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Crowne Plaza Phoenix - Chandler Golf Resort by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix - Chandler Golf Resort by IHG

Outdoor pool, sun loungers
3 bars/lounges, lobby lounge
Property amenity
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot Tub

Explore the area

Map
1 San Marcos Pl, Chandler, AZ, 85225
  • San Marcos Golf Course
    ‪3 min walk‬
  • Chandler Center for the Arts
    ‪5 min walk‬
  • Chandler Fashion Center
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Room amenity

Standard Room, 2 Queen Beds, Balcony

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Room amenity

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Courtyard View (Dining)

Suite, 1 Bedroom, Balcony, Courtyard View (Dining) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony, Courtyard View (Dining)

  • 880 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Room amenity

Standard Room, 1 King Bed with Sofa bed, Balcony

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza Phoenix - Chandler Golf Resort by IHG

3.5-star Chandler hotel walkable to Chandler Center for the Arts
2 restaurants, a golf course, and an outdoor pool are available at this smoke-free hotel. Free self parking and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Crowne Plaza Phoenix - Chandler Golf Resort by IHG offers 249 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Crowne Plaza Phoenix - Chandler Golf Resort by IHG features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 16 meeting rooms. Event facilities measuring 5500 square feet (511 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a vending machine. Complimentary self parking is available on site.

Crowne Plaza Phoenix - Chandler Golf Resort by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
AJs Restaurant - This café serves breakfast only.
1912 Bar and Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 1912 Bar and Lounge
  • AJs Restaurant

Things to do

  • 18-hole golf course
  • Golf
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business center
  • 5,500 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.50 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Golf Resort
Crowne Plaza San Marcos
Crowne Plaza San Marcos Golf
Crowne Plaza San Marcos Golf Chandler
Crowne Plaza San Marcos Golf Resort
Crowne Plaza San Marcos Golf Resort Chandler
Resort San Marcos
San Marcos Crowne Plaza
San Marcos Golf Resort
San Marcos Resort
Crowne Plaza Phoenix Chandler Golf Resort
Crowne Plaza Phoenix Chandler Golf
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Crowne Plaza Golf
Chandler Crowne Plaza
Crowne Plaza Chandler

Crowne Plaza Phoenix - Chandler Golf Resort by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every count. And i will be back when I'm next in town.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yusufullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is the largest plus. parking was easy, rooms were clean and the staff was extremely friendly and helpful. the hotel is old and sprawling, but thats part of the charm. only drawback is that one of my rooms had the payment dropped from online... a little confusion when i gave a 2nd card for incidental coverage. i had to pay full price for the room while it was being fixed. havent received an email about a credit yet.
Stayed 2 nights in Dec 2024

10/10 Excellent

esther

Stayed 1 night in Dec 2024

10/10 Excellent

Steven, BUCKEYE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

6/10 Okay

James

Did not meet expectations
Was not offered a baggage trolly, had to ask an employee passing by, took awhile for delivery. The heating system in roomn105 was so loud we turmed it off overnight then upped the thermostate early. No microwave in an expensive resort? I requested one at the front desk. Refrigerator was off when we arrived, had to adjust ourselves. The floor of the special needs access shower was very slippery and dangerous. Upon departure we neefef s baggage trolly, when I tried to use the room phone to call the desk I found the phone did not work, it was not connected. Called on my cell. Leaf blowers snd hedge trimmers were loud outside oir patio at 8 am very annoying.
Stayed 3 nights in Dec 2024

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very friendly, rooms are quite large with a king sized bed and a couch. Walkable to tons of restaurants and bars
Stayed 1 night in Dec 2024

10/10 Excellent

Kent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
The property is beautiful and all stage was very attentive! Breakfast and the service at AJs was lovely! Perfect solo staycation
Stayed 2 nights in Dec 2024

10/10 Excellent

Zachery

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff; Well-kept grounds; Clean rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect place for a getaway. The pool was perfect and the hot tub hit the spot at night. The nearby restaurants were a bonus.
Stayed 3 nights in Dec 2024

6/10 Okay

Penny

Disliked: Property conditions & facilities
It was ok but definitely noisy and no microwave
Stayed 7 nights in Nov 2024

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl Frederich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jillian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Lovely place in a great location. However upon checking into our room and getting our bags out of the car the room was covered in black pet hair. There was hair on all flat services, including in the sheets. There was also a musty smell in the room. I called the front desk and was easily moved to a room two doors down from the origonal room. The new room luckily was clean and did not have a smell. I am grateful for the fast response to change rooms, but was sadly thrown off because how dirty the first room was.
Stayed 1 night in Nov 2024

2/10 Terrible

Dustin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3 visits to the front desk to get a room
I tried to check in early and the front desk person said not for 2 more hours. I came back two hours later and the next front desk person said it was done but not approved by management. He took my number and said he would call or text me and never did. I waited an hour and half and went to the front desk a third time(now after regular checkin hours and they said it still want ready. i complained and they switched rooms to get me checked in.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t like the layout of the hotel. I was there for an elegant evening corporate party. I got a room at the resort. The rooms are on one end of the resort and the ballrooms on the other end. So, walking to the event was torture in an evening gown and heels.
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Staff & service, room comfort
Heads up!
We got our room and the sliding door had no screen door and the window did not open. We also did not receive the breakfast coupons we paid for. The morning we checked out we had maid service knock on our door at the rosey hour of 8am. Why would a room that is checking out need room service? Hmm. Called the front desk to ask why they knocked and got the answer ‘oh not sure’. Then 30 minutes later a maintenance man also knocked on our door. When we answered and asked why he was knocking he just shrugged and walked away. Horrible service and just avoid if you can.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Tarah

It was just okay.
Stayed 1 night in Nov 2024

8/10 Good

Louis, Indianapolis

Stayed 7 nights in Nov 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Could use some USB outlets in the rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Steven

Traveled with group
Liked: Staff & service
Great location, great staff, but the rooms are very tired. Some rooms on the ground floor are undergoing renovation which is appropriate.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amador, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, great hotel and staff.
Stayed 1 night in Nov 2024