The Hotel Serene Glendale Peoria, Surestay Collection by BW

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Reception
Outdoor pool, sun loungers
Front of property
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Arrowhead Towne Center
    3 min walk
  • Arizona Broadway Theatre
    13 min walk
  • Peoria Sports Complex
    17 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    37 min drive

Room options

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

3-star Glendale hotel close to Peoria Sports Complex
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and laundry facilities. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and a vending machine are onsite.
The Hotel Serene Glendale Peoria, Surestay Collection by BW offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast on weekdays. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in January 2022.

The Hotel Serene Glendale Peoria, Surestay Collection by BW is a smoke-free property.

A complimentary full breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 781 reviews" "
Rating 8 - Good. 182 out of 781 reviews" "
Rating 6 - Okay. 110 out of 781 reviews" "
Rating 4 - Poor. 82 out of 781 reviews" "
Rating 2 - Terrible. 77 out of 781 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Athanasios

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the $
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Traveled with family
Liked: Amenities
Clean
Stayed 1 night in Jun 2024

10/10 Excellent

Bertha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely like the area I would rent there again in the future
Stayed 4 nights in Aug 2024

10/10 Excellent

shanice

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top tier The property was very well taking care of Pool very clean Quite safe clean 10 out of 10 highly recommend I will be returning
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a little dated but clean and safe. Comfortable bed with decent pillows. The air conditioning works perfectly. I enjoyed a continuous 60⁰ the whole time. Very nice when its over 110⁰ outside. Would be happy to visit in the future. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay thank u
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The room was dirty, and I'm disrepair. The bed made a loud metal noise ever time we moved. Get on and off the bed was even worse. Booked two nights, checked out after only staying one night.
Stayed 2 nights in Aug 2024

6/10 Okay

Cesar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shauna, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Room was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Lissette

Stayed 5 nights in Jul 2024

6/10 Okay

Lissette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

John, Las Cruces

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Aaron

Stayed 2 nights in Jul 2024

8/10 Good

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities
Under construction so it is likely to improve. They cqn help that asan Fran doesnt deal with its unsafe and dirty streets downtown
Stayed 2 nights in May 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful... wake up fully rested and ready for my mext work day
Stayed 3 nights in Jul 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2024

10/10 Excellent

jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024