Embassy Suites by Hilton Phoenix Biltmore

3.5 star property

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Photo gallery for Embassy Suites by Hilton Phoenix Biltmore

Exterior
Suite, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, in-room safe, desk
Lobby sitting area
View from room
King Bed, Accessible, Non-smoking | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available

Explore the area

Map
2630 E Camelback Rd, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪3 min walk‬
  • Arizona Biltmore Resort - Links Course
    ‪12 min walk‬
  • Arizona Biltmore Country Club
    ‪14 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Allergy Friendly

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, Pool View

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Accessible (Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Balcony, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

King Bed, Pure Allergy, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

King Bed, Accessible, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

King Bed, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

King Bed, Premium Room, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Phoenix Biltmore

3.5-star hotel in Camelback East
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free wired internet in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Biltmore offers 232 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Embassy Suites by Hilton Phoenix Biltmore features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3696 square feet (343 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Phoenix Biltmore is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
TASTE of the Biltmore - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day); free wired internet

Parking and transportation

  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • TASTE of the Biltmore

Things to do

  • 36-hole adjacent golf course
  • Designer stores
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,696 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1985
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biltmore Embassy Suites
Biltmore Embassy Suites Phoenix
Embassy Suites Biltmore
Embassy Suites Biltmore Hotel
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Embassy Suites by Hilton Phoenix Biltmore Phoenix
Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

Embassy Suites by Hilton Phoenix Biltmore Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tatum

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were in a deluxe queen room and it was very spacious for our family of 5 with small children. The large patio was an added bonus too. The hotels main floor is absolutely wonderful with the atrium. We enjoyed walking around the paths and exploring with our toddler. The room was very clean and comfortable. We enjoyed breakfast. However the seating arrangements were not the most accommodating due to the amount of people in the area. The chairs weren’t arranged very well to allow a walkway through the main area where food was being served. And since the chairs were a bit oversized people were having to squeeze through certain sections or weave around multiple chairs/tables to get to the food area. Overall we really enjoyed our stay and would love to return!
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 7 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The only downside was the construction going on.
Stayed 4 nights in Jan 2025

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross

No hot water in the shower. Tub wasn’t draining. Hair all over the shower & hanging toiletries inside the shower. AC never cooled more than 72 degrees even with having it set to 64 degrees all night. Room service wasn’t available even though their website said it was.
Just one gross area in the shower with hair all over it.
Stayed 1 night in Jan 2025

6/10 Okay

Diane

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
My room was about a consistent 42 degrees (as my thermostat system hadn't been replaced yet as part of the renovations currently underway at the hotel). *If there was a way to see if the property is under renovation, I'd avoid such properties if I could.* They did give me a space heater, but I would not sleep with it on...so mornings were a particularly chilly experience pre-coffee.
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A total mess!

Hotel being remodeled. No pool, parking difficult and only valet at $52 extra per night, no heat in any of the rooms. Very disappointing.
Stayed 1 night in Dec 2024

6/10 Okay

Christian

Disliked: Cleanliness, property conditions & facilities, room comfort
although the place is being remodeled the rooms are in need of remodeling. This place has seen better days.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marahi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has extensive construction project, the staff make it worth your stay by their amazing service to guest and accommodating the needs of everyone. Breakfast was awesome and the kitchen staff fabulous!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

4/10 Poor

Edmond

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When booking the property there was no indication that the hotel was under a massive renovation. The noise, dust, and noise made for an unpleasant stay. I am sure it will be back to standard art the end of the construction, but guests should know whaat they are paying for beforehand.
Stayed 3 nights in Jan 2025

6/10 Okay

karmen

Traveled with family
Plumbing was bad, breakfast was not warm, semi clean. Staff was very friendly and tried to help.
Stayed 3 nights in Jan 2025

4/10 Poor

Jennifer

Stayed 3 nights in Jan 2025

6/10 Okay

Maribeth

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Melinda

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Victor Hugo

Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad

Stayed 1 night in Dec 2024

10/10 Excellent

Wilford

Stayed 1 night in Dec 2024

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
I love the renovations they are doing, the staff are very friendly, love how the pool is heated.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only down fall was all the construction which is unavoidable. However breakfast was great, staff was amazing, and the gym was perfect!
Stayed 2 nights in Dec 2024

4/10 Poor

Mitch

Traveled with family
Disliked: Amenities, property conditions & facilities
We were in town to visit our children who live within walking distance to the hotel. We chose this hotel for that reason,. At NO TIME did anyone before we arrived let us know the property was under complete renovation. We were there 5 days and had to mention twice that housekeeping had not shown up. issues with the room and when my wife asked about getting food she was told to use a vending machine. The property adjusted the rate for the inconvenience. I would have rather been notified that the property was under renovation which would have allowed us to most likely had made a decision to stay at another property.
Stayed 5 nights in Dec 2024

8/10 Good

Ray

Stayed 4 nights in Nov 2024

4/10 Poor

Judy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a friendly Hotel

They were remodeling the hotel upon check-in. They didn’t tell us how to get our room or give us a map. The ace machine was not located on the second. It was located on the third floor did not work. The staff friendliness was not there and the hotel was a mess cause they were remodeling.
Stayed 2 nights in Dec 2024

6/10 Okay

Allison

Liked: Staff & service
Disliked: Property conditions & facilities
Property is under renovation. Would have been nice to know that before booking hotel.
Stayed 3 nights in Dec 2024