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Hampton Inn Phoenix-Biltmore

2.5 star property

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Photo gallery for Hampton Inn Phoenix-Biltmore

Outdoor pool, sun loungers
Exterior
Restaurant
Suite, 1 King Bed, Non Smoking | Bathroom | Eco-friendly toiletries, hair dryer, towels
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
2310 East Highland Avenue, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪7 min walk‬
  • Arizona Biltmore Resort - Links Course
    ‪17 min walk‬
  • Arizona Biltmore Country Club
    ‪1 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, desk, blackout drapes, iron/ironing board

Family Room

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed New York Studio

King Bed New York Studio | Premium bedding, desk, blackout drapes, iron/ironing board

King Bed New York Studio

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn Phoenix-Biltmore

Hotel in Camelback East
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Hampton Inn Phoenix-Biltmore offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hampton Inn Phoenix-Biltmore features an outdoor pool and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. Event facilities measuring 2634 square feet (245 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, express check-in, and express check-out. Onsite parking is available (surcharge).

Hampton Inn Phoenix-Biltmore is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,634 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Biltmore
Hampton Inn Phoenix-Biltmore
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix Biltmore
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix-Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel Phoenix

Hampton Inn Phoenix-Biltmore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Elizabeth was wonderful , and very helpful for my children
Stayed 2 nights in Mar 2025

6/10 Okay

Whitney

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 1 night in Mar 2025

10/10 Excellent

Chad, Basalt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dusty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Beckie

Stayed 1 night in Mar 2025

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property looks defcent, Room was not the best. Obvious dirty/smudgy "clean" towels. Roof and walls had alot of marks. Shower has written message on wall.
Stayed 2 nights in Feb 2025

10/10 Excellent

monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and clean property

The staff is always very friendly, and the property is very clean and well-maintainted.
Stayed 2 nights in Mar 2025

6/10 Okay

Kathy

Traveled with family
Staff was wonderful and everything seemed clean. The building and furnishings are tired and dull.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria Isabel, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Good breakfasts Friendly staff Very clean and well maintained
Stayed 4 nights in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Victor, St Augustine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very clean. Good service. Enjoyed the breakfast.
Stayed 3 nights in Feb 2025

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Hamptons Inn Biltmore as we were in town for a hockey tournament. The location is close to shopping and restaurants. Parking is easy and usually no problem finding a stall. The staff at the front desk were very friendly and nice. Rooms are a good size with very comfortable beds and pillows. The vanity is inside the room and the toilet and shower in the bathroom so nice to be able to get ready while someone else is showering. The mirror is lit up like a giant make up mirror so loved that! They have shampoo/conditioner and body wash in the shower so no need to bring your own! That was a nice touch! The pool area is small but they have a hot tub and fire pit area which was great. The hotel was quiet despite having many guests which I liked. The continental breakfast was ok. Small little area to get food but lots of places to sit. Overall our stay was great! But the one negative I had was that I had bought a Starbucks collector mug and it disappeared from our room. I called the front desk and let them know and was told to come down in the morning when house keeping came in. When I spoke to the front desk agent she contacted them and they said they never saw it which of course I expected. We even asked for the hotel to reimburse me the cost of the mug which wasn’t a huge amount by any means and I have not heard back from anyone. So I’m pretty disappointed in that regard
Stayed 5 nights in Feb 2025

6/10 Okay

Erich

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
In the morning tried to guilt us into paying the $10 parking fee which was never disclosed when we checked in. Bathroom tub never stopped running water.
Stayed 1 night in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

kaleigh

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very dated. Air conditioner in the room is louder than an industrial air compressor in a mechanics bay. Breakfast included very few warm vegetarian options- for example they had bacon bits in the egg serve next to bacon. Staff did not charge for parking on first night but when we decided to extend our stay an additional two nights, they demanded that we pay for parking for the extra two nights- even though we weren't charged parking for the first night. The second front desk attendant we encountered wanted my husband to pay $10 cash for parking the 2nd and 3rd night, super suspicious. Overall, not a great stay and would not recommend to anyone else.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great hotel for the price. Clean, friendly staff, great shower pressure, plenty of parking and a good breakfast with great coffee. Definitely will be staying there again
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean. No bathrobes or Qtips —so I was a little unprepared.
Stayed 1 night in Feb 2025

10/10 Excellent

Cathrine

Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was every nice. It was a quick trip. Sarah at the front desk was very polite and courteous. Breakfast was good. No complaints at all.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Stayed 3 nights in Jan 2025