Hyatt Place Phoenix -North

3.0 star property

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Photo gallery for Hyatt Place Phoenix -North

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Outdoor pool, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Metrocenter
    ‪17 min walk‬
  • Castles N' Coasters
    ‪19 min walk‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Phoenix -North

3-star hotel in North Mountain
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hyatt Place Phoenix -North features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hyatt Place Phoenix -North is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from March 10 2025 to September 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 364 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 134 out of 1003 reviews
Rating 2 - Terrible. 176 out of 1003 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Diane

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Carpet in room was filthy. Only half the lights worked and the tub didn't drain. Lobby was clean and food was very good.
Stayed 2 nights in Mar 2025

6/10 Okay

Mike

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Mans a mans

Carpets need a makeover; pool area needs daily cleaning from bird droppings. Nice breakfast, nice people working there.
Stayed 5 nights in Feb 2025

4/10 Poor

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

In serious need of a makeover.

Two star at best. First room had horrible odor and massive stain on carpet. Second room was only slightly better. No towels in fitness center. Won’t stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Rosalva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Milchor

Disliked: Property conditions & facilities
Restaurant/Coffee shop advertised. Bar also advertised. Disappointing.
Stayed 5 nights in Feb 2025

2/10 Terrible

Trinity

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kevin

Disliked: Staff & service, amenities, property conditions & facilities
Got put in a room 5 feet from the elevator ( which dings extremely loud as it travels past every floor) so needless to say couldn’t sleep. Requested a room change immediately - front desk didn’t even check, just said no. Breakfast was also disgusting
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

6/10 Okay

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities
It was a decent value and the breakfast was good. Rooms were nice (beds, decorations, functional use of space), but things seemed a bit run down. A plug was loose, a light switch was coming out of the wall, shower head not working well. I would stay there again, but just keep my expectations low for a typical Hyatt Place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilbert

Stayed 2 nights in Feb 2025

10/10 Excellent

Armon

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Feb 2025

4/10 Poor

Devin

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Alton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

DINA

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nope

Photos on website are deceiving. Dated and bathroom looked nothing like photos. Floors and couch were pretty stained and gross. There were dirty light switches and boogers on the walls. The noise from the freeway was a lot and the air conditioning unit was really noisy
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Nathan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

4/10 Poor

Adrienne

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down, no options to help

No bar soap to wash your hands, no usb plug ins, old school ac that never turned off, hole in the wall, fridge did not work
Stayed 1 night in Feb 2025

6/10 Okay

Ditmar

Business traveler
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The weather was too cold, No problems with hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Aymen

Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wif was out for to days
Stayed 3 nights in Feb 2025

4/10 Poor

Juan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty bath tubs, stained room carpet, tv and room entertainment was very poor and outdated! Fridge but not microwave in room. Limited bath towels and toilet paper. In general property needs a makeover specially with the carpets in property. Day shift staff was awesome at the desk. Definitely it is not what the pictures, media and internet advertised!
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Disliked: Staff & service, property conditions & facilities
First room didn’t have lights. Second room didn’t have a coffee cup of any type.
Stayed 1 night in Feb 2025