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Days Inn & Suites by Wyndham Surprise

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Days Inn & Suites by Wyndham Surprise

Exterior
Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds
Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom) | Desk, blackout drapes, iron/ironing board, rollaway beds
Lobby sitting area
Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom) | Desk, blackout drapes, iron/ironing board, rollaway beds

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
12477 W Bell Road, Surprise, AZ, 85378
  • Centennial Friendship Park
    6 min walk
  • Banner Del E Webb Medical Center
    6 min drive
  • Uptown Alley
    7 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    42 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 3 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom)

Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom) | Desk, blackout drapes, iron/ironing board, rollaway beds

Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Comfort Inn & Suites Surprise Near Sun City West

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1009)
The price is $107
per night
$123 total
includes taxes & fees
Dec 8 - Dec 9
Comfort Inn & Suites Surprise Near Sun City West

About this property

Days Inn & Suites by Wyndham Surprise

Hotel in Surprise Original Townsite
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Days Inn & Suites by Wyndham Surprise offers 60 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site.
Days Inn & Suites by Wyndham Surprise features an indoor pool and an outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Days Inn & Suites by Wyndham Surprise is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 2.00 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Days Inn & Suites by Wyndham Surprise Hotel
Days Inn & Suites by Wyndham Surprise Surprise
Days Inn & Suites by Wyndham Surprise Hotel Surprise

Days Inn & Suites by Wyndham Surprise Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1001 reviews" "
Rating 8 - Good. 256 out of 1001 reviews" "
Rating 6 - Okay. 198 out of 1001 reviews" "
Rating 4 - Poor. 167 out of 1001 reviews" "
Rating 2 - Terrible. 118 out of 1001 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Jesus

Business traveler
Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Traveled with pets
Everyone was friendly and helpful. Lots of fast food within walking distance. Washer, dryer, Vending machine and ice machine. I would definitely stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

Ramon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Joni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were in the middle of renovations, so parking lot & walkways had various construction debris: wires, screws, etc. Staff was friendly & helpful. Room was clean. The swing guard lock on the door was barely held in by a screw, but the deadbolt lock worked well.
Stayed 2 nights in Aug 2024

10/10 Excellent

CARRIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Shawnn

Stayed 1 night in Jul 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Big containers in the parking lot. Remodeling going on. Breakfast area closed
Stayed 1 night in Jul 2024

2/10 Terrible

Carlos

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty the head board look like it had blood to that was poorly cleaned freezer was over frosted the microwave had rust and possible mold growth. The bath tub had hair the pool was dirty they say they offer breakfast but they don't.
Stayed 1 night in Jul 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and good staff
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Staff & service
Easy rental. No hidden costs. Good prices
Stayed 1 night in Jun 2024

6/10 Okay

Janine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Would not stay here again
I understand that they are doing renovations but the room looked like it had not been vacuumed at all - there were stains on the bed sheets - the light fixtures were all missing one light bulb - there was an outlet that didn’t work at all and not enough outlets for charging devices, and the pet fee of $25 per pet per night was the most expensive of any hotel we stayed during our trip especially for a hotel that was so dirty and in such disrepair. But the A/C did work and the shower was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

CELIA

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was mold above the shower in room 207 was moved to room 217 and was able to detect mold above that shower as well. Just not as much. There is a moldy smell in these rooms. And the first room had a shower pole that was leaning down, and the curtain would not stay closed. This hotel is definitely in need of some serious upgrading not only for aesthetic but for health reasons.The staff was professional and friendly but for the price they are charging, it definitely needs desperate repair! There are much nicer hotels, right next-door!
Stayed 2 nights in Jul 2024

8/10 Good

Meagan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

LaTisa

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
very accommodating - nice staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffani

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Shawnn

Stayed 1 night in Jun 2024

6/10 Okay

Mary

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not ever again
I think when we booked our trip, we should have been advised the hotel was under going renovations. I do not think we should have to pay full price for a room that was not able to be used morning, because of the noise, or afternoons, because there was no water. Housekeeping did not ever come in the room during out 11 day stay. Sharing space with the homeless population is interesting. Breakfast served in a brown paper bag was.... interesting. Pillows were just awful! Not enough covering for the bed provided. Lights that did not work. Microwave was a struggle.
Stayed 11 nights in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawnn

Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shawnn

Stayed 1 night in May 2024