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DoubleTree by Hilton Phoenix North

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Phoenix North

Outdoor pool
Lobby
Bar (on property)
Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Pet friendly
  • Gym

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Metrocenter
    8 min walk
  • Filiberto's
    2 min walk
  • Phoenix Metrocenter Transit Center
    12 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    22 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Patio

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Courtyard Phoenix North by Marriott

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (844)
The price is $135
per night
$152 total
includes taxes & fees
Jan 8 - Jan 9
Courtyard Phoenix North by Marriott

About this property

DoubleTree by Hilton Phoenix North

Hotel in North Mountain
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 14004 square feet (1301 square meters) include conference space. A complimentary area shuttle within 5 miles is available for guests. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

DoubleTree by Hilton Phoenix North is a smoke-free property.

DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
6 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 550 out of 1136 reviews" "
Rating 8 - Good. 251 out of 1136 reviews" "
Rating 6 - Okay. 158 out of 1136 reviews" "
Rating 4 - Poor. 85 out of 1136 reviews" "
Rating 2 - Terrible. 92 out of 1136 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andy

Liked: Property conditions & facilities
The staff, the hotel itself were all excellent, I think it would’ve been better to have a complementary breakfast than one cost me $20 plus every time I eat. The hotel was a lot of Homeless transit pedestrians
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jenny

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there and they would not help me cancel my stay. I had a family emergency and spent three different days on the phone with hotel manager Juan Chavira trying g to cancel my stay or get the contact info for someone who could help me. I was hung up on two separate times and given a number to someone who was unable to help. HORRIBLE customer service
Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

The reservation was not sent to hotel so when we got there, the hotel was overbooked so we had to find a new hotel very late at night
Stayed 2 nights in Sep 2024

10/10 Excellent

Yuji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious and clean, easy parking, professiona staffs
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jerome

Business traveler
Liked: Staff & service, amenities
An over abundance of homeless people and closed businesses felt very unsafe
Stayed 1 night in Sep 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope they can put back the swimming pool.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service, property conditions & facilities
The pool!
Stayed 1 night in Sep 2024

8/10 Good

reagile

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Great staf old property that ne3ds upgrading. The neighborhood is a little rough.
Stayed 2 nights in Sep 2024

2/10 Terrible

Shu

Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Property conditions & facilities
Pool under construction during 106 degree days We stayed somplace else.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Gamze

Stayed 1 night in Aug 2024

8/10 Good

Beatriz

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed we came to visit grandkids to have fun in pool Expedia did not do good job being clear that the pool has not been in service since a year ago. Call Expedia customer service to check out early we had booked 2days. Expedia said they cannot do anything for us and hung up on us will not booked in Expedia will go directly from now on.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ubair

Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gloria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, polite, professional, friendly and helpful staff. A little bit disappointed because the pool wasn’t available. Otherwise place is nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the pool was under renovation and closed...it was advertised as having a pool. I feel like i shouldnt have paid full price in phoenix in sugust to have no pool. Also, my included breakfast was an issue as they tried to bill me for it and i had to clear it up with the front desk.
Stayed 3 nights in Aug 2024

4/10 Poor

Resham

Disliked: Property conditions & facilities
Outside area is horrible
Stayed 2 nights in Aug 2024

10/10 Excellent

Ludy, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Needs better pillows.
Stayed 2 nights in Aug 2024

8/10 Good

Eoin

Liked: Staff & service, property conditions & facilities
Good value. Becoming a bit shabby.
Stayed 2 nights in Aug 2024

6/10 Okay

Sreedhar

Liked: Cleanliness, staff & service
Condition is pthethetic.. No pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect we love it. I dint like that the pool was out service
Stayed 2 nights in Aug 2024