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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Exterior
Banquet hall
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Footprint Center
    ‪7 min walk‬
  • Chase Field
    ‪12 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
May 9 - May 10
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About this property

Hotel San Carlos - Downtown Convention Center

3-star hotel in Downtown Phoenix
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 1302 square feet (121 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine.

Hotel San Carlos - Downtown Convention Center is a smoke-free property.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1009 reviews
Rating 8 - Good. 281 out of 1009 reviews
Rating 6 - Okay. 161 out of 1009 reviews
Rating 4 - Poor. 111 out of 1009 reviews
Rating 2 - Terrible. 84 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ginamarie, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Good not great. Nice place if the timing is right

The staff was fantastic and it’s in a convenient area. It is clean and interesting being an Historic hotel. Rooms are small but not too small. At least in my room, there was no temp control at all. You get a ceiling fan and a vent blowing whatever temp air the hotel thinks you need. I was a little warm but not terrible. But because of this I would not stay here In summer or even if it was supposed to be hot. My stay was in January.
Stayed 4 nights in Jan 2025

10/10 Excellent

michael, WINNIPEG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, real good value
Stayed 4 nights in Jan 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this hotel. Definitely worth a look to see all the pictures and information on each floor. Clean and nice and staff was very friendly.
Stayed 1 night in Dec 2024

2/10 Terrible

Huei Jiuan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too old the property, the shower hard to open.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristen

Stayed 1 night in Dec 2024

10/10 Excellent

Leo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
classic older hotel...lots of history, including "haunted" tour. Shows its age a bit but certainly has character!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Tony is very personable and friendly, and helpful when you need anything. I knew I couldn’t make it back to check out at checkout time on my last day and he volunteered to let me check out first thing in the morning and took my bags in the office to keep until I could return at 2pm to take off. When leaving he called the cab for me to make it easy on me. It is a 96 year old hotel so some of the fixtures are old, but everything works fine, and there are a lot of old historic photos on the walls throughout the hotel which is quite interesting, some of them telling old time stories, especially with famous people who have stayed there from many many years ago. The only complaint would be that there is no parking there, I rented a car when I stayed there a year ago and you have to drive to find an old parking garage that is metered. This year I decided to not rent a car since I come to go to an annual convention every December since it is so close to the convention center, only 1/3m to walk so this hotel works out great if you’re there to go to the convention center. An older quaint hotel with a lot of history, very clean and comfortable, will stay again next year.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay here . Historic Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool historic hotel!!! So Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 6 nights in Nov 2024

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical building. Unique features. Dinky bathroom though
Stayed 2 nights in Dec 2024

10/10 Excellent

RAY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and safe Thank you
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel has character and is well situated for downtown Phoenix and the convention centre. Rooms were comfortable, but wifi connection was poor. Centrico Mexican restaurant attached to this hotel is excellent - totally recommend.
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with interesting photos/captions on each floor. The decor was charming. The bathroom was tiny, but functional.
Stayed 2 nights in Nov 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice old hotel, perfect location for anything happening downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Aimee

Stayed 1 night in Nov 2024

4/10 Poor

Armando

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Showers were pretty old. Walls were too thin. Door had a lot of space under it. Sound was coming in through it.
Stayed 2 nights in Nov 2024

6/10 Okay

Chad, Tallahassee

Stayed 4 nights in Oct 2024