Hyatt Regency Phoenix

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Lobby
View from room
Aerial view
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Hot Tub
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    1 min walk
  • Compass Arizona Grill
    2 min walk
  • 3rd Street - Washington Station
    4 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • 1496 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 525 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 1850 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About this property

Hyatt Regency Phoenix

Hotel in Downtown Phoenix
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Regency Phoenix provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hyatt Regency Phoenix is a smoke-free property.

Full breakfasts are available for a surcharge.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1146 out of 1668 reviews" "
Rating 8 - Good. 286 out of 1668 reviews" "
Rating 6 - Okay. 129 out of 1668 reviews" "
Rating 4 - Poor. 52 out of 1668 reviews" "
Rating 2 - Terrible. 55 out of 1668 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nav

Stayed 1 night in Sep 2024

6/10 Okay

Sean

Liked: Cleanliness, staff & service
I was attending a concert at the Herberger theater, so this was the closest option to that site. The hotel is very classy and the security is good. However, the room itself seemed to prioritize looks over functionality. It almost felt like I was staying in a business office instead of being on vacation. I have stayed in other hotels a few streets over that are more comfortable and slightly cheaper. While I would consider staying at this hotel again, it will certainly not be at the top of my list of choices.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

2/10 Terrible

Renee

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are rude and stereotype I don’t need to revise my review this is how I feel!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and stay was great. I’d rebook.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. Everything was close.
Stayed 1 night in Sep 2024

10/10 Excellent

Brice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location! Would stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

CLAUDIA, RIO RICO

Stayed 1 night in Aug 2024

4/10 Poor

Wade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Tanya

Stayed 1 night in Aug 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Hyatt Regency Phoenix, we went while there was two conferences happening so the hotel was incredibly busy and waiting for the elevator was common but no big deal. I appreciated that you can’t access hotel room floors without your room key card. It felt very safe. The hotel is clean and nice, the lobby is grand with lots of spaces to just sit and relax while waiting for others. The breakfast restaurant had enough options and moved quickly as well and with the availability of quick grab and go items it was the perfect place to stop in the morning before heading out! I think the bathrooms in the rooms could use updating, the sliding barn door with a gap as a bathroom door was not my favourite but it wouldn’t deter me from staying there again if I was with my husband, but if I were travelling with friends I may choose someplace else. It is a clean, well managed hotel with very friendly front desk staff. We thoroughly enjoyed our stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eli

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 recommendations
Stayed 1 night in Sep 2024

8/10 Good

ELOISE

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Evan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area and restaurants nice. Room outdated.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent, nice hotel
Just a quick overnight stay in downtown. This property was clean, convenient and friendly as per prior experiences.
Stayed 1 night in Sep 2024

4/10 Poor

Lynis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:*close enough to Chase Field Cons: *bathtub slow drain causing 4-5" of water in the tub while showering *chipped furniture *flat pillows *no value for the money we spent here *no towels at the very small pool. Asked staff for some towels, told they will bring them and to go ahead and get in the pool.NEVER CAME BACK WITH TOWELS. WE WAITED IN THE POOL FOR AN HOUR AND HALF! They never brought towels. Had to freeze upon walking to our room. *rude valet *sticky bathroom tiles *after a shower the bathroom smelled like a boys locker room *upon check-out we were never asked if we enjoyed our stay. I did bring our grievences to the staff and they were ignored WILL NEVER STAY HERE AGAIN
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin, Kansas City

Stayed 3 nights in Aug 2024

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ballgame getaway
Excellent location for Chase Field adventures!
Stayed 2 nights in Sep 2024