Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Exterior
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Coffee/tea maker, dining tables
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
141 E JACKSON ST, Phoenix, AZ, 85004
  • Footprint Center
    ‪1 min walk‬
  • Chase Field
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪6 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed, Bathtub (Mobility)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Hearing)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Phoenix Downtown

3-star hotel in Downtown Phoenix
A 24-hour fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Onsite parking is available (surcharge).

Home2 Suites by Hilton Phoenix Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 478 out of 664 reviews
Rating 8 - Good. 97 out of 664 reviews
Rating 6 - Okay. 47 out of 664 reviews
Rating 4 - Poor. 18 out of 664 reviews
Rating 2 - Terrible. 24 out of 664 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jillian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property & staff was great. Would stay there again if business called for another stay in Downtown.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Downtown Area

Hotel was nice and clean and well furnished. The breakfast was good too. I stayed here with my kids and we walked up to Symphony Hall for a fieldtrip the next morning. The front desk and valet staff were super helpful and let me keep my bags in the back room (and kept the car in the valet) until the field trip was over and we walked back to the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely Experience minus the other Guests

Overall the staff, location, and hotel was excellent!! However unfortunately the guest running up and down the halls at different and late times at night made it unpleasant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenya

Stayed 1 night in Jan 2025

10/10 Excellent

Martha A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough parking options around property. very expensive valet parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Breakfast was better than usual for free.
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Stayed 3 nights in Jan 2025

6/10 Okay

Tiffany, South Jordan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
Bathroom appeared to be kind of dirty. When house keeping people came, some dirty towels were left on the bathroom floor still. The pull out bed is the worst we had from all of our travel experiences. You literally feel every single wire on that pull out bed. Not a whole lit of soybd proof. House keeping people started to vacuum around 8am ish. It sounded like they were just doing it right next to you. It was way too loud. Parking was hit and miss especially when it is valet parking. There wasn't anyone to park our car one evening. There was another car waiting to be parked as well. So we were left without not knowing what to do. We vasixally had to find a place on the street hoping that our car would eventually get parked by the valet staff. We were told to keave the car keys eith the front desk. It took a while to get our car too. They have a text message app system but most of the time they didn't recognize that we requested for the car until we went to talk to them as we were about to leave. They have pretty decent breakfast options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place

Stayed 2 nights in Jan 2025

6/10 Okay

Chiraporn

Business traveler
Liked: Staff & service, room comfort
The room is big and spacious but it doesn’t smell fresh. The shower doesn’t have enough pressure. The bedsheet is clean. It doesn’t have self parking just only valet parking. Staffs are very nice and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walking distances in and around hotels are great!
Stayed 2 nights in Jan 2025

6/10 Okay

allison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room was clean and fresh. Nice amenities. Good breakfasts with lots to choose frim. The one downside was our room was not ready at 3pm to check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Fawn, Ventura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and a lot of things were within walking distance. Loved not having to worry about parking and having valet. This place had everything we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Tywaniesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it except for the limited parking and mandatory valet that cost 40.00
Stayed 1 night in Jan 2025

10/10 Excellent

Shay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable room.
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient! Cozy, and safe place!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived, valet and front desk was amazing. Shout out to Casey at the front desk!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Ramses

Stayed 1 night in Jan 2025

4/10 Poor

Darian

Stayed 1 night in Sep 2024

10/10 Excellent

Kasia

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, clean and spacious. Only con is they don’t have their own parking lot so only parking option is vallet which is through an onsite third party company, but on the plus side the guys working with the vallet company were very nice and efficient when we needed our car.
Stayed 2 nights in Jan 2025