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Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Exterior
Property amenity
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Parking available
  • Pool
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Diablo Stadium
    5 min drive
  • Tempe Town Lake
    7 min drive
  • Tempe Beach Park
    8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    7 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel

Pool
Breakfast included
Free airport shuttle
Parking included
4.7 out of 5, Exceptional, (1640)
The price is $135
per night
$152 total
includes taxes & fees
Jan 9 - Jan 10
Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Hotel in South Mountain
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a spa tub, a business center, and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel provides a spa tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 79.00
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 79.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport
Holiday Inn Express Hotel Suites Phoenix Airport
Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel
"Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel"

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1006 out of 1528 reviews" "
Rating 8 - Good. 320 out of 1528 reviews" "
Rating 6 - Okay. 108 out of 1528 reviews" "
Rating 4 - Poor. 57 out of 1528 reviews" "
Rating 2 - Terrible. 37 out of 1528 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this well kept Hotel! Great location to Airport and University and downtown.
Stayed 2 nights in Sep 2024

8/10 Good

Nick

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 1 night in Sep 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay!
Great place for an overnight stay before catching our flight the next day. Check in was easy and front desk employee was friendly. Our room was nice and clean with a comfy bed. Having a Waffle House next door was convenient. The toiletries were Dove brand and so nice. Would do at here again if in the area.
Stayed 1 night in Sep 2024

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in room. No Bueno
Stayed 1 night in Sep 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Elia

Stayed 1 night in Jul 2022

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

William, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
They specialize in airport access. We needed to return a rental car and that was no problem for them.
Stayed 2 nights in Sep 2024

4/10 Poor

Jeanne

Traveled with partner
Put into handicap room; not requested.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Staff & service
Keep up the good work
Stayed 1 night in Sep 2024

10/10 Excellent

Bret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

BARBARA, FLAGSTAFF

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for three days. Checking in was super easy and fast! The lobby was not too big. Our room was very clean. My only issue I had was the lobby being small and the breakfast area is very small and too crowded as well as our last day the employee working the breakfast was not on top of everything so a lot was empty. Also a 4 slicer toaster is definitely needed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mischa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late from a flight. Hotel is in good condition, friendly staff. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, the room was nice, clean and relaxing. Overall, enjoyed my stay and would set stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo, Reseda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was exceptional! The facilities were top-notch, providing both comfort and elegance. The room was spacious, clean, offering everything I needed for a relaxing stay. The bed was incredibly comfortable, and the attention to detail really stood out. The breakfast was another highlight – a wide variety of delicious options. Overall, everything exceeded my expectations, and I would highly recommend this hotel to anyone looking for a wonderful stay.
Stayed 1 night in Sep 2024

6/10 Okay

Cathy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff at checkin Small room not nice as other holiday inn expresses i.e. oklahoma city, as reward members this was worst room. Breakfast was cold, dangerous for food safety, out of whole milk, staff daid waitimg for delivery, tried 3 non fat milks, all sour. Informed staff they double checked other cartons of milk and pulled all explained that the milk/ yogurt fridge gets stuck open and spoils the contents....so this happens often and staff continues to offer spoiled product.
Stayed 1 night in Sep 2024

8/10 Good

Darla

Liked: Cleanliness, amenities
I would’ve liked a restaurant/bar on property
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, CONCORD TWP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but not much to do around it unless you have a car to drive.
Stayed 1 night in Sep 2024