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Hyatt Regency Phoenix

4.0 star property

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Photo gallery for Hyatt Regency Phoenix

2 restaurants, breakfast, lunch, dinner served; American cuisine
Bar (on property)
Lobby
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
$220
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • PHX Arena
    ‪5 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

View from room

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(20 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

View from room

Room, 2 Queen Beds, Accessible (Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(28 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(25 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(97 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

View from room

Presidential Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1496 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(12 reviews)
  • 525 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(38 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (High Floor)

View from room

Executive Suite, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(120 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Sedona)

Suite (Sedona) | Premium bedding, in-room safe, desk, laptop workspace

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

  • 1850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,438 reviews
Hyatt Place Phoenix / Downtown

About this property

Hyatt Regency Phoenix

4-star hotel in Downtown Phoenix
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Regency Phoenix provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hyatt Regency Phoenix is a smoke-free property.

Full breakfasts are available for a surcharge.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1312 out of 1827 reviews
Rating 8 - Good. 282 out of 1827 reviews
Rating 6 - Okay. 126 out of 1827 reviews
Rating 4 - Poor. 52 out of 1827 reviews
Rating 2 - Terrible. 55 out of 1827 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. I am disappointed that when I arrived to check in, the front desk agent said I needed to pay for the room upfront on top of the incidental charge. I have never had to pay for a room upfront. When I asked why, all she said was the system required it. 1. It made me feel like your hotel doesn’t trust that I can afford the room or I will pay. 2. Train your employees to have better answers with actual reasons behind it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love how convenient this property is to all things downtown. The hotel is clean and has an AMAZING gym. I will come back again and again
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marco

Stayed 1 night in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean location.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with friendly staff. Check-in was smooth, quick and easy. Very clean property with really nice rooms. I chose it because of its downtown location, within easy walking distance to Chase Field.
Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Stayed 1 night in Jun 2025

2/10 Terrible

Don

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horrible experience who building was vibrating

We were given a great room went down to dinner and came back to find our room on 21 had a strong vibration. We called down they moved us to the other side on 16 went there that room was vibrating too. They moved us again to 19 other side and it was 1am we fell on the bed and I still felt vibrations. We called down they showed my husband a room when he came back he said let’s get out of here it’s shaking on the 3rd floor worse. We were at the valet and the driver told us that the entire hotel is on generators and that’s why it was vibrating. We were furious that no one told us. I ended up getting an allergic reaction to the vibrations - who knew - and spent 2 days in bed with Benadryl.
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

pamela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Mar 2025

10/10 Excellent

Bobbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy staying here when we go to a dbacks game. My head hit the pillow and I was out, can’t do that at home. Super comfy beds, fun pool perfect for young kids, friendly staff. Walking distance to Chase Field.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean Easy to get around town with their location Very nice front desk staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Katrina, CHANDLER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. All the staff were polite and professional. I stayed in one of the two presidential suites. All the furniture was upgraded and put together beautifully. The bed was large and very comfortable. The only noticeable thing was the age of the building, and I understand there is little they can do about that. I was told I was getting a full-sized fridge and freezer, but I only had a tiny fridge that seemed more like a wine cooler. However, it worked for what I needed. I would 100% suggest visiting this hotel, but maybe stick to one of the many 'normal-sized' rooms.
Possibly the softest/best bed I've slept on in a hotel.
Watch your toes! Got my socks a couple of times when I was too close to the drain.
Super-soft couch with ample room to stretch out or accommodate a whole family sitting comfortably!
Not a 'full-sized' fridge and freezer, as promised, but it made an okay small fridge. But it did very well as a small fridge.
Stayed 3 nights in Jun 2025

8/10 Good

Steven

Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Stayed 1 night in May 2025

8/10 Good

William, Seattle

Business traveler
Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Amy

Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for sports events in phoenix
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

I had the best time ever, everything was perfect, I highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness
Great for business travels but not for leisure.
Stayed 1 night in Jun 2025

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms very comfortable
Stayed 2 nights in Jun 2025