Hyatt Regency Phoenix

4.0 star property

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March 2025

Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Aerial view
Lobby
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Pool

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • Herberger Theater Center
    ‪2 min walk‬
  • Phoenix Symphony Hall
    ‪2 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • 1496 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 525 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 1850 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About this property

Hyatt Regency Phoenix

Hotel in Downtown Phoenix
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Regency Phoenix provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hyatt Regency Phoenix is a smoke-free property.

Full breakfasts are available for a surcharge.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1165 out of 1698 reviews" "
Rating 8 - Good. 289 out of 1698 reviews" "
Rating 6 - Okay. 134 out of 1698 reviews" "
Rating 4 - Poor. 54 out of 1698 reviews" "
Rating 2 - Terrible. 56 out of 1698 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for a conference at the conference center. Great gym that was not too busy. Did not try the restaurant at the top of the hotel but the pickup food option in the lab by was very convenient.
Stayed 1 night in Oct 2024

6/10 Okay

Elva

Traveled with group
Liked: Cleanliness, amenities
Loved that they had valet parking and that we were able to keep our luggage at the property after checking out and the vehicle at valet. Breakfast was not included the price of the hotel should have included that, at least that was what I understood when I booked the rooms. Reserved 3 rooms. This was a group weekend get away
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food at the B-B was great as well as the service.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and pillows and very convenient at downtown Everything was walkable
Stayed 1 night in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back this upcoming week!
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close the stadiums are for the games. McGregor Square was fun to sit and watch the Oregon Ducks beat Ohio on the Huge Screen with other awesome Duck Fans. The dining at the Ralley was great. We enjoyed our breakfasts at the OG and had an evening at Call Me pearl for some lovely appetizers and cocktails. The staff there were amazing. Quite enjoyable. We walked pretty much everywhere and easy to get transportation if wanting to adventure out further. We ended up at Red Rocks for the Hike. Beautiful. We will be returning and staying at the Ralley for our visits.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
We were greeted warmly upon arrival and very happy with our room. The workout work is top notch and the hot tub was a nice bonus. The location was perfect for our needs and we’ll be back the next time we’re attending an event in downtown Phoenix.
Stayed 1 night in Oct 2024

2/10 Terrible

Wendi

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My room was on the 4th floor. I arrived at night, and did not open the curtains. I was awakened and frightened at 6am in the pitch dark by loud bangs and yelling men's voices (in a language I don't speak) that sounded like they were in my room! Once I awoke a little more, I realized they were outside my window. Apparently, some roofing is being done and they were literally working AT my window, not 3 feet from where I had been sleeping. No one at the hotel had the courtesy to mention this during check-in. This room (and the two adjacent) absolutely hould not have been made available. I was awakened by the noise every morning, and it continued until well after lunch. I could not spend any daylight hours in my room with the curtains open. Upon checkout, even though I went to the desk, no one even asked how my stay was. Not a fan at all.
Stayed 3 nights in Oct 2024

8/10 Good

Keiyonia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel for the most part was quiet. It was clean the staff was nice and friendly. The walls are thin you could hear someone taking a shower. The restaurants in the hotel were nice, but the service wasn't good. We were given the menu and the guy never came back to take our order.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Raashida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in early and check out late (complementary).
Stayed 2 nights in Oct 2024

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional Excelente Servicio al Cliente
Hotel hermoso y con una atención al cliente excepcional. Limpieza impecable, instalaciones excelentes y muy accesible ubicación. Destiny en front Desk súper amable y su servicio al cliente fue excelente.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward, Clovis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Phoenix is an excellent hotel. The room was great size, very quiet and excellently clean. It had good dining options and was convenient for the entertainment facilities I took advantage of while staying in Phoenix. I recommend the Hyatt Regency Phoenix hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Beatriz

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Stayed 2 nights in Sep 2024

6/10 Okay

Paul, santee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The separation of noise between rooms is very poor
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Charlotte

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Everything exelenty
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Stayed 1 night in Sep 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
I love the property. Will stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

richard, Belfair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back
Stayed 2 nights in Oct 2024