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Hampton Inn & Suites Phoenix Downtown

3.0 star property

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Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Bar (on property)
City view
Dinner served
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Housekeeping
  • Gym
$127
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
77 E Polk St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪8 min walk‬
  • Chase Field
    ‪10 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

9.2 out of 10
Wonderful
(5 reviews)
  • 621 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(102 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(117 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(18 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Free WiFi
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About this property

Hampton Inn & Suites Phoenix Downtown

3-star hotel in Downtown Phoenix
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available once per stay.
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 460 square feet (43 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hampton Inn & Suites Phoenix Downtown is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1131 out of 1530 reviews
Rating 8 - Good. 256 out of 1530 reviews
Rating 6 - Okay. 70 out of 1530 reviews
Rating 4 - Poor. 38 out of 1530 reviews
Rating 2 - Terrible. 35 out of 1530 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

A J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Shannon

Liked: Cleanliness, property conditions & facilities
The place was nice, but be warned that parking is FIFTY DOLLARS per day, valet only. And they charge extra if you want to get your car before 11 am. For that reason alone I will not be back.
Stayed 1 night in May 2025

6/10 Okay

Otilio

Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Theo

Stayed 1 night in Jun 2025

10/10 Excellent

Willy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great!
Stayed 3 nights in May 2025

10/10 Excellent

MARC, HEBER CITY

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Sabrien

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and beautiful! Everything was super clean and staff was great!
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were super friendly. My hotel room was clean, and the bed was comfortable. I had a great experience and would definitely go back.
Stayed 1 night in May 2025

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front person Maria was not friendly at all. I needed to call Orbitz because my name was not populating. But she seemed to be bothered by the situation. Never smiled and appeared in a bad mood!
Stayed 1 night in Jun 2025

4/10 Poor

Charles

Business traveler
Liked: Cleanliness
Disliked: Staff & service
People very rude
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and friendly, but it could benefit from having more luggage carts available. There were none at check-in when we arrived at 9 PM, forcing us to make several trips with our pets. Other than that, the breakfast, beds, and overall experience at the hotel were amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Lucas

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Brittney

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were comfortable and the hotel was very nice and clean. The bar could have more options besides beer and wine. Breakfast was great. There is no parking unless you valet. Overall it’s a nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Lisette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Ernie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in downtown Phoenix

Close to convention center. Wonderful morning breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast. If i had realized there were so many parking garages near by i wouldnt have paid for valet parking. However, the valets were very quick. Place looked new. Very good condition. Nice gym. Very nice bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Stayed 5 nights in May 2025

10/10 Excellent

Nancie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and rooms were spacious.
Stayed 2 nights in May 2025

10/10 Excellent

BRIAN K., GROTON

Stayed 3 nights in May 2025

10/10 Excellent

Melina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great Location. Room was spacious, comfortable and nice. Water pressure in shower was great. Elevator was quick. Check in and out was easy and smooth. They were able to hold our bags after check out. Great experience, highly recommend.
Stayed 2 nights in May 2025