Hampton Inn & Suites Phoenix Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
City view
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Breakfast included
  • Housekeeping
  • Gym

Explore the area

Map
77 E Polk St, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    ‪1 min walk‬
  • Herberger Theater Center
    ‪3 min walk‬
  • Roosevelt Row
    ‪4 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (Picture Window)

  • 621 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hampton Inn & Suites Phoenix Downtown

3-star hotel in Downtown Phoenix
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available once per stay.
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 460 square feet (43 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hampton Inn & Suites Phoenix Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 911 out of 1267 reviews
Rating 8 - Good. 226 out of 1267 reviews
Rating 6 - Okay. 64 out of 1267 reviews
Rating 4 - Poor. 34 out of 1267 reviews
Rating 2 - Terrible. 32 out of 1267 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Liked: Staff & service, property conditions & facilities
C
Stayed 1 night in Nov 2024

8/10 Good

Supreeth

Liked: Cleanliness, staff & service, property conditions & facilities
Property is neat clean, good location, good breakfast. Paid parking is one downside.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were super friendly and helpful!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

JAYSON LINTAG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the place to stay to be in the heart of sports action. Just a quick ten min walk to footprint center to play and d back stadium is also close from there. Food and movie theater also walkable distance. The breakfast included was really delicious to start the morning. Will stay here again if I ever come back to phoenix
Stayed 2 nights in Nov 2024

10/10 Excellent

Ignacio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within walking distance of restaurants
Stayed 2 nights in Nov 2024

2/10 Terrible

Kenneth

Stayed 1 night in Nov 2024

10/10 Excellent

Mayra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and staff was friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Love

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family. Highly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay for my quick phoenix getaway it was right in the middle of downtown and offered a lot of great food options within walking distance!
Stayed 3 nights in Nov 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff and valet!! Location to Footprint Center and restaurants was handy, all within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Service- Great Location
We had a great overnight stay at this hotel. The service was excellent every single person we came in contact with was very friendly and helpful. The location was close to the venue for our event and the walk felt safe. The small restaurant was good- the service was great and the full breakfast was a hit. Will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

8/10 Good

Luciana

Valet parking was the only inconvenience- $42 was too expensive for us.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
What you would expect from a Hilton property
Stayed 2 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice!
Stayed 2 nights in Nov 2024

2/10 Terrible

Patrick

Business traveler
Disliked: Staff & service, amenities
Stay somewhere else! We paid for a hotel room, for a guest we were hosting for a 2-day film shoot we were doing in PHX. The hotel charged our guest $42 to park their vehicle. I called the hotel to confirm this is real, and the lady who answered immediately got defensive and started listing a bunch of justifications for why they charge an arm-and-a-leg for a paying guest to park their car. Keep in mind, I simply asked if this is actually a rate they charge to park a car overnight - I was by no means trying to confront. Ladies and gentlemen, as someone from downtown PHX, public parking all over the city is NOWHERE NEAR $42. I suggest staying elsewhere, as it seems the management at this specific location is actively looking for ways to scam you out of your money.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access
Stayed 1 night in Nov 2024

10/10 Excellent

Anitha

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Axel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Only down side is that there’s no parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Ismael

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good in general
Stayed 4 nights in Nov 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were great. Breakfast area clean and food choices were plenty. My check n clerk and checkout were attentive, knowledgeable and informative and made it a 5 Star stay. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Stayed 1 night in Nov 2024