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Ocotillo Apartments & Hotel

2.0 star property

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Photo gallery for Ocotillo Apartments & Hotel

Front of property
Exterior
Outdoor pool
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
1711 W Bell Road, Phoenix, AZ, 85023
  • University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Happy Valley Towne Centre
    ‪8 min drive‬
  • Six Flags Hurricane Harbor Phoenix
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio

Basic Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Studio

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Extend-a-Suites Phoenix

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
3.0 out of 5, (1010)
$64 nightly
The price is $64 total
includes taxes & fees
Extend-a-Suites Phoenix

About this property

Ocotillo Apartments & Hotel

Hotel in Deer Valley
Along with a business center, this smoke-free hotel has conference space and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers gift shops/newsstands, express check-out, and complimentary use of a nearby fitness facility. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Ocotillo Apartments & Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Pool

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 180 out of 1009 reviews
Rating 8 - Good. 130 out of 1009 reviews
Rating 6 - Okay. 115 out of 1009 reviews
Rating 4 - Poor. 122 out of 1009 reviews
Rating 2 - Terrible. 462 out of 1009 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

5.4/10

Amenities

4.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ceara

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is trained to take money from your deposit. They charged me $15 for a new sheet for an accidental stain on the sheet. Meanwhile the door handle was broke , the floor tile was cracked, the place was extremely dirty I should have taken pictures. Im not one to complain but since the lady charged me I want to let others know. It’s really run down, they are rude and I will not be staying there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emilio

Traveled with partner
Liked: Amenities, property conditions & facilities
It was quiet clean and in a way secluded
Stayed 2 nights in Feb 2025

4/10 Poor

Alyshia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The remote quit working, huge gaps around the door, cold tile floor, only one wash cloth for a 4 night stay, no floor towel. No hair dryer, no shampoo/conditioner. I killed a cockroach. Bed was horribly squeaky & I was only using it to sleep on. HOWEVER, they have a gate for security that they open & close.
Stayed 4 nights in Mar 2025

6/10 Okay

Rashid

Stayed 1 night in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Got it cause they said pet friendly but only at a cost of $ 35 per dog then felt like I was in a prison
Stayed 2 nights in Feb 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
Broken floor tile. Big ugly stain and poor patch up job on outdated popcorn ceiling. Dust bunnies hanging from ceiling. Cold Tile floor, no rugs. No chair or desk. Entry door gap with door jam. Bed sheets were fine, Shower was warm, AC worked well. They had a nicer single bed room with a desk, chair, and kitchenette available both days. Instead they gave me this room.
Stayed 2 nights in Feb 2025

2/10 Terrible

Marisa

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
Hunted and people tht loved ther was rude and creepy
Stayed 1 night in Feb 2025

2/10 Terrible

Richard, Phoenix

Stayed 1 night in Feb 2025

2/10 Terrible

Santino

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches and Urine in toilet. Not clean. Not a ideal area for family.
Stayed 2 nights in Feb 2025

2/10 Terrible

Stephen

Liked: Cleanliness
Disliked: Staff & service

Stay at your own risk.

There is only 1 operational gate to the property; 4 others are chained. The surrounding area is unsafe, so a guard is supposed to be at the gate 24/7. But that person has nothing to do with the motel operation/management. So if you arrive after 5 or try to leave before 8, there is no one in the office. There was no wifi connection available unless you are 50 feet from the office. I was about to turn in at 11 pm when one or more guests decided to run back and forth and knock on doors and tap on windows to the rooms. Nobody answering the office phone to complain to. When I left the guard didn't want to take my room key cards, and actually suggested that I give him my credit card to get my deposit back. This place is run with minimal staff and consideration of the guests. Btw, there is no monument sign identifying the motel from the roadway; they don't want you to find them apparently.
Stayed 1 night in Feb 2025

2/10 Terrible

NMAESP

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific Experience Do Not Rent

The property was surrounded with intoxicated people and drugs were being sold outside the gates. Several women with their infant children and kids yo late partying. Talking loud and disturbing. Security only manned the front gate, but no security walked the premises to make sure to manage the property for guests. I was horrified having to stay the night, but I fmgave it a chance. Never again…
Stayed 3 nights in Feb 2025

4/10 Poor

Kekoahauoli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very good after hours security 4 check in, but

The security personnel was very accommodating and getting me checked in in the evening. The room had either crumbs or chips in the floor, there was a rather large hole between the door and the floor. The bedding looked as though as it was reused.
Stayed 1 night in Feb 2025

2/10 Terrible

subash, san bruno

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Amy

Stayed 1 night in Feb 2025

4/10 Poor

jesus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room is totally different from the one showing on line dirty and old hotel I’m really not recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

Isaiyas, Monterey

Stayed 1 night in Feb 2025

2/10 Terrible

Sergio

Stayed 3 nights in Feb 2025

10/10 Excellent

Savannah

Liked: Cleanliness, property conditions & facilities, room comfort
It’s great for the price room came with refrigerator and microwave and it was very clean. It’s a basic room but if you’re in town to go explore and you’re just sleeping there, it’s a great deal.
Stayed 2 nights in Feb 2025

2/10 Terrible

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Got over booked
Stayed 1 night in Feb 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible my things got removed from my room while I was at work all my frozen and refrigerated items spoiled
Stayed 3 nights in Jan 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were put into was trashed, but the staff was very accomodating and immediately moved us to a different room and everything is going well.
Stayed 1 night in Feb 2025

2/10 Terrible

subash, san bruno

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls, gate sound,
Stayed 2 nights in Feb 2025

6/10 Okay

Tim

Business traveler
Liked: Cleanliness
Disliked: Staff & service

It was pleasant

Stayed 1 night in Jan 2025

4/10 Poor

John

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
I was charged 25 dollars for a towel that I used to shower and a little coffee mark on bedspread. I money scam
Stayed 1 night in Jan 2025