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Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG

Enjoy a self-service dining experience with a variety of food options at our buffet.
Enjoy a serene view of the outdoor area with palm trees from the comfort of this room, featuring a sofa and wall-mounted lamp.
Welcome to our reception area, featuring a minimalist design with a reception desk and comfortable seating.
Relax in a stylish room with two single beds, a flat-screen TV, and a comfortable chair, offering a city view.
Check-in with ease at our reception area, featuring self-service options and a clean, contemporary design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym

Explore the area

Map
950 WEST VAN BUREN STREET, Phoenix, AZ, 85007
  • Chase Field
    ‪2 min drive‬
  • PHX Arena
    ‪2 min drive‬
  • Phoenix Convention Center
    ‪2 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

8.0 out of 10
Very good
(4 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(9 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(3 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Extra Flr Space)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Extra Flr Space)

10.0 out of 10
Exceptional
(2 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Specialty)

1 bedroom, desk, laptop workspace, blackout drapes

Room (Specialty)

  • 375 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(68 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 374 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication)

9.4 out of 10
Exceptional
(6 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

8.8 out of 10
Excellent
(13 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG

Hotel in Downtown Phoenix
This smoke-free hotel features an outdoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Change of towels is available on request.
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

In addition to an outdoor pool, Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and 2 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Dwtn State Capitol
Holiday Inn Express Suites Phoenix Dwtn State Capitol
Holiday Inn Express Suites Phoenix Dwtn State Capitol by IHG

Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kayla

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

rita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, basic hotel w all the needs for a bed and breakfast (cleanliness points off for the dining area floor) area is not great, several people wandering on foot but not limited to the holiday in specifically close enough to the convention center w an uber or a lyft ($5-7 each way)
Stayed 4 nights in Apr 2025

8/10 Good

Kevin, OLYMPIA

Stayed 5 nights in Apr 2025

10/10 Excellent

James, Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Satinder

Stayed 3 nights in Apr 2025

10/10 Excellent

Cheridanne

Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and cozy
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express is a nice, comfortable hotel to the west of Downtown Phoenix and adjacent to government office buildings. However, it is somewhat isolated from Downtown Phoenix attractions so be careful walking at night time.
Stayed 2 nights in Mar 2025

6/10 Okay

Brianna N.

Traveled with family
It’s been 6 business days and they still haven’t returned by deposit. Room was left in impeccable condition, sheets stripped and trash taken out. No excuse to make me wait a week to get my deposit back. Still havent received.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend the hotel to friends and family. It’s maintained clean
Stayed 1 night in Mar 2025

10/10 Excellent

Mina

Stayed 2 nights in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Not to far from ball park
Stayed 1 night in Mar 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Incredibly friendly and helpful.
Stayed 1 night in Mar 2025

4/10 Poor

Reimer

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is nice, but don't venture out at any point. ITs super sketchy and the price for this hotel is insane
Stayed 4 nights in Mar 2025

10/10 Excellent

Yamil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

I only stay for one night with my family, and we loved the room with enough space, clean all around, we spent quality time in the pool and hot top, breakfast included is a plus and they offer different options, friendly staff, we definitely will be back, thank you
Stayed 1 night in Mar 2025

6/10 Okay

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is fine. It's clean, the staff were very nice, and the breakfast was good. It is close to downtown and the airport, which is why we chose it, but it is not in the greatest area. For this reason, my husband said that we better take everything out of the car. The hotel staff said that they have a security guard patrolling the parking lot, so maybe it's fine, but we thought the area was sketchy.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service

Stay elsewhere for good customer service

The hotel otself was fone but the customer service needs improvement. I understand it can beca tough job at times and policies are place but training needs to be provided.
Stayed 2 nights in Mar 2025

6/10 Okay

Frank, Irvine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pay $300 plus one night. TV was not working in room 131. I called the front desk and a lady said they knew that. She said she would leave a note for the manager. Until now I have not received any respond yet.
Stayed 1 night in Mar 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hailiang

Liked: Cleanliness
Stayed 2 nights in Mar 2025