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Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Exterior
Reception
Room amenity
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
4575 East Irma Lane, Phoenix, AZ, 85050
  • Desert Ridge Marketplace
    ‪7 min walk‬
  • Musical Instrument Museum
    ‪15 min walk‬
  • Mayo Clinic Hospital
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Assigned at Check-in

1 bedroom, in-room safe, desk, laptop workspace

Room Assigned at Check-in

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Mobility, Access Tub)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Extra Floor Space)

Room amenity

Suite, Multiple Beds (Extra Floor Space)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Hotel in Desert Ridge
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG offers 104 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale by IHG
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Express Phoenix Scottsdale

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1005 reviews
Rating 8 - Good. 212 out of 1005 reviews
Rating 6 - Okay. 62 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People

Friendly helpful staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
As Advertized
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

TAMMI

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Betty

Closeness to music museum
Stayed 2 nights in Mar 2025

6/10 Okay

Caryl

Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & service

Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is your standard HI Express: clean, friendly staff, average free breakfasts. It is exactly what we expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alishia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay with comfortable beds

I'm a Mayo clinic patient. I have tried several of the hotels in this area and this is my favorite. The staff from check in to check out are always very pleasant. JP and Curtis are very helpful and friendly. I love the comfort of the beds. The breakfast is good, although they ran out of the cinnamon rolls but that staff in the breakfast area are always friendly and keep everything stocked up. The housekeepers are also very friendly and stay very busy cleaning the rooms. I go here every 3 months for my appointments. Lots of great restaurants nearby. See ya soon
Stayed 4 nights in Mar 2025

2/10 Terrible

Manuel

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler

Disappointing

Location is decent but the hotel is kind of 1 star with an aging look. I made a reservation and then extended it but they wouldn’t let me stay in the same room and I had to pack up and move to a different room which was smaller but cost more. Won’t stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hiram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area with shops and restaurants nearby.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment at this time. All went well!
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Express North Scottsdale

Nice comfortable place to stay, good breakfasts, great location
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room on the fourth floor allowed a ton of highway noise through the window. Very loud. Otherwise a great hotel near lots of restaurants.
Stayed 3 nights in Feb 2025

8/10 Good

Kim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snafu

Mostly this is a good location. I was disappointed when at 10:30 in the evening, on Sunday the front desk clerk called our room to tell us a woman was on her way up and to call him if there was any trouble. First of all, the lobby doors are locked at 10 o'clock which means she would have needed a key to open the door, which means he let her in the lobby and WHY wouldn't he have called to inquire if we were expecting someone before he let her come up to the third floor to knock on our door. UNSAFE! After she left, he called back to apologize saying she was in the wrong building.
Stayed 2 nights in Feb 2025

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Stayed 1 night in Jan 2025

8/10 Good

Gail

Stayed 3 nights in Oct 2024

8/10 Good

Joao

Traveled with partner
5 to 10 minute walk to Desert Ridge Marketplace. Plenty of restaurants near by and easy excess to the freeway. Rooms were clean and bed was a little hard Didn’t like the pillows were very soft and uncomfortable.
Stayed 3 nights in Feb 2025

2/10 Terrible

Connie

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Gus

Stayed 2 nights in Feb 2025

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025