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Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

Exterior
View from room
Outdoor pool
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Breakfast available

Explore the area

Map
3220 S 48th St, Phoenix, AZ, 85040
  • Arizona State University
    ‪5 min drive‬
  • Tempe Beach Park
    ‪6 min drive‬
  • Arizona Mills Mall
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Phoenix Airport, AZ

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very Good, (2307)
The price is $106
per night
$119 total
includes taxes & fees
May 16 - May 17
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About this property

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

3-star hotel in South Mountain
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers 114 accommodations with coffee/tea makers and complimentary weekday newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3105 square feet (288 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

A complimentary manager's reception is offered on select days.
Soleil Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Soleil Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (3,105 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 to 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PHOENIX AIRPORT
Holiday Inn PHOENIX AIRPORT
Holiday Inn Hotel And Suites Phoenix Airport
Holiday Inn Hotel Suites PHOENIX AIRPORT

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jack

Stayed 1 night in Jan 2025

10/10 Excellent

Fernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Bill

Traveled with family
Liked: Amenities
Staff was superb!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location close to the airport, clean room, plenty of plug ins in the room and complimentary shuttle. One bummer was that they do not offer recycling. I had to collect all my recycle items and drop them at the airport. It while be good to introduce that to minimize the waste that hotels produce.
Stayed 1 night in Jan 2025

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service
You offered coffee and water. I paid approximately$174 for one night. However, you don't even offer bagels?? S Your breakfast is $15.99 and not made to order? You are very pricey and over-rated.
Stayed 1 night in Jan 2025

10/10 Excellent

Bill

Traveled with family
Staff was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close proximity to the airport, 24 hour shuttle service and competitive pricing made Holiday Inn Express the perfect choice for us!
Stayed 1 night in Jan 2025

2/10 Terrible

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Rochelle

Liked: Cleanliness, staff & service
The hotel is pretty new, therefore clean and well maintained. I was disappointed that they didn't offer any included breakfast, only an expensive restaurant meal. But my biggest problem was the fragrance in the room. Possibly it was air freshener, maybe the detergent used on the linens, and although it was a pleasant odor, it was too strong for me and made it difficult to even sleep. The odor woke me up. I needed to get up very early so I was really trying to get some good sleep which was impossible due to an odor. It sounds crazy but it's true.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the pleasant experience!

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sayed was very courteous,
Stayed 1 night in Jan 2025

8/10 Good

Mitchell

Stayed 1 night in Jan 2025

8/10 Good

Barbara M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful but I have to question why I could not get at least an hour late checkout. I cannot believe the maids were waiting to clean my room at noon as they had finished all others. Very disappointing as I would have been happy to pay extra for another hour or so. As it was, I got to sit in the airport that extra time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.. thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kandi

Stayed 1 night in Dec 2024

10/10 Excellent

Melvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Everything as great
Stayed 1 night in Dec 2024

8/10 Good

Tim

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Not a friendly hotel

This is not a very friendly hotel. Most of the staff was uptight. Van was dirty . Rooms could use some art work. And better quality coffee would be nice. Dinner was tasty though.
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
It was late and dark so I cannot really say
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Stayed 1 night in Dec 2024