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DoubleTree by Hilton Phoenix North

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix North

Restaurant
Restaurant
Lobby lounge
Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Pet friendly
  • Gym
$100
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Castles N' Coasters
    ‪10 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

8.2 out of 10
Very good
(10 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Patio

8.4 out of 10
Very good
(9 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(66 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Patio

7.2 out of 10
Good
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(99 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Phoenix North

Hotel in North Mountain
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 14004 square feet (1301 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

DoubleTree by Hilton Phoenix North is a smoke-free property.

DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 10 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
6 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 527 out of 1130 reviews
Rating 8 - Good. 245 out of 1130 reviews
Rating 6 - Okay. 164 out of 1130 reviews
Rating 4 - Poor. 88 out of 1130 reviews
Rating 2 - Terrible. 106 out of 1130 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Francisco

Stayed 3 nights in May 2025

10/10 Excellent

Robert, Gillbert

Liked: Cleanliness, amenities, property conditions & facilities
All fine
Stayed 1 night in May 2025

10/10 Excellent

Kenric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was easy to find the location was great. 30 mins away from the State Farm Stadium. There’s fast food joints near by and a QT gas station. The room was really nice. The stand in shower was great and the mini fridge kept our drinks cool. The only downfall was the pool not being open. And also one great thing the on site security. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Stayed 1 night in May 2025

6/10 Okay

Vincent, Maricopa

Disliked: Amenities
I request a room with a king size bed and was placed in a room with double beds. There was no soap in the shower or lotion in the bathroom. The pocket door got stuck in between the walls.
Stayed 1 night in May 2025

10/10 Excellent

Erica

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Checked us in early for a small fee. We had a dr surgery appointment & wanted to check in before instead of after. They were very accomodating
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family

Stay was fine

Hotel had an odd damp smell and although coffee was provided we had to pay $5 for a bottle of water.
Stayed 2 nights in May 2025

10/10 Excellent

Jacob

Stayed 1 night in May 2025

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our Roman was spacious and clean, but we were disappointed that the pool was down. The shower was nice, but there was no towel holder near the sink which made drying a hand towel difficult. The tv in the room was not facing the bed, which made watching difficult. Would have been better to have a Keurig coffee maker in the room. Disappointed that there was not a free breakfast, not even coffee in the lobby.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Robert, Gillbert

Liked: Amenities
One of the best in the area
Stayed 1 night in May 2025

2/10 Terrible

Kim

Business traveler
Disliked: Staff & service, property conditions & facilities
The rooms were so outdated, the carpet was old and filthy. This is not related to house keeping. It’s the overall up keep of the property. I was shocked Hilton has their name on it. Do not stay here.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel Chavez

Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant and overall a nice stay.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their pool is not in service - it is on the hotels.com website however it’s something you have to search for. We took our kids to the hotel to specifically swim. The staff was rude, and not helpful. There is no early check in, and the room smelled disgusting. I could not cancel the room due to it being out of the cancellation window.
Stayed 1 night in May 2025

4/10 Poor

Lina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Dirty
Stayed 1 night in Apr 2025

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff nice. It was upsetting that the pool was closed.
Stayed 3 nights in May 2025

8/10 Good

Esdic

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Crystal

Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Aina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel bathroom was not properly cleaned. I also was not informed the pool was down due to reconstruction. It was very disappointing to not be informed prior to booking.
Stayed 2 nights in May 2025

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Jessica

Stayed 1 night in Apr 2025

6/10 Okay

Alana

Liked: Staff & service
I’ll just say it was a lot of moving parts
Stayed 2 nights in May 2025