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GreenTree Hotel Phoenix West

3.0 star property

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Photo gallery for GreenTree Hotel Phoenix West

Front of property
Standard 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby sitting area
Fridge, microwave, coffee/tea maker
Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
  • Gym

Explore the area

Map
1500 N 51st Ave, Phoenix, AZ, 85043
  • Talking Stick Resort Amphitheatre
    ‪6 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard 2 Queen Beds

Standard 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 2 Queen Beds

7.2 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed

7.0 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 1 King Bed

8.4 out of 10
Very good
(90 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

7.8 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds

Standard 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 2 Double Beds

7.4 out of 10
Good
(43 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

GreenTree Hotel Phoenix West

3-star hotel in Maryvale Village
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
GreenTree Hotel Phoenix West offers 144 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
GreenTree Hotel Phoenix West features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2844 square feet (264 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

GreenTree Hotel Phoenix West is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,844 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Phoenix West
Holiday Inn Phoenix West
Holiday Inn West Phoenix
Holiday Inn Phoenix-West Hotel Phoenix
Phoenix Holiday Inn
Holiday Inn West Phoenix Hotel
Holiday Inn West Phoenix
Greentree Phoenix West Phoenix
GreenTree Hotel Phoenix West Hotel
GreenTree Hotel Phoenix West Phoenix
Holiday Inn West Phoenix an IHG Hotel
GreenTree Hotel Phoenix West Hotel Phoenix

GreenTree Hotel Phoenix West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 637 out of 1419 reviews
Rating 8 - Good. 339 out of 1419 reviews
Rating 6 - Okay. 208 out of 1419 reviews
Rating 4 - Poor. 108 out of 1419 reviews
Rating 2 - Terrible. 127 out of 1419 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Camellia

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cheap but felt nicer than the price we paid
Stayed 1 night in Mar 2025

8/10 Good

Jill

Traveled with family
Liked: Staff & service
Needs some updating, services were excellent, breakfast was good, sheets felt scratchy.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jenee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and happy to help. The room we stayed in was ok but the bathroom was horrible. Mold in the shower and on the ceiling. Plugs in the bathroom didn’t work. No counter space to set anything in the bathroom. Put a wash cloth down in the shower to stand on it was so gross. Only do room service every three days. No conditioner in the shower.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Norma

Stayed 1 night in Mar 2025

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Outdated lower class hotel

This hotel was a bit outdated and room cleaning are not done until departure, even though it it requested with time. We asked that our room be clean twice because we needed toilet paper and new towels and after the 2nd day that it hadn't been clean they stated that departures were first and that if we just needed toilet paper and towels they would just give us new ones rather than clean the whole room. Also, the pool is stated to be indoor and while it is enclosed it's still outside and not heated so during our stay it was way too cold.
Stayed 3 nights in Mar 2025

10/10 Excellent

Frances

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out dated but very clean and affordable.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Older property, but really clean great breakfast lots of choices for fast food and stores
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Langston, Los Angeles

Stayed 1 night in Mar 2025

10/10 Excellent

candido

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, convenient. Good value for the price.
Stayed 1 night in Mar 2025

2/10 Terrible

Kirk

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was rust around the drain of the tub, and particles from it filled the tub which was extremely slow draining. Doors going into the room hallways were separating I realize this is a budget hotel, but this property is not in the same league as other budget properties in the area. Greentree should be ashamed to allow this property to continue to disintegrate.
Stayed 2 nights in Mar 2025

8/10 Good

Katie

Traveled with family
Liked: Staff & service
A little date but good breakfast and comfortable rooms.
Stayed 3 nights in Mar 2025

8/10 Good

Robert Richard

Liked: Staff & service, amenities
Good
Stayed 3 nights in Mar 2025

4/10 Poor

Iris Mae

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wished I haven't booked here

The hotel is okay, service was good, people were nice, check in took a while as there was only one person at the front desk. She was nice and welcoming. It was obvious that the place is old, pictures on the website are definitely misleading where everything looks brand new and perfect. The ceiling had marks, seems like leaks and bathroom shower tiles had molds that were covered up by caulking, the doors were very sticky got my kids locked inside a few times, the coffee in the rooms were terrible, the bed was hard, TV was tiny, the pool was freezing, the spa was murky, the breakfast eggs were overcooked while potatoes were hard and under, there was only one elevator up and down, doors close immediately, are just a few things that made me regret booking this hotel. It's okay for a place to sleep and shower I guess but not to comfortably enjoy the stay. Definitely would help if management renovates and upgrades this place make it look the same as pictures online.
Stayed 1 night in Mar 2025

6/10 Okay

John

Liked: Room comfort

Satisfactory

Staff was very friendly and room was clean and comfortable. Parking lot was tight and littered with trash and broken bottle(s). The bar section appeared permanently closed and the pool table was not operating. The swimming pool appeared clean and private for customers. Hotel is convenient and just off the freeway. I would consider this hotel as satisfactory for an overnight stay.
Stayed 3 nights in Mar 2025

6/10 Okay

Donald

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a little beat up.
Stayed 3 nights in Feb 2025

4/10 Poor

Rob

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ended up with water through our ceiling from the room above us.
Stayed 3 nights in Mar 2025

6/10 Okay

Luz Mireya

Disliked: Staff & service
Stayed 3 nights in Mar 2025