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Okay Palace Hotel

3.5 star property

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Photo gallery for Okay Palace Hotel

Front of property
Family Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Bar (on property)
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Room service
  • Parking included

Explore the area

Map
#42, Street 19z, Khan Daun Penh, Phnom Penh, Kandal
  • Royal Palace
    ‪2 min walk‬
  • Central Market
    ‪14 min walk‬
  • NagaWorld Casino
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Okay Palace Hotel

3.5-star hotel in Phnom Penh City Centre
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Okay Palace Hotel offers 40 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Okay Palace Hotel features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Okay Palace Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 5 for children
  • Airport shuttle fee: USD 14 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Okay Palace
Okay Palace Phnom Penh
Okay Palace Hotel Phnom Penh
Okay Palace Hotel Hotel
Okay Palace Hotel Phnom Penh
Okay Palace Hotel Hotel Phnom Penh

Okay Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 59 reviews
Rating 8 - Good. 26 out of 59 reviews
Rating 6 - Okay. 7 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Loved the interior, their amazing restaurant, the pool, loved it all! Walked everywhere
Stayed 3 nights in Jun 2024

8/10 Good

Morene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
Booked in for 1 night asked stay another night told was ok next day told to go to another hotel not pleased
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in a creative arts are. A unique type of building, quite comfortable
Stayed 6 nights in Jan 2024

2/10 Terrible

Colette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When i booked i requested airport pick-up which they offer, and early check in, same info box on expedia. 48 hours in advance which is double what they request.. no response, so i sent a note reminding them via expedia. After 43 hours of travel, alone and with 3 bags they weren't there. I spent an hour looking for my sign while being surrounded by everyone asking to take me there. So i picked a van, he huddled with about a dozen guys and a tuk tuk took me. He insisted i get a phone sim right away, though i said no many times.5 minutes only. Hell ensued while i was yelled at by a shop owner demanding $, and other weird behavior. I just wanted to go to the hotel. When i finally got there they were aware of my early check in and i inquired about the shuttle. A very rude man just blew off the receptionist with no explanation. She said he didn't feel like it. But the early check in was ready and she knew about the shuttle request. A really bad and stressful start for no good reason. If you must stay here stay at the okay boutique around the corner. Nice staff and food. The alleyway is filled with tuk tuk drivers that will badger you incessantly so be prepared. No isn3enough.
Stayed 10 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entering the lobby to the room was very beautiful! My stay was quite prefect.
Stayed 17 nights in Dec 2023

8/10 Good

BL Consulting

Stayed 2 nights in Oct 2023

10/10 Excellent

PADMAKAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great view from the balcony. Very good staff, excellent breakfast spread. The hotel is run very professionally, at least once a day you will get a call from reception checking on everything. Kudos to the staff.
Stayed 1 night in Sep 2023

6/10 Okay

HeeDong, Odessa

Disliked: Amenities
Better stay next hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room, lovely rooftop
Stayed 4 nights in Dec 2019

10/10 Excellent

hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very nice interior. Great staff
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

4/10 Poor

Estha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Francoise

Liked: Cleanliness, room comfort
Average reception.No one helped with luggage or show me the room. ( 20 pm) Main room/ lobby in total darkness. Was told on arrival: no breakfast tomorrow as facility closed( had to go round the corner to sister hotel. Room by the lift so quite noisy ( loud speaking by local/staff?) all the time. Bed was comfy & room clean. Lack of curtains on balcony doors so very bright light very early morning. Breakfast was very plain.
Stayed 3 nights in Aug 2019

10/10 Excellent

P e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a good location, walkable distance to food/markets etc. The room was lovely and clean. The staff whilst friendly did not speak English very well which made it a little hard to communicate and ask for recommendations
Stayed 2 nights in May 2019

10/10 Excellent

Dan

Liked: Staff & service, amenities, property conditions & facilities
Location is great. Close to river front, royal palace and night market. Room is clean, air container works great which is very important since Cambodia is really hot in May. The included breakfast is great, with partially different menu everyday. Staff are friendly and willing to help.
Stayed 3 nights in May 2019

8/10 Good

Jami, Thailand

Liked: Cleanliness, amenities, property conditions & facilities
Spaious room with good air-con, which is much needed Close to riverwalk. It also has pool. It had a breakfast buffet, but the food was not very good.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

Great hotel
Stayed 1 night in Apr 2019

10/10 Excellent

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel; Nice location;

This was my second stay at this hotel. It is in a good location. The hotel features were as advertised. The wifi was excellent.
Stayed 5 nights in Apr 2019

8/10 Good

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay in a nice hotel

I liked the Okay Palace Hotel and therefore will stay again next week when back in PP. Located in a quiet little Cul de Sac everything about this property was as advertised. One insider's tip - the hotel has a backup generator (a regular necessity in PP) which can be heard from lower floors when it kicks in. Go for a higher floor to avoid this noise. Otherwise a great stay in a nice hotel!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very great for staying, comfortably convenient safe, quiet bigger rooms
Stayed 5 nights in Apr 2019