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MainStay Suites Phoenix North

3.0 star property

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Photo gallery for MainStay Suites Phoenix North

Property amenity
Outdoor pool, pool umbrellas, sun loungers
Exterior
Free daily on-the-go breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property

GreenTree Hotel Phoenix West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1374)
The price is $94
per night
$111 total
includes taxes & fees
May 12 - May 13
GreenTree Hotel Phoenix West

About this property

MainStay Suites Phoenix North

3-star hotel in North Mountain
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
MainStay Suites Phoenix North offers 126 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Phoenix North features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 924 square feet (86 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

MainStay Suites Phoenix North is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 924 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (49 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center

MainStay Suites Phoenix North Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1006 reviews
Rating 8 - Good. 280 out of 1006 reviews
Rating 6 - Okay. 124 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 83 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jarinporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard to find it at night. Wrong sign out at the street. Desk clerk very friendly and helpful. Room was very good for the money. Clean, comfortable and well-equipped suite. Quiet, which is important to me. Overall, a great place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Our stay was wonderful. We are definitely coming back ☺️
Stayed 1 night in Jan 2025

10/10 Excellent

Nannette, Victorville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious room and having a kitchen. Would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at it’s finest

Clean rooms & grounds. The most amazing staff. Hospitality at its finest. Thank you :)
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a hidden gem and totally affordable. I had a great time.
Stayed 1 night in Jan 2025

10/10 Excellent

Hazel

Liked: Staff & service, property conditions & facilities, room comfort

Great property great value great people.

I stated previously I wasn't going to do anymore hotels.com reviews. The last review I did that was unfavorable with photos to support was not allowed due to some community policies or rules. Hotels.com is censoring any negative hotels that could benefit future guests by being forewarned by being forewarned of unacceptable conditions. This property was such an exception to what I expected I wanted to give a favorable review. The staff was professional the property was well laid out and the complementary hot breakfast in the morning was very satisfactory. I typically won't stay at an extended stay property due to smells in the hallways from cooking trash from long-term tenants and noise. But I didn't know this was an extended stay property and I booked it. I was pleasantly surprised. The rooms are very spacious. One drawback was a rather large roach and an ant infestation in the kitchen and bathroom.
Roach and ants in the bathroom
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Man stays, Phoenix, Arizona

Great place to stay! Great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

RACHEL, Thousand Oaks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property. The staff was very friendly, welcoming and helpful. our room Was even better than we expected. Complete with a kitchen at with a nice sized fridge, stove, microwave, little coffee Maker. Dishes, silverware, pots and pans, etc. Even a cute sponge and soap. the room had a separate bedroom with a tv, the living room had a nice table with chairs, a sofa that had a pull out with a bag of bedding supplies. another tv in the living room. And some amazing shampoo, conditioner, body wash and lotion that was chemical free!!! loved it and would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Yoojin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY NICE

iT WAS A GOOD STAY AND VERY REASONABLY PRICED. WE GO TO MAYO CLINIC EVERY COUPLE OF MONTHS SO THE PRICE IS IMPORTANT. tHE STAFF WAS LOVELY AND BREAKFAST WAS GOOD. IT COULD USE A COMFORT HEIGHT TOILET IN HANDICAP ROOM.
Stayed 2 nights in Jan 2025

8/10 Good

Dyane

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Main stays, Phoenix, Arizona

Great place to stay, great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Surprise in Quality and Service

Thomas and Tiffany made this stay outstanding. We chose this hotel for its balance of quality rating and price, but Thomas and Tiffany made me GLAD we stayed here. (Which doesn't happen often in our traveling experience) Thomas displayed thoughtfulness and consideration when placing us in our room. My husband had become ill and we missed our flight to go to the hospital and we needed a hotel for the night. Thomas placed us in a first floor room close to the door and facing away from traffic so we could have a short walk and quiet night while my husband recovered. Tiffany came through at midnight when we needed supplies. She was ingenuitive, calm, and kind even so late at night. The room itself was great, too. A fully stocked kitchenette with a stove and full fridge made keeping ourselves fed staying in for the night easy.. We both loved the bed, which is ultra rare (usually if he likes it, I hate it and vice versa) The breakfast spread was stunning, with hot and cold options and a never-before-seen granola/parfait bar with flax seeds and more! If we are ever back in Phoenix, we'll definitely think of this MainStay suite first!
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica, Moab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms! The only complaint that I have is that the ceiling fan was very dirty and hadn’t been cleaned in a long time. I would definitely stay here again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beds/security

The beds were uncomfortable, making it hard to rest. Someone knocked on my door at 1 a.m. and stood outside for several minutes. I couldn’t sleep after that.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Latanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Stayed 1 night in Jan 2025

10/10 Excellent

indira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome renovation
Stayed 2 nights in Jan 2025

10/10 Excellent

Valarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Syixes

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025