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Sonesta Simply Suites Phoenix Glendale

2.0 star property

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Photo gallery for Sonesta Simply Suites Phoenix Glendale

Full-size fridge, microwave, stovetop, dishwasher
Outdoor pool, sun loungers
Exterior
1 bedroom, premium bedding, desk, laptop workspace
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Hot Tub
  • Kitchen
$89
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
11411 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪1 min drive‬
  • Arizona State University-West Campus
    ‪5 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.8 out of 10
Excellent
(69 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Phoenix Glendale

Hotel in North Mountain
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Sonesta Simply Suites Phoenix Glendale offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

In addition to an outdoor pool, Sonesta Simply Suites Phoenix Glendale provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge).

Sonesta Simply Suites Phoenix Glendale is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Phoenix
Candlewood Suites Hotel Phoenix
Candlewood Suites Phoenix
Phoenix Candlewood Suites
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Suites Phoenix Hotel

Sonesta Simply Suites Phoenix Glendale Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1014 reviews
Rating 8 - Good. 265 out of 1014 reviews
Rating 6 - Okay. 140 out of 1014 reviews
Rating 4 - Poor. 69 out of 1014 reviews
Rating 2 - Terrible. 62 out of 1014 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Stayed 4 nights in Jun 2025

10/10 Excellent

Adreem

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff here are phenomenal, courteous, respectful of others and their privacy!
Stayed 1 night in Jun 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, wil
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharee

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great stay after a long day on the road
Stayed 1 night in Jun 2025

6/10 Okay

Tonya

Disliked: Cleanliness

Couple's get away

So at first glance the hotel room looked really nice. However, as I started moving around and moving things I noticed that the 2 shelves in the bathroom looked like they haven't been wiped down in days, there was even a hair hanging from them. Then when I sat down to eat my food, a salad by the way, I noticed dryed ketchup on the table so I cleaned it. Then when I went to take a shower the bathtub was clogged and was retaining water while I was showering. Then when I went to use a towel to dry my body I looked at it first, cause at this point I didn't have much faith in the cleaning, and lo and behold there was remnants of maybe makeup in it and it was huge, so I am not sure how it was missed. When I used to clean airbnb I remember being told to make sure to open the towels and look them over for stuff like that so that stain remover can be applied before you wash, so how what looked like foundation and mascara was missed I didn't understand. I told the front desk but there was not care not even a I'm sorry about that. I would stay there again maybe, but I do not trust the clean and I wanted to be sure to say something in hopes that it could get better.
Stayed 2 nights in Jun 2025

8/10 Good

Andre

Stayed 1 night in Jun 2025

10/10 Excellent

Pierre, Rexburg I

Stayed 1 night in Jun 2025

8/10 Good

Sunny Kinchung

Business traveler
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in May 2025

4/10 Poor

Noriko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell terrible and bathroom door had brown stain. Looks like a poop. When I checked in Night staff was asking me questions and I felt I was in police station.
Stayed 1 night in Jun 2025

8/10 Good

Kirk, Yankton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Kitchen adequately equipped.
Stayed 1 night in Jun 2025

8/10 Good

Kimberly or chad

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean pool was nice and relaxing hot tub was nice even tho the jets wouldn't work.
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Stayed 1 night in May 2025

2/10 Terrible

Bryce

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and stinks so bad that it’ll give you a headache
Stayed 1 night in May 2025

10/10 Excellent

John J

Stayed 1 night in May 2025

10/10 Excellent

Kathy

Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2025

6/10 Okay

Larry

Stayed 1 night in May 2025

10/10 Excellent

Ivan Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2025

10/10 Excellent

Sharee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure
Stayed 3 nights in May 2025

10/10 Excellent

jeremy

Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

Never to return!I’m

Dirty underwear from previous guest found under the bed, old toothbrush in room, Would not clean room more than each seven days
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good place

Stayed 1 night in May 2025