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Crowne Plaza Phoenix - Chandler Golf Resort by IHG

3.5 star property

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Photo gallery for Crowne Plaza Phoenix - Chandler Golf Resort by IHG

Outdoor pool, sun loungers
Courtyard
Meeting facility
Suite, 1 Bedroom, Balcony, Courtyard View (Dining) | Premium bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot Tub

Explore the area

Map
1 San Marcos Pl, Chandler, AZ, 85225
  • San Marcos Golf Course
    ‪3 min walk‬
  • Chandler Center for the Arts
    ‪7 min walk‬
  • Chandler Fashion Center
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Room amenity

Standard Room, 2 Queen Beds, Balcony

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Room amenity

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Courtyard View (Dining)

Suite, 1 Bedroom, Balcony, Courtyard View (Dining) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony, Courtyard View (Dining)

  • 880 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Room amenity

Standard Room, 1 King Bed with Sofa bed, Balcony

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza Phoenix - Chandler Golf Resort by IHG

3.5-star Chandler hotel walkable to Chandler Center for the Arts
2 restaurants, a golf course, and an outdoor pool are available at this smoke-free hotel. Free self parking and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Crowne Plaza Phoenix - Chandler Golf Resort by IHG offers 249 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Crowne Plaza Phoenix - Chandler Golf Resort by IHG features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 16 meeting rooms. Event facilities measuring 5500 square feet (511 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a vending machine. Complimentary self parking is available on site.

Crowne Plaza Phoenix - Chandler Golf Resort by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
AJs Restaurant - This café serves breakfast only.
1912 Bar and Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 1912 Bar and Lounge
  • AJs Restaurant

Things to do

  • 18-hole golf course
  • Golf
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business center
  • 5,500 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.50 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Golf Resort
Crowne Plaza San Marcos
Crowne Plaza San Marcos Golf
Crowne Plaza San Marcos Golf Chandler
Crowne Plaza San Marcos Golf Resort
Crowne Plaza San Marcos Golf Resort Chandler
Resort San Marcos
San Marcos Crowne Plaza
San Marcos Golf Resort
San Marcos Resort
Crowne Plaza Phoenix Chandler Golf Resort
Crowne Plaza Phoenix Chandler Golf
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Crowne Plaza Golf
Chandler Crowne Plaza
Crowne Plaza Chandler

Crowne Plaza Phoenix - Chandler Golf Resort by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with partner
Liked: Staff & service
I liked the historic aspect of the property. The property needed a bit of maintenance, but the staff were very friendly. The patrons that were there for the custom truck show were noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Connie, Roanoke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a lot of character and the employees are all friendly!
Stayed 3 nights in Feb 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Rooms
Stayed 3 nights in Feb 2025

4/10 Poor

Kristi

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice she aff
Stayed 3 nights in Feb 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lobby and a wonderful pool. Rooms are basic and could use more care/worn furniture, patio door difficult to open, patio furniture is basic. Be sure to ask for a room that doesn't overlook the parking lot...It's loud in the mornings.
Stayed 2 nights in Feb 2025

10/10 Excellent

JENNIFER, Lake Havasu city

Liked: Amenities
Clean nice quite
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While our stay was Wonderful, we ran out of towels, cups and Kleenex. We went to the front desk for some and some were brought to the room. We never did figure out the housekeeping schedule. They did not freshen up our room even once during our six night stay. However, we enjoyed Crowne Plaza Phoenix as a resort overall. There are many more positives than negatives.
Stayed 6 nights in Feb 2025

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
There is lots to do right around the hotel and at the hotel. The pool area was great. The hotel itself and the room was a bit rundown and in need of some paint and just general maintenance. The floor of our shower looked super dirty but I think it was just stained. The baseboards in the room were in terrible condition. There were stains on the rooms carpet. It just needs updated. But all in all it was a pleasant stay.
Stayed 4 nights in Feb 2025

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Miles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby Restaurants are within walking distance
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Heidi

Stayed 2 nights in Feb 2025

6/10 Okay

Jeremy D

Stayed 1 night in Feb 2025

8/10 Good

Wayne Anthony

Traveled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Tommy

Business traveler, Traveled with family
Liked: Cleanliness
For the price you would expect a lot more. Hotel is old and needs some love in areas. Also if you have a party of 3 buying the breakfast just pay for it. Don’t bother with the 20 for 2. I have stayed in nicer for a lot less. Check in was at 3pm showed up at 3:10 and kid at the front desk said our room wasn’t ready. Had to get supervisor to get another room. Again was expecting more for what I got. Staff was very stand off.
Stayed 1 night in Feb 2025

6/10 Okay

Yuki

Business traveler
Disliked: Property conditions & facilities
The staff was friendly and it was a smooth check in.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room with a comfy bed. Very quiet and peaceful. Staff were all cheerful and noce
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stacie

Traveled with group
Liked: Staff & service, amenities
Friendly staff, easy parking and great location.
Stayed 1 night in Feb 2025

6/10 Okay

Silvia

Liked: Staff & service
Disliked: Room comfort

Average hotel for the price

Hotel id average at best. Bed and pillows are not comfortable at all. The rooms have really old TVs (not smart tvs). Not what you expect for the price. Would definitely not stay here again. Much better to stay at a different hotel down the street and for the same prime.
Stayed 1 night in Feb 2025