See all properties

JW Marriott Phoenix Desert Ridge Resort & Spa

5.0 star property

Choose dates to view prices

Photo gallery for JW Marriott Phoenix Desert Ridge Resort & Spa

5 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Property amenity
Lobby
Serves lunch and dinner
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
5350 E Marriott Dr, Phoenix, AZ, 85054
  • Desert Ridge Marketplace
    ‪5 min walk‬
  • Musical Instrument Museum
    ‪2 min drive‬
  • Mayo Clinic Hospital
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View (Hearing Accessible)

  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mountain View)

Mountain view

Club Room, 1 King Bed, Non Smoking (Mountain View)

  • 448 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (Corner)

63-inch Smart TV with satellite channels, TV, video-game console

Suite, 1 Bedroom, Non Smoking, Balcony (Corner)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

  • 448 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 896 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mountain View)

Mountain view

Room, 1 King Bed, Non Smoking, Balcony (Mountain View)

  • 448 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Resort View)

Resort view

Room, 1 King Bed, Non Smoking, Resort View (Resort View)

8.0 out of 10
Very good
(9 reviews)
  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Pool View)

63-inch Smart TV with satellite channels, TV, video-game console

Suite, 1 Bedroom, Non Smoking (Pool View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mountain View)

Room, 2 Queen Beds, Non Smoking, Balcony (Mountain View) | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Mountain View)

  • 448 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

63-inch Smart TV with satellite channels, TV, video-game console

Suite, 1 Bedroom, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 896 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Resort View)

Resort view

Room, 2 Queen Beds, Non Smoking, Resort View (Resort View)

9.6 out of 10
Exceptional
(5 reviews)
  • 448 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Pool View)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Pool View)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio (Resort View)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Patio (Resort View)

  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Pool View)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Pool View)

9.6 out of 10
Exceptional
(5 reviews)
  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Patio (Resort View)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Patio (Resort View)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Mountain View)

Mountain view

Club Room, 2 Queen Beds, Non Smoking (Mountain View)

8.0 out of 10
Very good
(1 review)
  • 448 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 63-inch Smart TV with satellite channels, TV, video-game console

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

7 outdoor pools, cabanas (surcharge), pool umbrellas

Arizona Biltmore, LXR Hotels & Resorts

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1025)
$337 nightly
The price is $337 total
includes taxes & fees
Arizona Biltmore, LXR Hotels & Resorts

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

5-star resort in Desert Ridge
Along with 6 restaurants, this smoke-free resort has 5 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include a golf course, a 24-hour fitness center, and a bar/lounge. Housekeeping is available on request.
JW Marriott Phoenix Desert Ridge Resort & Spa offers 950 air-conditioned accommodations with video-game consoles and safes. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 63-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

JW Marriott Phoenix Desert Ridge Resort & Spa features a full-service spa, a golf course, and 5 outdoor swimming pools. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 29 meeting rooms. This luxury resort also offers a children's pool, a hot tub, and a 24-hour fitness center. Parking is available onsite for a surcharge.

JW Marriott Phoenix Desert Ridge Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Tia Carmen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Twenty6 - This cocktail bar specializes in American cuisine and serves lunch and dinner. Open daily.
MERITAGE -an urban tavern - This brewpub specializes in American cuisine and serves lunch and dinner. Open daily.
Revive Spa Bistro - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Kembara - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 36 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kembara
  • MERITAGE -an urban tavern
  • Revive Spa Bistro
  • Tia Carmen
  • Twenty6

Things to do

  • 24-hour gym
  • 36-hole golf course
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Lazy river
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 29 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 63-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
JW Desert Ridge Marriott
JW Marriott Desert Ridge
JW Marriott Desert Ridge Phoenix
JW Marriott Desert Ridge Resort
JW Marriott Desert Ridge Resort Phoenix
JW Marriott Ridge Resort
Marriott JW Desert Ridge
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
JW Marriott Phoenix Desert Ridge Resort
JW Marriott Phoenix Desert Ridge
JW Marriott Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort Spa
JW riott Phoenix sert Ridge
JW Marriott Phoenix Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort & Spa Resort
JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

JW Marriott Phoenix Desert Ridge Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1013 reviews
Rating 8 - Good. 186 out of 1013 reviews
Rating 6 - Okay. 72 out of 1013 reviews
Rating 4 - Poor. 20 out of 1013 reviews
Rating 2 - Terrible. 26 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Liked: Property conditions & facilities
Disliked: Cleanliness
Our
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Stayed 3 nights in Mar 2025

10/10 Excellent

Nichole A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and it was amazing. It is very expensive. The resort is well taken care of. Staff was all friendly and pools were very well maintained along with other facilities. Room was clean and comfortable. Food was decent and drinks good at the hotel restaurants we dined at. It was busy with kids since it was spring break so definitely family friendly. Problems with the extra keys and a lot of walking to get to some areas of resort but that was expected. Didn’t realize many lounges were to be reserved so make sure you do it earlier on in your stay to ensure you have great spots at the pool. Some aren’t but if it’s busy they’re harder to come by for free ones. I’d definitely recommend it to anyone and would stay again as long as we can afford it.
Stayed 5 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff seemed inconvenienced and bothered when we asked a question. The place is locked down with multiple restricted areas, and everything has to have key access and even rist bands on top of that. We felt a little like cattle being herded. For $900/night, we expected a much more luxurious experience. Felt communistic.
Stayed 2 nights in Mar 2025

8/10 Good

JAMES, Buckeye

Stayed 2 nights in Feb 2025

10/10 Excellent

Brian, Sioux Falls

Stayed 3 nights in Feb 2025

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Francesco

Liked: Staff & service, property conditions & facilities
Hotel was lovely staff was great and food options were good, room was a bit run down with carpeting and parking was astronomical $85 for 2 night valet but I would definitely go back
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2024

10/10 Excellent

yu, tacoma

Liked: Cleanliness, amenities, property conditions & facilities
This is a really nice facility with lot of different activities
Stayed 3 nights in Dec 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall. Very friendly staff. Breakfast option limited to Starbucks or the very over priced buffet. If travelling on a budget plan to eat off property. If budget is not a concern, food on property is great and service is great but you do pay a premium
Stayed 6 nights in Dec 2024

8/10 Good

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Horrible customer service. Totally disappointed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful.
Stayed 4 nights in Dec 2024

2/10 Terrible

Lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Cecilia

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was there for a conference and the organizers had negotiated to have the resort fees waived (as we are at the conference all day and won’t be able to use the facilities anyways) - but since I booked through Expedia, they charged me $55 per day for the entire stay. Absolutely unreasonable.
Stayed 3 nights in Nov 2024

2/10 Terrible

Andrew

Business traveler
Disliked: Staff & service
Truly awful place to stay. It’s a downmarket resort. 22 degrees outside and yet they have an ice rink and a snow machine! Would be interesting to compare these “features” with Marriott’s sustainability policy. Overall - over priced, over the top and not worth a visit
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Liked: Amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was perfect
Stayed 2 nights in Oct 2024