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Comfort Inn & Suites Surprise Near Sun City West

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Surprise Near Sun City West

Exterior
Indoor pool
Standard Room, 1 King Bed, Non Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Superior Suite, Bed Room with King Bed, Living Room, Non-Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
16741 N Greasewood St, Surprise, AZ, 85374
  • Centennial Friendship Park
    2 min walk
  • Banner Del E Webb Medical Center
    6 min drive
  • Surprise Stadium
    6 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    40 min drive

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Accessible, Non-Smoking

Standard Room, 1 King Bed, Roll-in Shower, Accessible, Non-Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower, Accessible, Non-Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Roll-in Shower, Accessible, Non Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Roll-in Shower, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sitting Area with Sofa, Non-Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Sitting Area with Sofa, Non-Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Bed Room with King Bed, Living Room, Non-Smoking

Superior Suite, Bed Room with King Bed, Living Room, Non-Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Superior Suite, Bed Room with King Bed, Living Room, Non-Smoking

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, Bed Room with 1 King Bed, 2 TV's, Living Room with Sofa, Non-Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Premium Suite, Bed Room with 1 King Bed, 2 TV's, Living Room with Sofa, Non-Smoking

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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Room

Windmill Suites Surprise, Ascend Hotel Collection

Pool
Hot Tub
Breakfast included
Pet friendly
4.3 out of 5, Excellent, (1003)
The price is $111
per night
$127 total
includes taxes & fees
Dec 8 - Dec 9
Windmill Suites Surprise, Ascend Hotel Collection

About this property

Comfort Inn & Suites Surprise Near Sun City West

3.5-star hotel in Surprise Original Townsite
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Comfort Inn & Suites Surprise Near Sun City West offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites Surprise Near Sun City West features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This Surprise hotel also offers a terrace, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in August 2020.

Comfort Inn & Suites Surprise Near Sun City West is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Inn Sun Cities
Quality Inn Sun Cities Surprise
Quality Sun Cities
Quality Sun Cities Surprise
Quality Inn Surprise
Surprise Quality Inn
Quality Inn Surprise Sun City West
Quality Inn Sun City West
Quality Surprise Sun City West
Quality Sun City West
Quality Inn Suites of the Sun Cities

Comfort Inn & Suites Surprise Near Sun City West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 467 out of 1009 reviews" "
Rating 8 - Good. 361 out of 1009 reviews" "
Rating 6 - Okay. 104 out of 1009 reviews" "
Rating 4 - Poor. 40 out of 1009 reviews" "
Rating 2 - Terrible. 37 out of 1009 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Traveled with partner
Liked: Staff & service
Average, but had a lot of flying bigs even on the 3rd floor
Stayed 3 nights in Aug 2024

8/10 Good

Trinh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff We were greeted by Kevin on arrival. Kevin was excellent, made us feel welcome. The kitchen staff was attentive. Breakfast is standard. 4 stars were for the dated decor of the inn.
Stayed 2 nights in Aug 2024

10/10 Excellent

TyCora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Our stay was amazing clean quiet and good breakfast. I happy i found this location in such short notice and was satisfied. Thank you
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable clean bed was comfortable Would recommend Comfort inn and would stay there again
Stayed 6 nights in Aug 2024

10/10 Excellent

TyCora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and pleasant thank you
Stayed 1 night in Aug 2024

10/10 Excellent

ADAN, PHOENIX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, amenities
stayed multiple times here great hotel and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Great value!
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Curtis

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 4 nights in Jul 2024

2/10 Terrible

Dawn

Traveled with pets, Traveled with family
So I booked this property after an internet search brought it up under pet friendly. When I arrived I was informed that the property was not pet friendly. NO pets. I advised the girl I would need to cancel my reservation. She never asked me for name or reservation number, nothing. I was marked as a no show and charged for 2 nights. When I called and spoke to the mgr, he said that the girl had been with them 18 years and he never had issues with her. His words were I was just a customer who was trying to get a refund. He said to go ahead and write a bad review as I was just one of those customers who just wanted to get my money back. He was rude and showed no sign of knowing how to negotiate. Lesson learned. The customer service at this location is non existent. We went down the street and got an awesome room and were treated with respect. Worse manager ever.
Stayed 2 nights in Jun 2024

6/10 Okay

Ray

Liked: Cleanliness
Disliked: Property conditions & facilities
Remodeling of hallways and adjacent rooms to ours. Noise. Not advised by Expedia or hotel at time of reservation. Plenty of other choices available with summer temps in the 100s in Sun City West.
Stayed 1 night in Jul 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
upgrades
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great location, pool was nice indoor, staff friendly loved it we will be back for another staycation
Stayed 1 night in Jul 2024

10/10 Excellent

Maria E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk help ! Housekeepers friendly and efficient. Beds were comfortable. Elevator felt a bit shakey and could have been cleaner.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th of July stay
It was a great room on the first floor. Right near the side door. We watched fireworks from the parking lot
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, amenities
Ok for the price! Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very nice and safe place.
Stayed 1 night in Jun 2024

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service
The breakfast was just pastries and cold sandwiches you heat up. Not really a nice breakfast. And the pool was old and falling apart/dirty. Rooms are nice. not worth how expensive it was for one night. We were also supposed to get a room with a view and it faced the parking lot.

8/10 Good

Kelly

I’ve stayed here before so it was an easy decision to stay again. Room was clean, bed and pillows comfortable. The bathroom was spacious with a nice walk-in shower. It would have been nice if the shower had a built in shelf where you could keep your toiletries but it did have shampoo and conditioner dispensers in the shower. Staff is very friendly and welcoming. Location is convenient, one block off Bell, many options for food and shopping nearby. Plenty of free parking, free wifi. Lots of construction workers stayed here during my visit. I only had the breakfast once, standard breakfast fare (scrambled eggs, potatoes, sausage, bacon, etc.), the coffee is good (not so much in the room, I brought my own coffee maker). I didn’t see a lot of homeless wandering around which made me feel safer as a solo traveler. Overall I would recommend staying here, would not hesitate to book here again.
Stayed 6 nights in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Lynnlee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 6 nights in Jun 2024