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MainStay Suites Phoenix North

3.0 star property

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Photo gallery for MainStay Suites Phoenix North

Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Breakfast area
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Kitchen
  • Laundry

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Metrocenter
    ‪10 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

MainStay Suites Phoenix North

3-star hotel in North Mountain
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
MainStay Suites Phoenix North offers 126 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Phoenix North features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 924 square feet (86 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

MainStay Suites Phoenix North is a smoke-free property.

Languages

English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 924 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (49 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center

MainStay Suites Phoenix North Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Faron And Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for 2 elderly to manage. Just what they needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near eating and shopping. The room was spacious for the rate. Will definitely be back.
Stayed 1 night in Apr 2025

2/10 Terrible

christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nithing
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

JAXEN PARKER

Last day pool was closed
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Getaway

Spent the weekend celebrating our 35th Anniversary when we first met. We got married on the same date 17 years ago. How did we make it this long. I guess you can say we are both a glutton for punishment and we Love each other. The room was perfect and we both enjoyed the breakfast in the morning and just enjoyed the relaxing and being away from home. Need to do this again soon!
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I think the rooms need to be updated. There is a very distinct odor in the rooms as well. I know this used to be a Homewood Suites but any Homewood Suites i know wouldn't be maintained like this. They need to clean the air condition, i pulled off the vent and it was filled to the brim with dust and dirt. Beds were comfy though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the front desk employees.

Front Desk was super friendly and nice. They were very thoughtful and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

david j

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to highway. Lots of dining around
Stayed 4 nights in Jan 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, good breakfast
Stayed 1 night in Jan 2025

8/10 Good

WENDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Stay somewhere else if you like clean towels

Beautiful property from the outside. Lobby has been renovated and is beautiful. However, the carpet in the hallways is stained and disgusting. The rooms aren’t as updated as the lobby. The breakfast area is beautiful and recently updated but the food was awful. Not a huge selection to pick from, especially on weekends. We ended up having to eat out most days because it just wasn’t edible. Our biggest complaint was that we stayed for 5 nights and they did not clean the room once. There are 2 very tiny trash cans in the room and the only way we could get them emptied was if we put the trash cans in the hallway with a note attached. Same with clean towels. We had to put the dirty ones in the hallway and had to go down to the front desk to request clean towels because they refused to come in and clean. They demand a deposit be paid upon check-in but they won’t even clean the rooms. The sound of the freeway is also VERY loud at night. We were given a room on the opposite side of the hotel (farthest from the freeway) and we could still hear the traffic loud and clear. The walls must be paper thin. Beautiful property for the most part but for how much we paid per night, we deserved better service.
Stayed 5 nights in Mar 2025

8/10 Good

Tiffany

Stayed 3 nights in Mar 2025

10/10 Excellent

Demetrius

Stayed 1 night in Mar 2025

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms
Stayed 1 night in Mar 2025

6/10 Okay

Dominique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The beds were horrible. Worst pillows I’ve ever used. I came home with more pain then ever. The couch you would sink all the way to the mattress of the pull out The ac did not work good at all. I think it was a clean room what needs upgrades on the bedding for both.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 3 nights in Mar 2025

8/10 Good

Bryce

Liked: Cleanliness, staff & service
Staff was friendly
Stayed 4 nights in Mar 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ada Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025