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Palace Gate Hotel & Resort By EHM

5.0 star property

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Photo gallery for Palace Gate Hotel & Resort By EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Lounge
1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds
Lobby sitting area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Royal Palace
    ‪2 min walk‬
  • NagaWorld Casino
    ‪12 min walk‬
  • Central Market
    ‪2 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪15 min drive‬

Room options

View all photos for Palace Suite

Palace Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Palace Suite

  • 1023 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Majesty Suite

Majesty Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Majesty Suite

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Suite Double Room with Balcony

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Deluxe

Apsara Deluxe | View from room

Apsara Deluxe

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin with View

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Deluxe Twin with View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Deluxe Double with View

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Deluxe Double with View

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Apsara Suite

  • 462 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony-Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Suite Double Room with Balcony-Pool View

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin Room with Balcony-Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Suite Twin Room with Balcony-Pool View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Suite Twin Room with Balcony

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Deluxe Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Deluxe Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Palace Gate Hotel & Resort By EHM

5-star hotel in Phnom Penh City Centre
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness center, and a bar/lounge.
Palace Gate Hotel & Resort By EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Palace Gate Hotel & Resort By EHM features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 4 meeting rooms. This Art Deco hotel also offers a fitness center, a sauna, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Palace Gate Hotel & Resort By EHM has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Palace Gate Hotel & Resort By EHM has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 413 out of 557 reviews
Rating 8 - Good. 112 out of 557 reviews
Rating 6 - Okay. 18 out of 557 reviews
Rating 4 - Poor. 12 out of 557 reviews
Rating 2 - Terrible. 2 out of 557 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ANJU

Stayed 4 nights in Mar 2025

8/10 Good

Leila

Traveled with family
Liked: Cleanliness, property conditions & facilities

Good hotel overall

Very nice hotel, but service is very average, bed is quite average (not a king size for sure), breakfast is average but a very nice cachet et old fashioned style Rooftop is very nice but service is bad and not so friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Location!

Perfect location for seeing the sights in Phnom Penh. Next to the Royal Palace with an exit from the hotel that takes you across the street to the entrance itself! The most lovely roof top bar overlooking the Royal palace grounds. Just amazing. Pool was lovely and a welcome respite after a days sightseeing!
Pool
Stayed 2 nights in Feb 2025

10/10 Excellent

'Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Stayed 3 nights in Feb 2025

10/10 Excellent

Madhulika

Traveled with family
In the center of town, walking distance to the Palace
Stayed 2 nights in Feb 2025

10/10 Excellent

Bunheng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. The gym could use a little updating. The food was great and staff were very polite and helpful. The staff was very friendly and assisted in everything we requested. The location was perfectly situated to all the sites in the city. I highly recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel across from (and overlooking) the Royal Palace. Rooms are large, clean and comfortable. Restaurant, bar and spa were exceelent.
Stayed 4 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and a very large suite (508). Wonderful staff that were willing to help at a moments notice. Great salt water pool and well equipped fitness area. Great breakfast. Close to everything you want to see. Would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel with good value for the price. The staff was very helpful and spoken English adequately. The rooms were extremely comfortable and the restaurant was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un superbe hôtel situé juste en face du Palais Royal. Le petit déjeuner est top et la piscine est splendide
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karl, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outstanding and world-class! My declaration does not come lightly because over the years, I have traveled to 57 different countries and 39 U.S. states…staying in some of the very best places - I’m “qualified” to say this. So, what makes this hotel special? Aside from its great location along the Tonle Sap river, close proximity to the Royal Palace, and immaculate grounds and facilities, it’s the Staff who make all of the difference. From the baggage porters to the doormen to the Front Desk personnel, to the waiters and waitresses to the chambermaids - they are all excellent! Absolutely First Class people who make you feel welcome and feel that your every wish is their command. This, I believe this is a reflection of their culture, their personal character, and their leadership. A rudderless ship goes nowhere, but this Staff understands its purpose and mission while on-duty, and they all carry out their responsibilities with great enthusiasm and dedication. For example, upon my arrival, Assistant FO Manager Khuon Pisey already knew my name, had me seated with a cool drink, and took care of the entire check-in without my ever having to leave that comfortable seat. I later asked her only once to do something for me and without taking written notes, she completed my request flawlessly. She had given me her fullest attention and then made sure it was all done correctly without my having to double check. This is the kind of service you can expect here. Perfection!
Stayed 6 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel with great location and service

Fabulous hotel, spa, staff, food & location Stayed 3 nights and would have loved to have stayed longer.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have returned to this hotel a few times in PP. It's a great hotel with large rooms and some style. Lovely pool and amazing location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yim Ming

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel. One of the best we have ever stayed in and we’ve stayed in a lot! This hotel has such beautiful grounds - full of foliage and fairy lights - stunning! Food excellent and always piping hot. Service always spot on, such helpful willing and polite staff. Beautiful room and bathroom - spotlessly clean. Loved the organic sky bar - great drinks and snacks and amazing views over the palace. Had a fabulous meal at Mealea - one of the best meals during our 3 week trip. Used the pool each day, good mixture of sunny and shady spots with great lunch choices served to your lounger. If we ever visit Phnom Penh again we will stay here for certain.
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t be disappointed

Always love this hotel. Staff is amazing and location is perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Karl, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many great things about this hotel, which I will describe further in this review, but first and foremost I must say that the Staff is wonderful! There is a reason why Cambodia was voted Number 1 in a London-based poll for Friendliest Countries in the World. The Staff here is extremely polite, very helpful, and efficient and effective in the performance of all duties. They always make one feel that they want to take care of the customers…not that they have to. It is a pleasure to stay here. That said, I must now mention that it is a beautiful property conveniently located near the Royal Palace and across the street from a nice walking area that follows the river. While there are a lot of interesting places in Phnom Penh, if you’re only here for a day or two and would like to get a few photos for your memories, within 5 minutes of exiting this property, you will be standing in front of some of the most picturesque sites they have to offer. How’s that for convenience? You will enjoy a giant room containing a very comfortable bed, a huge walk-in shower, nice tile floor for a cooling effect in a hot climate, and excellent room service. They restock fresh bottled water everyday, and they keep everything fresh and tidy. Plus, I love walking out into a hallway where they have some sort of aroma therapy device that puts off the most fragrant scent. The pool is beautiful & you can eat your buffet breakfast next to it while enjoying the cool morning breeze. It’s PERFECT!
Stayed 5 nights in Dec 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - a beautiful haven away from the madness & close to most things! Pool was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Stayed 2 nights in Dec 2024