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Aparthotel

Metro Phoenix All Inclusive Living

3.5 star property

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Photo gallery for Metro Phoenix All Inclusive Living

Exterior
Superior Studio Suite | Private kitchen | Full-size fridge, microwave, oven, stovetop
Deluxe Studio Suite | Exterior detail
1 bedroom, individually decorated, individually furnished, desk
Full-size fridge, microwave, oven, stovetop

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Barbecue grill

Explore the area

Map
Phoenix, AZ
  • Castles N' Coasters
    ‪1 min drive‬
  • Metrocenter
    ‪2 min drive‬
  • Grand Canyon University
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Comfort Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Comfort Studio Suite

  • 499 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

1 bedroom, individually decorated, individually furnished, desk

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Deluxe Studio Suite

  • 500 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Superior Studio Suite

  • 499 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Basic Studio Suite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Apartment

Flat-screen TV

Premium Apartment

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

1 bedroom, individually decorated, individually furnished, desk

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment

1 bedroom, individually decorated, individually furnished, desk

Premium Apartment

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Studio Suite

1 bedroom, individually decorated, individually furnished, desk

City Studio Suite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Metro Phoenix All Inclusive Living

3.5-star aparthotel in North Mountain
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills. Each apartment boasts a private pool and offers free WiFi and a dining area. Guests can appreciate conveniences like a sitting area and a refrigerator, and other amenities include a private yard and a flat-screen TV.
Metro Phoenix All Inclusive Living offers 168 air-conditioned accommodations with private pools and irons/ironing boards. These individually decorated and furnished accommodations have separate dining areas and include desks. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include separate bathtubs and showers.

This Phoenix aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the aparthotel include an outdoor pool.
Metro Phoenix All Inclusive Living features an outdoor pool, barbecue grills, and a garden. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

Metro Phoenix All Inclusive Living is a smoke-free property.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch flat-screen TV

Outdoor areas

  • Barbecue grill
  • Firepit
  • Garden
  • Yard

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 30 lbs per pet)
  • Fee: USD 5 per accommodation per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 50 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 168 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 5 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Metro PHX Apartments
Metro Phoenix Inclusive Living
Metro Phoenix All Inclusive Living Phoenix
Metro Phoenix All Inclusive Living Aparthotel
Metro Phoenix All Inclusive Living Aparthotel Phoenix

Metro Phoenix All Inclusive Living Reviews

Reviews

6.6
Rating 10 - Excellent. 1057 out of 2492 reviews
Rating 8 - Good. 262 out of 2492 reviews
Rating 6 - Okay. 193 out of 2492 reviews
Rating 4 - Poor. 250 out of 2492 reviews
Rating 2 - Terrible. 730 out of 2492 reviews

6.6/10

Cleanliness

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvester

Traveled with family
Liked: Cleanliness, room comfort

Enjoyable 1

We love the facility quite and to access
Stayed 1 night in Mar 2025

2/10 Terrible

Gitty

Business traveler
Disliked: Cleanliness, property conditions & facilities
Bad customer service , pest control needs to be addressed. Amenities were given poorly such as bedding towels and soaps . Room had a terrible strong unclean smell . Upon arrival i called for more bedding like pillows and quilts, was never addressed. . Towels were prepared poorly not enough
Stayed 2 nights in Mar 2025

8/10 Good

Sean

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Keithon

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property was the most cleanest place I have ever seen. Dirty sheets, roaches on the wall, dead roaches on the corner of the kitchen, the entire place smelled of smoke, the bed itself was disguising big blood stains on the bed I have pictures of the entire stay. I had to not only purchase cleaning products but the staff provided some equipment after 2half hours of request for me to clean the entire place from top to bottom I’m requesting my money back the property itself advise I had to speak with Expedia because I book thru them
Stayed 1 night in Mar 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Robert

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
THE MANAGEMENT COMPANY AND THE FACILITIES MANAGERS HAVE MAJOR PROBLEMS. THEY INSISTED ON US TAKING A SECOND FLOOR APARTMENT RENTAL WHEN I CAN'T DO STAIRS, I AM MEDICALLY RETIRED MILITARY...SO THEY AFTER ARGUMENTS, MOVED ME TO A FIRST FLOOR ROOM THAT WAS FULL OF MOLD AND COCKROACHES, HAD NOT BEEN CLEANED AND DIRTY DISHES IN THE DISH WASHER, WITH BUGS AND COCKROACHES, HOW GROSS! WE LEFT THE FACILITY AND FOUND A RED ROOF INN AT I-17 AND INDIAN SCHOOL ROAD FOR THE 4 OF US AT 1AM. THEY GAVE ME A MILITARY DISCOUNT AND A FIRST FLOOR ROOM THAT WAS IMMACULATE. I STAYED THERE FOR FIVE DAYS. THE PEOPLE AT METRO HAVE SERIOUS PROBLEMS WITH THE STAFF AND THE MANAGEMENT. THEY EVEN LIED TO US ABOUT ELEVATORS ON THE PROPERTY, NOT ONE! NEVER GIVE THEM MONEY, THEY TOOK FOREVER TO GIVE IT BACK. THIS IS NOT SLANDER, FACT! THEY DO NOT DESERVE YOUR BUSINESS. THEY WOULD NOT HAVE STAYED THERE, THAT IS FOR CERTAIN!
Stayed 3 nights in Mar 2025

4/10 Poor

Truman

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Celia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no deadbolt/secure lock, half was ripped off. There was what looked like blood drip in the very old dirty locking tub. Very very poor quality mattress- felt like sleeping on a trampoline. Hair in the bed and in towels. 4 people registered to stay and only 3 pillows and two very cheap thin blankets. Many surfaces stained dirty. The light came on automatically in the night about every hour waking us up throughout the night.
Stayed 1 night in Mar 2025

2/10 Terrible

Anastasia

Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived it was 5:20pm. Anything after 5pm requires you to call to receive an access code to your unit. There are no staff available after that time. As I looked around there were broken windows to units, people shooting up and passed out in their cars, people walking around half naked and police and ambulance on scene escorting out a confirmed over dose. The photos do not match anything on the property and since it’s not managed after hours or gated in, so many random people use it as a hang out spot. When I called the property owner she said there was nothing she could do, that’s when I explained I was not staying under those conditions. She explained I had to pay for at least the one night since they had no one to replace me to cover the loss in revenue. At that point I didn’t care about them taking the money for one night. It is not a place for kids and I do not recommend this property at all.
Stayed 5 nights in Mar 2025

8/10 Good

Jonna

Traveled with family
Liked: Cleanliness, amenities
Good for a quick stop with a need for more than 1 bedroom
Stayed 1 night in Mar 2025

2/10 Terrible

Andre

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were a great size and clean. Front desk is awesome and helpful, and if it's after hours the number you need to call answers right away and can help with any issues
Stayed 1 night in Mar 2025

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Thjs property has sex trafficking and roaches. Unsafe for a family
Stayed 7 nights in Mar 2025

6/10 Okay

Aida

Traveled with family
Liked: Room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities
I walked in the room and walked right out. Horrible smell. I will get a full refund
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Christina

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and roomy. Front desk was extremely nice and if you have any issues when office is closed you can text the back office who are super helpful and always pleasant to speak to . It's definitely worth the price, it's a,little high on the weekends but a steal during the week. It's totally worth what you'd pay compared to other places in the same range .
Stayed 1 night in Feb 2025

2/10 Terrible

Marylou

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Homeless walking around the property asking for money. Security and staff were to busy socializing to care. This place is awful.
Stayed 4 nights in Feb 2025

2/10 Terrible

Julisa

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The Metro Phoenix Apartments complex is in an appalling state, with filth and neglect evident in every corner. The unit was riddled with roaches, crawling out of cracks and infesting kitchens and bathrooms, making it nearly impossible to have a comfortable stay. Despite constant complaints, management remains utterly incompetent—ignoring maintenance requests, dismissing concerns, and failing to address the overwhelming pest problem.
Stayed 3 nights in Mar 2025

2/10 Terrible

Lusha

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

John

Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Natsumi

Traveled with family
The room was a little poorer than expected. The lights kept randomly turning on in the middle of the night, the restroom had poor lighting that made it awkward to shower.
Stayed 1 night in Mar 2025