Hyatt Place Phoenix -North

3.0 star property

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Exterior
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Interior
Outdoor pool, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Phoenix -North

3-star hotel in North Mountain
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hyatt Place Phoenix -North features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hyatt Place Phoenix -North is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from March 10 2025 to September 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 363 out of 1004 reviews
Rating 8 - Good. 177 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 138 out of 1004 reviews
Rating 2 - Terrible. 174 out of 1004 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Valerie

Disliked: Staff & service, property conditions & facilities
My husband and I had a terrible experience at the hotel. It is very old and outdated. We checked into our room only to find the carpet stained in several different places, the window was dirty, and the tub looked filthy. When we asked to change room the African American man who is also the bartender had an attitude and stated he only had a handicap room available and we need to make that room work for us because there is no other. That room was a little better the tub was not dirty but it have several cigarette burns on the carpet, the carpet was old and just seemed dirty and In need of a carpet cleaner, the walls were dirty as well as the bead board. My husband is 6’1” so he was not too thrilled about being in a handicap room but it was a little cleaner than the first room. This hotel really needs to be renovated. I have stayed at Hyatt hotels before and never had I a problem, but this one was very disappointing. The breakfast was ok.
Stayed 1 night in Jan 2025

4/10 Poor

Meghan

Stayed 2 nights in Jan 2025

2/10 Terrible

heather

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, dirty, unclean
Stayed 2 nights in Jan 2025

4/10 Poor

Aneesuddin

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Below average
Stayed 3 nights in Dec 2024

10/10 Excellent

Sabrina

Stayed 2 nights in Jan 2025

10/10 Excellent

Lucille

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

4 night stay
Run down room. 2 towels for a 4 night stay for 2 people. Blanket on bed was thinner than a hospital blanket. Floors and furniture pretty dirty.
Stayed 4 nights in Dec 2024

6/10 Okay

Grace

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
All is great just the room its old and needs an update
Stayed 1 night in Jan 2025

10/10 Excellent

KORY

Stayed 1 night in Dec 2024

8/10 Good

Juwan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Graciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

2/10 Terrible

Shania

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

melaney

Traveled with family
Disliked: Amenities
This hotel should be condemned. The carpets are so filthy we made sure to never have our shoes off. No housekeeping- just pick up towels downstairs. Includes Breakfast- it’s a joke. Out of everything early and no one is replenishing any items. They are squeezing every cent out of this place and you can feel it. We will NEVER stay here again and don’t recommend anyone (unless you are homeless) to stay here either.
Stayed 3 nights in Dec 2024

6/10 Okay

Sara

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Probably need to look elsewhere
If it wasn't for the enthusiastic and helpful check in staff, I would say not to bother with this one. The rooms are tired! Broken outlets, poor repairs in the shower, stained carpets, empty shampoo dispensers, etc. On top of that, Hyatt Places overall, have the smallest queen beds ever. Don't count on having more than one person in the bed comfortably. The breakfast was pretty plain and lackluster. I remember when Hyatt Places were pretty incredible but it appears as though that season has passed. With so many other options in Phoenix, definitely worth your time to look around and find something less tired.
Stayed 3 nights in Dec 2024

8/10 Good

Kallie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We gave this place 4 stars because there were 2 lights and the bathroom fan that did not work. Other than those few things, it was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Graciano

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

6/10 Okay

Tasha, Racine

Stayed 3 nights in Dec 2024

6/10 Okay

Khawaja, San Diego

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is helpful but overall condition of the property is very bad. Rooms were not just old but quite dirty as well. Soap dispensers were empty and bedsheets had hair.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Willie

Traveled with family
Disliked: Staff & service, property conditions & facilities
I was expecting a little better of everything since it was the Hyaatt
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ‘Go-to’ solid hotel
Great space in the room
Stayed 5 nights in Dec 2024

10/10 Excellent

Kristen

Stayed 1 night in Dec 2024

6/10 Okay

Paul

Stayed 2 nights in Dec 2024

4/10 Poor

sarit

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024