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GreenTree Hotel Phoenix West

3.0 star property

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Photo gallery for GreenTree Hotel Phoenix West

Front of property
Lobby sitting area
Standard 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
  • Gym
$112
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
1500 N 51st Ave, Phoenix, AZ, 85043
  • Talking Stick Resort Amphitheatre
    ‪6 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard 2 Queen Beds

Standard 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 2 Queen Beds

7.2 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed

7.0 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 1 King Bed

8.4 out of 10
Very good
(98 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds

Standard 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard 2 Double Beds

7.6 out of 10
Good
(44 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

GreenTree Hotel Phoenix West

3-star hotel in Maryvale Village
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
GreenTree Hotel Phoenix West offers 144 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
GreenTree Hotel Phoenix West features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2844 square feet (264 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

GreenTree Hotel Phoenix West is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,844 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Phoenix West
Holiday Inn Phoenix West
Holiday Inn West Phoenix
Holiday Inn Phoenix-West Hotel Phoenix
Phoenix Holiday Inn
Holiday Inn West Phoenix Hotel
Holiday Inn West Phoenix
Greentree Phoenix West Phoenix
GreenTree Hotel Phoenix West Hotel
GreenTree Hotel Phoenix West Phoenix
Holiday Inn West Phoenix an IHG Hotel
GreenTree Hotel Phoenix West Hotel Phoenix

GreenTree Hotel Phoenix West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 649 out of 1437 reviews
Rating 8 - Good. 344 out of 1437 reviews
Rating 6 - Okay. 209 out of 1437 reviews
Rating 4 - Poor. 108 out of 1437 reviews
Rating 2 - Terrible. 127 out of 1437 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always top notch ...friendly
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - better than others in the same block
Stayed 1 night in May 2025

2/10 Terrible

Chesney

Business traveler
Worse experience staying here! When I arrived that 2 ladies checking me in were great. I stayed at this hotel for 2 night. Once I arrived in my room, I took advantage of the room service. Estimate delivery time was 45-60 mins. 2 hours later someone finally showed up with the food. (And no the hotel wasnt busy) they forgot my soda, and the food wasnt the best. Wake up Sunday Morning around 3:30am, go downstairs to my Truck, my Semi Truck to be exact to find out someone had broken into my vehicle, scattered the window, ripped my dash out and stole the main computer that operates my Semi. I go back into the hotel to ask the ladt the front desk if they have cameras and told her what happen. She didnt seem surprised at all, like this is a common thing. She said only the general manager has access to the cameras. She never offered me his number or name. I asked her do you happen to have any coffee ready, which she with shaking her head no. I mean come on, you can atlease get me some coffee after your security guard wasnt doing his job outside watching people vehicles but instead he was sitting inside the hotel. I will NEVER STAY HERE AGAIN. This repair after having my vehicle towed, new window, new computer module has cost me $12,000. The workers definitely dont care and most definitely wont help.
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd shift front dest extremly helpful..all staff exceptional..General Manager very professional and accomodating
Stayed 1 night in May 2025

8/10 Good

Teresa

Stayed 1 night in May 2025

8/10 Good

Teresa

Traveled with family and small children
I had a few issues but it's not a bad property they did give me someone else room & that wasn't pleasant I was exhausted & had to Walk down with my baby & all of my bags to get a new room! They should have offered a free room for the inconvenience...
Stayed 3 nights in May 2025

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
All
Stayed 1 night in May 2025

6/10 Okay

Lily

Business traveler
Disliked: Cleanliness, property conditions & facilities
My room was still a little dirty, specifically the bathroom. Took forever to get checked in as well.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than most for same price
Stayed 2 nights in May 2025

10/10 Excellent

Nilsa

Stayed 1 night in May 2025

8/10 Good

Jassodra

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffing team were very professional
Stayed 3 nights in May 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Loree

Stayed 4 nights in May 2025

6/10 Okay

Clara

Stayed 3 nights in Apr 2025

8/10 Good

Reshmika

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a sufficient stay , we had a good time
Stayed 1 night in May 2025

10/10 Excellent

Deltadawn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was great but there were not enough outlets.The room was old.
Stayed 1 night in May 2025

6/10 Okay

Nicole

Business traveler
The breakfast didn't have a large variety of options. The shower had good water pressure. The bed was comfortable. It was advertised to be a smoke free hotel and that people who wanted to smoke needed to do it a farther distance from the hotel but unfortunately people were smoking directly outside of the hotel and the smell permeated the surrounding area.
Stayed 1 night in May 2025

8/10 Good

francisco

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Ladies in front desk are rude they don't even look at you , housekeeper are amazing and always smiling.
Stayed 1 night in May 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great and overall the Hotel was quite comfortable and nice. We did have two problems one being that the bathtub didn’t drain but that’s not the end of the world. The second was an issue with ordering from the kitchen where the man who took our order was not the most personable and then there was an incident in the kitchen, so our food never got made and they also never called to inform us that it would not be getting made. Aside from that it was pretty good. I’d stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Mark, Hesperia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and care from the hotel staff
Stayed 1 night in May 2025

6/10 Okay

James K

Traveled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Good room. Nice hotel. Good breakfast.
Stayed 1 night in May 2025