, Non Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Roll-in Shower, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sitting Area with Sofa, Non-Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Sitting Area with Sofa, Non-Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Bed Room with King Bed, Living Room, Non-Smoking

Superior Suite, Bed Room with King Bed, Living Room, Non-Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Superior Suite, Bed Room with King Bed, Living Room, Non-Smoking

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, 2 TV's, Sitting area with Sofa, Non-Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, 2 TV's, Sitting area with Sofa, Non-Smoking

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Surprise Near Sun City West

3.5-star hotel in Surprise Original Townsite
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Comfort Inn & Suites Surprise Near Sun City West offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites Surprise Near Sun City West features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This Surprise hotel also offers a terrace, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in August 2020.

Comfort Inn & Suites Surprise Near Sun City West is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Inn Sun Cities
Quality Inn Sun Cities Surprise
Quality Sun Cities
Quality Sun Cities Surprise
Quality Inn Surprise
Surprise Quality Inn
Quality Inn Surprise Sun City West
Quality Inn Sun City West
Quality Surprise Sun City West
Quality Sun City West
Quality Inn Suites of the Sun Cities

Comfort Inn & Suites Surprise Near Sun City West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clen rooms and friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Marlon, ORACLE

Liked: Cleanliness, property conditions & facilities
A nice, clean hotel. The free breakfast was better than most similar hotels my wife and I have stayed in. We would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so kind and efficient. I was very comfortable there. Bed was great!
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

Wade

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Dec 2024

8/10 Good

Linda

Stayed 1 night in Nov 2024

10/10 Excellent

jorge

Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathon

Stayed 1 night in Nov 2024

2/10 Terrible

Blane, Santa Rosa

Stayed 5 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room
Everything was nice. We enjoyed our stay. Our breakfast was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the price. The front desk staff is friendly and efficient. When my TV didn't work, the receptionist was able to reset it (instead of calling an engineer). When there was no salt at the breakfast area, the front desk staff took care of it (apparently the breakfast attendant was new). It appears that the front desk personnel are good troubleshooters with multiple duties. One day it took until about 5:00 to clean the room. I was told they had cut staff, so when they are almost full, the 2 staff members run behind, but they get it done. The area is close to stores, restaurants, gas, etc. Nothing major to complain about and I would stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property as expected, staff was friendly
Stayed 1 night in Nov 2024

8/10 Good

Emilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay quiet the only thing that would be nice is to remodel update
Stayed 1 night in Nov 2024

8/10 Good

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise level from the hallway and breakfast nook was distracting even through the door, and the floor above allowed loud footsteps through the room ceiling. Bathroom and beds were well maintained and clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Average in all ways
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There survey was excellent
Stayed 1 night in Nov 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls were very thin, could hear the tv from the adjoining room and could hear the people talking.
Stayed 1 night in Nov 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 nights in Surprise. Decent place to stay, about what I expected.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness
Nice place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was so friendly the room was spacious could not hear noise
Stayed 4 nights in Nov 2024

4/10 Poor

Samantha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paper thin walls & dirty rooms. Would not stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No surprises in Surprise.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good hot breakfast options. Comfortable bed and pillow.
Stayed 2 nights in Nov 2024

6/10 Okay

Craig

Disliked: Cleanliness
Property is tired looking in need of a complete refreshing on the inside.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024