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HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

2.0 star property

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Photo gallery for HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

Exterior
Property amenity
Free WiFi, bed sheets
Lobby lounge
Studio, 2 Double Beds, Non Smoking | Free WiFi, bed sheets

Reviews

4.2 out of 10

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Parking included

Explore the area

Map
Phoenix, AZ
  • Rose Mofford Sports Complex
    ‪19 min walk‬
  • Castles N' Coasters
    ‪2 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Studio, 2 Double Beds, Non Smoking (Larger Room) | Free WiFi, bed sheets

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
2.1 out of 5, (998)
The price is $81
per night
$91 total
includes taxes & fees
Mar 12 - Mar 13
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

About this property

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

Hotel in North Mountain
Along with coffee/tea in a common area, this hotel has laundry facilities and barbecue grills. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, multilingual staff assistance, and a vending machine are onsite. Housekeeping is available on request.
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This Phoenix hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For any deposits paid in cash or check refund will be mailed within 14 days after departure, pending satisfactory room inspection.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crossland Economy Studios Dunlap
Crossland Economy Studios Metro Dunlap Ave.
Crossland Economy Studios Metro Dunlap Ave. Hotel
Crossland Economy Studios Metro Dunlap Ave. Hotel Phoenix
Crossland Economy Studios Phoenix
Crossland Economy Studios Phoenix Dunlap
Crossland Economy Studios Phoenix Metro
Crossland Economy Studios Phoenix Metro Dunlap Ave.
Crossland Economy Studios Phoenix Metro Dunlap Ave. Hotel
Crossland Economy Metro Dunlap Ave. Hotel
Crossland Economy Metro Dunlap Ave.
Homestead Phoenix Metro Hotel Phoenix
HomeTowne Studios Phoenix Dunlap Ave. Hotel
HomeTowne Studios Dunlap Ave. Hotel
HomeTowne Studios Phoenix Dunlap Ave.
HomeTowne Studios Dunlap Ave.

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave Reviews

Reviews

4.2
Rating 10 - Excellent. 114 out of 1002 reviews
Rating 8 - Good. 83 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 150 out of 1002 reviews
Rating 2 - Terrible. 556 out of 1002 reviews

4.2/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Earnest

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were in terrible condition, especially for $100 a night. With a $100 deposit that you wont get back for another week... But staff was ok.
Stayed 1 night in Nov 2024

2/10 Terrible

Sergio

Disliked: Amenities, property conditions & facilities
Horrible
Stayed 2 nights in Nov 2024

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property i ever stayed at. They give you a list of rules for service animals; The number one rule ANIMALS MUSTNVE LEASHED AT ALL TIMES. I followed every rule, and when a dog, "a pet" even though they do not allow Pets charged my service animal (Barking and off leash) we were refused service because my dog was larger. If you enjoy roaches in your room for company i highly suggest this place

2/10 Terrible

Coleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GROSS
roaches, dirty towels, wanted an outrageous deposit
Stayed 1 night in Nov 2024

2/10 Terrible

Dorina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no Hotel Staff in the Reception Office
When I arrived there were different groups of people with different problems waiting outside for anyone to OPEN the main Lobby there was no one inside and it was CLOSED. This caused me to return to my apt, others missed their fleights. I never was able to CHECK-IN and the local police came to check if there was any foul play. I guess an employee called off.
Stayed 1 night in Nov 2024

2/10 Terrible

Darcy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is definitely a no frill place. No blankets, curtains with bandaids over holes, disintegrating cabinets and holes in the walls. Wasn’t worth my $65.
Stayed 1 night in Nov 2024

2/10 Terrible

Jacob

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Dilapidated Property
This property needs a refurbishment badly. Your first impression is a lack of interest in customer service front desk attendant. The follow up is the visual appearance from the outside once you’re on property the doors are dented as if being kicked in at one time or another. The inside is dilapidated, walls in need of hole repair and painting. Bathroom door had paint bubble holes, kitchen appliances are very dated and dirty overall. The bathroom need repair, rust and the tub looked horrible. To the point of not even wanting to use even with shower shoes on. The pictures on the site do not show the true state of this property. The bed if one can call it that was a thinly cushioned pad on top of a metal spring frame, think of a pull out couch mattress without the couch.
Stayed 1 night in Nov 2024

4/10 Poor

Terri

Traveled with family
Dingy room - clean, but wall marks and smudges. No amenities whatsoever - no coffeemaker, not even a wastebasket. Shower and bed were good though.
Stayed 1 night in Nov 2024

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
Sting
Stayed 4 nights in Nov 2024

2/10 Terrible

Alissa

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2024

2/10 Terrible

Carlos

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I’ve had. I was looking for a long stay on a decent and safe place but this is way the opposite. The person who attended me when I checked in is so unprofessional, ignoring most of my questions. I originally had booked three nights but ended up canceling two for the same reason above described - the condition of such studio - I got charged $100 for incidentals and was told that I was going to get them back. However, my stay was in October 29th and I still have not received my money back. I have called three times but all I have gotten is to call later and try to speak with the manager but no one has told me what time this person is in the office. It is obvious that they don’t care about the customer service at all. I’ll keep trying calling until I get my money back but I don’t think I will be back to such place. It’ll be great if after this survey, the manager call me and help me get my money back.
Stayed 3 nights in Oct 2024

4/10 Poor

Raynard

Disliked: Staff & service
The staff was rude
Stayed 1 night in Nov 2024

4/10 Poor

martina, San Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i reserved a room with 2 beds since October. we get there on 10/6 and no room avail w/2 beds as requested, was told it wld be avail next day. i was given a room with one bed, only 2 pillows, only 1 bath towel, non working refrigerator and non working remote to TV. it was the awful. complained to front desk, was given another dirty room with 1 bed, non working remote, no comforter on bed(only a sheet), one bath towel. next morning was told no rooms avail with 2 beds!!!! cancelled the rest of the reservation(2 nites) and was given a credit for $100 check in deposit. this was definitely the worst hotel i have stayed at and will NEVER stay there again nor recommend it to anyone!
Stayed 3 nights in Nov 2024

2/10 Terrible

Eboni

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First off, we had to check in late because they only had one housekeeper cleaning all the rooms. Second, rooms are used for long term stays so the rooms lacked blankets and towels! So I had to buy a blanket and I couldn’t get CLEAN TOWELS for our second day. My friends rooms was greasy and had roaches. And I still haven’t gotten my deposit back which btw…the audacity.
Stayed 2 nights in Oct 2024

4/10 Poor

Philip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Regina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I could not check in past 11pm. So I got there 11:30 after landing at the airport at 8pm, received luggage and grabbed my reserved rental car. We drive there and was left stranded because there was no worker for the front desk. Then, me and my son had to find other expensive last minute options for somewhere to sleep. The next day, we come in to check-in and I was labeled as a no-show, so my room was taken the day before. So I had to miss my friend’s wedding (the reason why I flew into Phoenix), and find another hotel. This whole situation just made my trip terrible and a waste.
Stayed 5 nights in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red Roof dump
It was the worst hotel i have ever stayed in. You could have found better accommodations in downtown baghdad. There was mould all over the bathroom wall that had been partially covered with spray paint. None of the cupboards had doors. The rooms were dank and filthy, room service didnt once visit the room to change the sheet. I say sheet because there were no blankets, just a sheet. The shower head was pulling out of the wall and the bathroom countertop was pulling away from the wall. There was no wifi, no breakfast, the mattress was shot and there was trash all over the property. It resembled some seedy drug den, not a hotel. Its an absolute discrace that i paid several hundred dollars for this dump. 1 star is a generous assessment. This place needs to be taken off of your website, nothing i have said here is hyperbole or exaggerated. Truly a disgusting property. I regret that i didnt take any photos.
Stayed 5 nights in Nov 2024

2/10 Terrible

Shawnary

Disliked: Cleanliness, staff & service, property conditions & facilities
Property did not look good. My reservation was cancelled without notice. The receptionist had no idea why and just said sorry but glad I did not stay there. Would not recommend
Stayed 3 nights in Nov 2024

2/10 Terrible

demetrius

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cancelled our reservation even though it said we can pay there. left us to find a new hotel
Stayed 2 nights in Nov 2024

4/10 Poor

Donald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Try somewhere else.
After arriving around 5pm, we had to wait 20 minutes for a " room to be cleaned". The room was clean and fresh. But the floor tile is still loose, the bathroom door has a somewhat repaired hole in it and the general condition of the place is slightly above " ghetto".
Stayed 1 night in Nov 2024

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overbooked our reservation. We had to get another hotel. Still waiting to hear back for a refund.
Stayed 2 nights in Nov 2024

4/10 Poor

Kathy

Traveled with partner
Disliked: Cleanliness
I don’t like staying in a hotel when I’m in adirty moldy smelling and smoke smelling room and you have people working on cars outside and the car alarm is going off every 3 to 5 minutes and kids are running around yelling and playing at your door .. I hope you change things at this hotel .. please renovate your rooms and get rid of the moldy smoke smell out of the rooms !!
Stayed 1 night in Nov 2024

4/10 Poor

Richard

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Sally

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024