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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Outdoor pool
Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets
Gift shop
Lobby
Porch

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪11 min walk‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillowtop beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Premier Inns Metro Center

Hotel in North Mountain
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and laundry facilities. Onsite self parking is complimentary.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

5.8
Rating 10 - Excellent. 436 out of 1427 reviews
Rating 8 - Good. 163 out of 1427 reviews
Rating 6 - Okay. 163 out of 1427 reviews
Rating 4 - Poor. 152 out of 1427 reviews
Rating 2 - Terrible. 513 out of 1427 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Quentin

Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Buyer beware

The photos absolutely did not match the room - which was completely bare except for the beds and a broken dresser. The carpet was disgusting and ancient and the bathroom was not clean.
Stayed 3 nights in Jan 2025

4/10 Poor

Shanell

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Office people is rude unhelpful other then the black guy that works there an use to stay there 10yrs ago...
Stayed 1 night in Jan 2025

8/10 Good

Quentin

Stayed 3 nights in Jan 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Kimberly

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty raw... but decent for the price..no wifi u have to pay..friendly staff, but most of all the best upgrade premier made was change management!!! Hes friendly, nice and approachable...premier is in its stage of remodeling...it is looking good the most part.. food nearby and shopping as well... alot of homeless but thats everywhere..they are nice and helpful..just need a handup..look w a caring heart not w a snobby one... god forbid u dont EVER end up there... all in all premier is a good place for 1 or 👪 families...again staff is great and understanding the gentleman that works evenings and some mornings is the bomb!! So tip if u can he is VERY helpful....
Stayed 1 night in Jan 2025

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sketchy as Hell Dump

A total dive. Gross. Filthy place, run down and sketchy as hell. Had to wait at a bullet proof window for 30 mins before anyone showed up to check in. Don’t stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristen

?
Stayed 1 night in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little it difficult to reach do to road construction but the hotel was fine and staff friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Quentin

Stayed 3 nights in Jan 2025

10/10 Excellent

Shauntice

Liked: Cleanliness, staff & service, property conditions & facilities
Tt
Stayed 1 night in Dec 2024

2/10 Terrible

Marissa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Jan 2025

2/10 Terrible

Catherine

Stayed 1 night in Jan 2025

2/10 Terrible

Clanard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had roaches

Room 1048 had roaches there no trash can in the room. The walls were chipped with paint.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, property conditions & facilities
Rude workers
Stayed 1 night in Jan 2025

2/10 Terrible

Javier

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Quentin

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

6/10 Okay

Leroy

Stayed 1 night in Jan 2025

8/10 Good

Quentin

Stayed 3 nights in Dec 2024