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DoubleTree by Hilton Phoenix North

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix North

Bar (on property)
Lobby lounge
Premium bedding, down comforters, in-room safe, desk
Courtyard
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Castles N' Coasters
    ‪11 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Patio

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, (1010)
$109 nightly
The price is $109 total
includes taxes & fees
Best Western North Phoenix Hotel

About this property

DoubleTree by Hilton Phoenix North

Hotel in North Mountain
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 14004 square feet (1301 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

DoubleTree by Hilton Phoenix North is a smoke-free property.

DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 10 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
6 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 541 out of 1143 reviews
Rating 8 - Good. 254 out of 1143 reviews
Rating 6 - Okay. 160 out of 1143 reviews
Rating 4 - Poor. 86 out of 1143 reviews
Rating 2 - Terrible. 102 out of 1143 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Donald

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the double tree thinking it was going to be nice and it was horrible. The a/c in the room didn't work at all.
Stayed 1 night in Feb 2025

2/10 Terrible

Douglas

Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2025

2/10 Terrible

Krystal, San Bernadino

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its pretty dirty. Everything was broken. Tv, AC, carpet was disgusting. Bathroom had blood in shower. Pullows and bed are horrible, i got no sleep. I normally love double tree hotels but this one needs an overhaul for sure. However the staff was super polite.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Stayed 8 nights in Jan 2025

4/10 Poor

Eden

Traveled with partner
Disliked: Amenities
We booked this property because of the pool only to find out when checking in. The pool is closed indefinitely. Dated property. Quite disappointed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. Staff was great. Area wasn't the best and pool was under maintenance but was a nice hotel.

8/10 Good

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The property was very clean, but also very dated. Surprisingly, a property this large with no restaurant options. Our A/C did not work in our room, but after notifying the front desk thee next morning, it was repaired that day.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jan carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachell

Stayed 1 night in Feb 2025

10/10 Excellent

Gema, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was super helpful and friendly. Housekeeping was just as delightful. Will be back again.
Stayed 1 night in Feb 2025

6/10 Okay

BO

Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Stayed 1 night in Jan 2025

2/10 Terrible

DAVID

Stayed 1 night in Jan 2025

2/10 Terrible

Johnny

There was very loud music and next-door room. I couldn’t sleep all night and there was smell like a month in the room. I don’t know how this four star hotel.
Stayed 2 nights in Jan 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alex T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's great!
Stayed 1 night in Jan 2025

8/10 Good

Irene

Stayed 2 nights in Jan 2025

8/10 Good

Clifford, Novi

Liked: Cleanliness, staff & service
Needs updates
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort

Okay stay.

The stay was fine. The staff were great overall. My one concern was the water - sulfur/rotten egg smell that I hadn’t smelled since growing up on an acreage with well water.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremiah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Phoenix and was a great area and very convenient for the grocery stores and restaurants will come back soon and love the cookies.
Stayed 4 nights in Jan 2025

4/10 Poor

Manny

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our family picked this hotel because it is pet friendly. But I guess others don’t understand the proper etiquette of picking up after your pets so there were droppings all over the grass. Watch your step! I guess the hotel isn’t at fault for that… Rooms are very small, the A/C wasn’t working so the room was super stuffy and muggy. We slept with the window open (it only opens slightly) in January because it was so stuffy and it was still hot. We called the front desk to report the A/C problem and they said they would have maintenance take a look. They either never did, or they went but didn’t fix it. There was literally no air coming out of the duct. The area was convenient, close to restaurants, a Walmart around the way, a Hooters and Metro Bar across the street so there was an obvious police presence at night. No complimentary breakfast but you can order at the restaurant downstairs. All in all, I would only stay again if I absolutely had to.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights. Everything was smooth and easy. Breakfast was good every morning!
Stayed 3 nights in Jan 2025