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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Parking included

Explore the area

Map
5235 N 16th St, Phoenix, AZ, 85016
  • Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Biltmore Fashion Park
    ‪2 min drive‬
  • Arizona Biltmore Country Club
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Extended Stay America Select Suites Phoenix Airport E Oak St

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.0 out of 5, (1003)
$83 nightly
The price is $83 total
includes taxes & fees
Extended Stay America Select Suites Phoenix Airport E Oak St

About this property

Extended Stay America Suites Phoenix Biltmore

Hotel in Camelback East
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extended Stay America Suites Phoenix Biltmore features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Extended Stay America Suites Phoenix Biltmore is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 256 out of 1003 reviews
Rating 8 - Good. 176 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 176 out of 1003 reviews
Rating 2 - Terrible. 239 out of 1003 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yasmine

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Kyleen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Emilie

Traveled with family
Disliked: Property conditions & facilities
Older property. Common areas are outdated and worn. The actual unit was worn but clean. Didn’t hable enough pillows for each person and said they were out. Staff was really nice though.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

4/10 Poor

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not clean. The floors had not been swept or mopped. The shower floor was dirty.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated room. Remnants of pet stay. Worn rug. Not pre-stocked with kitchenware or linens for sofa bed. Had to request and go back to welcome desk to get it.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty, things falling apart. Probably will never stay at an Extended Stay ever again.
Stayed 8 nights in Mar 2025

8/10 Good

Jiselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bedbugs!! Reasonably priced, easy check and check out. Nothinf fancy but thats exactly what i needed. Only thing is make sure you bring shampoo/conditioner, all they give you is the bars of soap.
Stayed 2 nights in Mar 2025

10/10 Excellent

herman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 2 nights in Mar 2025

2/10 Terrible

Ryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

This property was dirty! The front door was even dirty all it needed was to be wiped off. We had dirty towels in our room. The paint was peeling, the beds were like big cots and extremely uncomfortable, the floors were dirty and had gum stuck and rubbed into them, the shower head was coming off the wall, there was no breakfast or coffee, the stairwell smelled like pot! The first two days, the pool was warmer than bath water and the next days it was too cold to get into. The front desk people were nice but it didn’t make up for the stay!
Stayed 6 nights in Feb 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Never again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Julie

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible, very dirty in the rooms. It was disgusting I found a roach the morning we were leaving. It smelt gross. So disappointed in our stay. My daughter had a cheer comp in Phoenix for the weekend as we are out of state. Wish I would of stayed somewhere else. The couch bed was literally springs so she got terrible sleep.
Stayed 2 nights in Mar 2025

4/10 Poor

Nathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Lorraine

Disliked: Room comfort

Poor

Soap had been previously used; bed clanged whenever I moved; noisy - both from the hall and from above me; breakfast pitiful, hallways and check-in areas were dingy.
Stayed 1 night in Mar 2025

6/10 Okay

WENDY, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Danielle

Business traveler, Traveled with family
Liked: Property conditions & facilities
You should let people know during booking that you only serve oatmeal or muffins for breakfast
Stayed 2 nights in Mar 2025

4/10 Poor

Nowell

Traveled with group
Disliked: Property conditions & facilities, room comfort

Used to be good. No longer though.

Property has been deteriorating for the last four years. Desk said upgrades will start this n April but that didn't help this trip. Kitchen faucet leaked all night and the shower was stuck on full hot so no shower. Xlicia the desk woman was very helpful but nothing she could do. At least the elevator which was broken for more than a year was fixed. Hope the new owners are good. Stay away until you see improved reviews.
Stayed 1 night in Feb 2025

10/10 Excellent

adrianne

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Children jumping at 2:00am and again @5:00am, we understand that this family live here, but why put out of town travelers, in the same wing? Bathroom sink backed up from first hand wash on, leaking under sink, with a large trash can catching leaking drops, very annoying while trying to sleep. My husband brought to morning managers attention, his response was “housekeeping is supposed to inform him and obviously they didn’t”. Have stayed here in the past, and was satisfied, difficult to enjoy stay this trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Feb 2025

6/10 Okay

Zach

Business traveler
It is what it is... A bit rough but affordable
Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

paul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had stained carpet. Strong use of air freshener, had to keep window open.
Stayed 1 night in Feb 2025