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Best Western Downtown Phoenix

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Downtown Phoenix

Outdoor pool, sun loungers
Lobby
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
620 N 6th St, Phoenix, AZ, 85004
  • Roosevelt Row
    ‪1 min walk‬
  • Arizona Center
    ‪4 min walk‬
  • Arizona State University - Downtown Phoenix
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 429 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 429 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hampton Inn & Suites Phoenix Downtown

Breakfast included
Pet friendly
Free WiFi
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4.6 out of 5, Wonderful, (1226)
The price is $229
per night
$257 total
includes taxes & fees
Jan 26 - Jan 27
Hampton Inn & Suites Phoenix Downtown

About this property

Best Western Downtown Phoenix

Hotel in Downtown Phoenix
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Best Western Downtown Phoenix offers 90 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an outdoor pool, Best Western Downtown Phoenix provides a spa tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Phoenix hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Best Western Downtown Phoenix has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Dining table
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1008 reviews" "
Rating 8 - Good. 249 out of 1008 reviews" "
Rating 6 - Okay. 114 out of 1008 reviews" "
Rating 4 - Poor. 41 out of 1008 reviews" "
Rating 2 - Terrible. 49 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Candelario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Koon-Kiu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Stayed 1 night in Sep 2024

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Roland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is nice and clean also staff are helpful and very polite, location is central to a variety of venue. Didn't expect to have to pay for parking as the only down side
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

james

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jeffrey, BELLEVUE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in was easy enough however during our stay the WiFi would not work, it wasn’t the cleanest and while most of the staff were friendly one worker in particular was rude. The attitude given to us by her wasn’t invited as we weren’t rude nor disrespectful towards her. We had called hours before our designated check out time to see if we could check out 45 minutes to an hour later instead. The woman on the phone was rude to my dad when we had requested it. Fast forward to when we were originally supposed to check out, the lady at the front desk scolded us for not letting them know we would be checking out later. She was rude and said she wasn’t told therefore we didn’t get to check out later. There should be better communication amongst the staff however I highly believe the woman at the front desk was the woman we spoke to about a later checkout on the phone. We would not stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carmelo R

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean spacious rooms and comfortable beds
Stayed 1 night in Sep 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nothing was either extraordinary or unappealing.
Stayed 2 nights in Sep 2024

6/10 Okay

Mary

Business traveler
Stayed 5 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
As above.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff were helpful and welcoming with gre At dinner reccomendations
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Sep 2024

10/10 Excellent

elijah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time I've stayed here and it's a great place to stay if you're attending an event at Chase Field. Very walkable to Chase as well as Roosevelt Row with lots of dining, bars and shops. I was disappointed with the $18/night for parking. That is a complete rip off, but aside from this, it's a great place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Canelius

Stayed 3 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, the amenities were great. The pillows and bed were so comfy! Overall a good stay.
Stayed 3 nights in Sep 2024