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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • S'edav Va'aki Museum
    ‪13 min walk‬
  • Celebrity Theater
    ‪4 min drive‬
  • Papago Park
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(68 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.2 out of 10
Wonderful
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

8.8 out of 10
Excellent
(8 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Desk, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Phoenix Airport North

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1728)
The price is $263
per night
$296 total
includes taxes & fees
Mar 17 - Mar 18
Hilton Garden Inn Phoenix Airport North

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel in Camelback East
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza Phoenix Airport - PHX by IHG provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Phoenix Airport - PHX by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 738 out of 1341 reviews
Rating 8 - Good. 270 out of 1341 reviews
Rating 6 - Okay. 172 out of 1341 reviews
Rating 4 - Poor. 90 out of 1341 reviews
Rating 2 - Terrible. 71 out of 1341 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Stayed 1 night in Nov 2024

8/10 Good

Jordan

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

AMY

Liked: Cleanliness, amenities
Excellent.
Stayed 1 night in Nov 2024

6/10 Okay

Joaquin

Traveled with partner
Disliked: Amenities
Very helpful staff
Stayed 2 nights in Nov 2024

6/10 Okay

kelson

Business traveler
Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelfelita

Liked: Staff & service, property conditions & facilities
Place was great and easy to where I need to get too.
Stayed 3 nights in Nov 2024

2/10 Terrible

Maryam, Plano

Traveled with family
Disliked: Amenities, property conditions & facilities
AC and Bathroom fan were very noisy. At the time of booking it didn’t say there are 2 kinds of breakfast and your rate included the minimum one. The toasts and potatoes were burnt and I was shocked they brought them to the table. I will not go to any Crowne Plaza hotels from now on.
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean property. Everyone was very helpful!
Stayed 2 nights in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are helpful and friendly and location near airport is convenient. I would not recommend walking around the hotel area. It is not easily walkable.
Stayed 1 night in Nov 2024

8/10 Good

Renea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Angela

Traveled with family
Disliked: Amenities, property conditions & facilities
The coffee tray would not stay in the cabinet so you had to be careful moving around the room not to slam your knee into it. There was only one cup in the room with the ice bucket. There was only one bath towel and we didn’t realize this until 6am when we got up. Food quality was less than average.
Stayed 1 night in Nov 2024

4/10 Poor

Eric

Liked: Room comfort
Disliked: Cleanliness
The hotel lobby is nice. The room was pretty beat up and could use a refresh. The bedding in the room was unwashed. The white comforter was covered with fresh sex stains and pubic hair. We asked for and was given new bedding that we put on ourselves. Not much for an apology, they almost seemed to act like this was normal. I paid a little extra to stay in a nicer hotel and was quite disappointed. The breakfast was very limited but not bad. I recommend you skip this hotel. Very disappointing.
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was fine but a little old, the neighborhood was so-so. The service was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Stayed 1 night in Nov 2024

6/10 Okay

Diane, Bluffton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated. Preprogrammed buttons on phone didn’t work. TV did not work at first but needed to be reprogrammed by a very nice technician.
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service
Bathtub stained black Front desk staff so rude
Stayed 1 night in Nov 2024

8/10 Good

Russell

Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Short staff
Not as expected.. short staff
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Grand canyon trip
Great stay...close to highway...great location
Stayed 1 night in Nov 2024

10/10 Excellent

Angele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Wayne, Fitchburg

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's fine. Convenient: across the street from the PHX SkyTrain to terminal
Stayed 1 night in Nov 2024